Dell EMC PowerEdge R650xs Installation and Service Manual Part Number: E74S Series Regulatory Type: E74S001 September 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 7 Chapter 2: Dell EMC PowerEdge R650xs system overview............................................................ 8 Front view of the system...................................................................................................................................................8 Left control panel view...........................................................
Cooling fans........................................................................................................................................................................ 35 Removing a cooling fan..............................................................................................................................................35 Installing a cooling fan.........................................................................................................................................
Installing the M2 BOSS card into the M.2 BOSS riser..................................................................................... 102 Removing the M.2 SSD module..............................................................................................................................103 Installing the M.2 SSD module................................................................................................................................103 Optional IDSDM module................................
Status LED indicators..................................................................................................................................................... 133 System health and system ID indicator codes..........................................................................................................135 iDRAC Quick Sync 2 indicator codes..........................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge R650xs system overview The PowerEdge R650xs system is a 1U server that supports: ● Up to two 3 rd Generation Intel Xeon Scalable processors with up to 32 cores ● 16 DIMM slots ● Two redundant AC or DC power supply units ● Up to 10 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives ● Up to 4 x 3.5-inch SAS/SATA (HDD/SSD) drives ● Up to 8 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.
Table 1. Features available on the front of the system Item Ports, panels, and slots Icon Description 1 Left control panel N/A Contains the system health, system ID, status LED, and the iDRAC Quick Sync 2 (wireless) indicator. NOTE: The iDRAC Quick Sync 2 indicator is available only on certain configurations. ● Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar.
Table 2. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. The Quick Sync feature is optional. This feature allows management of the system by using mobile devices called as OpenManage Mobile (OMM) feature.
Table 3. Features available on the front of the system (continued) Item Ports, panels, and slots 2 VGA port 3 Right control panel 4 Information tag 5 Drive Icon Description Enables you to connect a display device to the system. For more information, see the VGA port specifications section. N/A Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
Right control panel view Figure 5. Right control panel Table 5. Right control panel Item Indicator or button 1 Power button Icon Description Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system. 2 USB 2.0-compliant port 3 iDRAC Direct LED indicator 4 iDRAC Direct port (MicroAB USB) The USB port is a 4-pin connector and 2.0-compliant.
Rear view of the system Figure 6. Rear view of the system Table 6. Rear view of the system Item Ports, panels, or slots Icon Description 1 PCIe expansion card riser 1 N/A Enables you to connect PCI Express expansion cards. 2 BOSS riser N/A Enables you to connect BOSS card. 3 PCIe expansion card riser 2c N/A Enables you to connect PCI Express expansion cards. 4 Power supply unit (PSU 1) Indicates the PSU. 5 Power supply unit (PSU 2) Indicates the PSU.
Table 6. Rear view of the system (continued) Item Ports, panels, or slots Icon Description 11 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals. 12 NIC ports The NIC ports that are integrated on the system board provide network connectivity. These NIC ports can also be shared with iDRAC when iDRAC network settings is set to shared mode.
Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system. The information tag is located on the front includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. Figure 8. Locating the Express Service Code and Service tag 1. 2. 3. 4. 5.
Figure 10.
Figure 11. Icon Legend, Memory information, System task Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineeringDocs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below: ● ● ● ● 18 Specific details about rail types and their functionalities. Rail adjustability range for various types of rack mounting flanges. Rail depth with and without cable management accessories. Types of racks supported for various types of rack mounting flanges.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Install the system into the rack.
Table 7. Interfaces to set up iDRAC IP address (continued) Interface Documentation links NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/ sln308699. OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.
For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699. You can also access iDRAC using command-line protocol - RACADM. For more information, see the iDRAC with Lifecycle Controller RACADM CLI Guide available at www.dell.
Table 9. Options to download firmware (continued) Option Documentation link Using iDRAC virtual media www.dell.com/idracmanuals Options to download and install OS drivers You can choose any one of the following options to download and install OS drivers. For information about how to download or install OS drivers, see the documentation links provided in the table below. Table 10.
4 Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system.
Table 11. Configuration validation error (continued) Error Description Possible cause and recommendations Example Comm Error A configuration element is not responding to iDRAC using the management interface while running an inventory check. System management sideband communication Comm Error: Backplane 2 Unplug AC Power, reseat the element and replace the element if the problem persists.
5 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System cover Drive backplane cover Air shroud Cooling fans Intrusion switch module Drives Optional optical drive Drive backplane Cable routing System memory Processor and heat sink module Expansion cards and expansion card risers Drive cage Optional serial COM port Mic
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
● Wrist grounding strap connected to the ground ● ESD mat ● Needle-nose pliers You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel NOTE: LCD panel is optional on the front bezel.
Figure 12. Removing the front bezel with the LCD panel Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2.
Figure 13. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Using a 1/4 inch flat head or Phillips #2 screwdriver, rotate the lock counterclockwise to the unlock position. 2. Lift the release latch until the system cover slides back. 3.
Figure 14. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2.
Figure 15. Installing the system cover Next steps Follow the procedure listed in After working inside your system on page 26. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Steps 1. Slide the backplane cover in the direction of the arrows marked on the backplane cover. 2. Lift the backplane cover from the system.
Figure 16. Removing the drive backplane cover Next steps Replace the backplane cover. Installing the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions on page 25. Steps 1. Align the backplane cover with the guide slots on the system. 2. Slide the backplane cover toward the front of the system until the backplane cover fits into place.
Figure 17. Installing the drive backplane cover Next steps Follow the procedure listed in After working inside your system on page 26.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Steps Hold the air shroud at both ends and lift the air shroud out of the system. Figure 18.
Figure 19. Installing the air shroud Next steps Follow the procedure listed in After working inside your system on page 26. Cooling fans Removing a cooling fan Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Move the cables out of way to access the fan cable connector on the system board.
Figure 20. Removing a cooling fan Next steps Replace a fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26. Steps 1. Lower the cooling fan into the cage until it is seated firmly. 2. Route the cable properly to prevent the cable from being pinched or crimped. 3. Press the release tabs on the fan cable connector and connect to the fan dongle cable.
Figure 21. Installing a cooling fan Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 26. Intrusion switch module This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Remove the air shroud. Steps 1.
Figure 22. Removing the intrusion switch module Next steps Replace the intrusion switch. Installing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Remove the air shroud. Steps 1. Align and insert the intrusion switch module until it is firmly seated in the slot on the system. 2.
Figure 23. Installing the intrusion switch Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 26. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot.
Figure 24. Removing a drive blank Next steps Installing a drive or replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 25. Installing a drive blank Next steps If removed, install the front bezel. Removing the drive carrier Prerequisites 1.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system. Steps 1. Press the release button to open the drive carrier release handle. 2.
1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. If installed, remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1. Hold the release handle and slide the drive carrier into the drive slot. 2. Close the drive carrier release handle to lock the drive in place. Figure 27. Installing a drive carrier Next steps If removed, install the front bezel.
Figure 28. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites Follow the safety guidelines listed in the Safety instructions NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.
Figure 29. Installing a drive into the drive carrier Next steps Install the drive carrier. Optional optical drive This is a service technician replaceable part only. Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same. Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in the Before working inside your system on page 26. If installed, remove the front bezel.
Figure 30. Removing the optical drive Next steps Replace the optical drive. NOTE: Blanks must be installed on empty optical drive slot to maintain FCC certification of the system. The blank also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Installing the optical drive The procedure for installing an optical drive and optical drive blank. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2.
Figure 31. Installing the optical drive 3. Connect the power and data cables to the connectors on the system board. Next steps 1. If removed, install the front bezel. 2. Install the drive backplane cover. 3. Follow the procedure listed in After working inside your system on page 26. Drive backplane This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 14.
Figure 33. 8 x 2.5-inch drive backplane 1. BP_PWR_1 (backplane power and signal cable to PIB) Figure 34. 10 x 2.5-inch NVMe drive backplane 1. 3. 5. 7. DST_PA3 (PCIe/NVMe connector) DST_PB2 (PCIe/NVMe connector) DST_SA1 (PERC to backplane) DST_PA1 (PCIe/NVMe connector) 2. 4. 6. 8.
Figure 35. Removing the backplane Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in the Before working inside your system on page 26. Remove the air shroud. Remove the backplane cover Remove all the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane.
Figure 36. Installing the drive backplane Next steps 1. 2. 3. 4. 5. Reconnect all the disconnected cables to the backplane. Install all the drives. Install the air shroud. Install the backplane cover. Follow the procedure listed in After working inside your system on page 26.
Cable routing Figure 37. Cable routing - 4 x 3.5-inch drive backplane with Butterfly riser Table 15. Connector descriptions for 4 x 3.5-inch drive backplane with Butterfly riser From To BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) DST_SA1 (backplane SATA connector, cable marking BP SA1) SL9_PCH_SA1 (signal connector on the system board, cable marking MB SL9) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) Figure 38. Cable routing - 10 x 2.
Table 16. Connector descriptions for 10 x 2.
Figure 40. Cable routing - 10 x 2.5-inch drive backplane on the onboard controller (4:6 NVMe) Table 18. Connector descriptions for 10 x 2.
Figure 41. Cable routing - 10 x 2.5-inch drive SAS/SATA backplane with fPERC, Butterfly riser Table 19. Connector descriptions for 10 x 2.
Table 20. Connector descriptions for 8 x 2.
Figure 44. Cable routing - 4 x 3.5-inch drive SAS/SATA backplane with rear drive cage with SAS backplane, Butterfly riser Table 22. Connector descriptions for 4 x 3.
Table 23. Connector descriptions for 10 x 2.5-inch drive SAS/SATA backplane with Butterfly riser From To BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) CTRL_DST_PA1 (fPERC connector on the backplane) SL3_CPU1_PB2 (signal connector on the system board, cable marking MB SL3) DST_PA3 (backplane SATA connector, cable marking BP PA3) CTRL_SRC__SB1 (fPERC connector on the backplane) Figure 46.
Figure 47. Cable routing - 8 x 2.5-inch drive SAS/SATA backplane with SNAPI riser Table 25. Connector descriptions for 8 x 2.5-inch drive SAS/SATA backplane with SNAPI riser From To BP_PWR_1 (backplane power connector) SIG_PWR_1 (system board power connector) SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) CTRL_DST_PA1 (fPERC connector on the backplane) SL3_CPU1_PB2 (signal connector on the system board, cable marking MB SL3) Figure 48.
Table 26. Connector descriptions for No drive configuration From To SYS_PWR2 (system board power connector) CPU_PWR2 (PSU power connector) System memory System memory guidelines The PowerEdge R650xs system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor. Memory channels are organized as follows: Table 27.
Table 28. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel (DPC) RDIMM 1R 8 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 2R 16 GB / 32 GB / 64 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26. 3. Remove the air shroud. WARNING: The memory modules are hot to touch for some time after the system has been powered off. Allow the memory modules to cool before handling them. NOTE: To ensure proper system cooling, memory module blanks must be installed in any memory socket that is not occupied.
Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. If a memory module is installed in the socket, remove it.
3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory. 4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory modules are firmly seated in their sockets. 5. Run the system memory test in system diagnostics.
Figure 53. Removing a processor and heat sink module Next steps Remove the processor from the processor and heat sink module. Removing the processor from the processor and heat sink module Prerequisites WARNING: Remove the processor from the processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26.
Figure 54. Lift the TIM break lever Figure 55. Aligning pin 1 marks of processor with tray NOTE: Ensure that to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the carrier release tab at the pin 1 connector, pull out the tip of the carrier release tab, and then lift the carrier partially from the heat sink. 5. Repeat the procedure at the remaining three corners of the carrier. 6.
Figure 56. Removing the processor carrier Next steps Replace the processor into a processor and heat sink module (PHM). Installing the processor into a processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Steps 1. Place the processor in the processor tray.
Figure 57. Installing the processor carrier 3. Align the processor with processor carrier by using your fingers to press the carrier on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the processor carrier. Figure 58. Press the carrier on the four sides 4. If you are using an existing heat sink, remove the thermal grease on the heat sink by using a clean lint-free cloth. 5.
Figure 59. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 6. For new heat sink. remove the Thermal Interface Material (TIM) protective film from the base of heat sink. Figure 60. Remove the Thermal Interface Material (TIM) protective film 7.
Figure 61. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26. Installing the processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. 1. 2. 3. 4.
Figure 62. Installing the processor and heat sink (PHM) 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 tool, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. b. c. d. e. In a random order, tighten the first nut three turns. Tighten the nut diagonally opposite to the nut you tighten first. Repeat the procedure for the remaining two nuts. Return to the first nut to tighten it completely.
Figure 63. Set the anti-tilt wires to the locked position and tightening the captive nuts Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 26. Expansion cards and expansion card risers NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on.
Expansion card installation guidelines Figure 64. Expansion card slot connectors The following table describes the expansion card riser configurations: Configurations Expansion card PCIe Slots risers Controlling processor Height Length Slot width Config0. with 1x LP R1 + rear 2 drives 1 Processor 1 Low Profile Half length x16 Config1. with 3x LP R1 1 Processor 1 Low Profile Half length x16 R2a 2 and 3 Processor 2 Low Profile Half length x8 + x8 Config2.
Figure 65. Riser 1 Figure 66.
Figure 67. Riser 2b (SNAPI) Figure 68. Riser 2c NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order. Table 30.
Table 30.
Table 31.
Table 32.
Table 33.
Table 34.
Table 35.
Table 36.
Figure 70. Removing the Riser 2a 3. For Riser 2b, first disconnect the cable from system board, then release the blue latch, and then holding the blue touch points, lift the expansion card riser from the riser connector on the system board. Figure 71. Removing the Riser 2b with SNAPI module 4. For Riser 2c, release the blue latch and hold the blue touch points, and lift the expansion card riser from the riser connector on the system board.
Figure 72. Removing the Riser 2c Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in the Before working inside your system on page 26. Remove the air shroud. If removed, install the expansion cards into the expansion card risers. Steps 1.
Figure 73. Installing the Riser 1 2. For Riser 2a, release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Figure 74. Installing the Riser 2a 3.
Figure 75. Installing the Riser 2b with SNAPI module 4. For Riser 2c, release the blue latch and holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector. Figure 76. Installing the Riser 2c Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 26. 3.
Removing expansion card from the expansion card riser Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Remove the expansion card risers. Steps 1. Pull and lift up the expansion card retention latch lock to open. 2. Hold the expansion card by its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser.
Figure 78. Removing an expansion card from Riser 2a Figure 79.
Figure 80. Removing an expansion card from Riser 2c 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. NOTE: The numbers on the image do not depict the exact steps.
Figure 82. Installing filler bracket in the Riser 2a Figure 83.
Figure 84. Installing filler bracket in the Riser 2c Next steps If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. If installing a new expansion card, unpack it and prepare the card for installation.
Figure 86. Removing filler bracket from Riser 2a Figure 87.
Figure 88. Removing filler bracket from Riser 2c 3. Hold the card by the edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5. Close the expansion card retention latch. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 89.
Figure 90. Installing an expansion card into a Riser 2a Figure 91.
Figure 92. Installing an expansion card into a Riser 2c Next steps 1. 2. 3. 4. If applicable, connect the cables to the expansion card. Install the air shroud. Follow the procedure listed in After working inside your system on page 26. Install any device drivers required for the card as described in the documentation for the card.
Figure 93. Removing the 2.5-inch rear drive cage Next steps Replace the 2.5-inch rear drive cage. Installing the 2.5-inch rear drive cage Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If required, remove the air shroud. Remove the drives. Disconnect the cables from the rear drive cage. Steps 1. Align the slot on the rear drive cage with the guide on the system. 2.
Figure 94. Installing the 2.5-inch rear drive cage Next steps 1. 2. 3. 4. Connect all the cables to the rear drive cage. Install the drives. If removed, install the air shroud. Follow the procedure listed in After working inside your system. Optional serial COM port This is a service technician replaceable part only. Removing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2.
Figure 95. Removing the Serial COM port 3. Tighten the screws and install the PCIe blank on the expansion card riser. Figure 96. Installing the PCIe blank Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Lift the expansion card riser from the connector on the system board.
Steps 1. Remove the screws, lift the PCIe blank, and then open the latch on the expansion card riser. (Riser 1, Riser 2c). Figure 97. Removing the PCIe blank 2. Slide and lock the serial COM port into the expansion card riser. 3. Connect the serial COM port cable to the serial port. Figure 98. Installing the Serial COM port Next steps 1. Install the expansion card riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26.
MicroSD card Removing the MicroSD card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Remove the IDSDM module. Steps 1. Locate the MicroSD card slot on the IDSDM module, and press the card to partially release it from the slot. For more information on the slot location, see System board jumpers and connectors section. 2.
Steps 1. Locate the MicroSD card slot on the IDSDM module. Orient the MicroSD card appropriately and insert the contact-pin end of the card into the slot. To locate IDSDM, see the System board jumpers and connectors section. NOTE: The slot is keyed to ensure correct insertion of the card. 2. Press the card into the slot to lock it into place. Figure 100. Installing the MicroSD card Next steps 1. Install the IDSDM module. 2. Install the air shroud. 3.
Figure 101. Removing the M.2 BOSS riser Next steps Replace the M.2 BOSS riser. Installing the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. Steps 1. Align the M.2 BOSS riser connector with the connectors on the system board and the guide on the M.2 BOSS riser with the guiding slot on the system board. 2. Lower the M.2 BOSS riser into place until the M.
Figure 102. Installing the M.2 BOSS riser Next steps Follow the procedure listed in After working inside your system on page 26. Removing the M.2 BOSS card from the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in the Before working inside your system on page 26. 3. Removing the M.2 BOSS riser. About this task Holding the blue tag, pull the M.2 BOSS card away from the M.2 BOSS riser.
Figure 103. Removing the M.2 BOSS card from the M.2 BOSS riser Next steps If applicable, install an card into the M.2 BOSS riser. Installing the M2 BOSS card into the M.2 BOSS riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Removing the M.2 BOSS riser. Steps 1. Align and insert the M.2 BOSS card connector with the connectors on the M.2 BOSS riser. 2.
Next steps 1. If applicable, Install the M,2 BOSS riser. 2. Follow the procedure listed in After working inside your system on page 26. Removing the M.2 SSD module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in the Before working inside your system on page 26. Removing the M.2 BOSS riser. Remove the M.2 BOSS card from the M.2 BOSS riser. Steps 1. Using the Phillips #1 screwdriver, remove the screws securing the M.
3. Using the Phillips #1 screwdriver, secure the M.2 SSD module on the M.2 BOSS card with the screw. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 106. Installing the M.2 SSD module Next steps 1. If applicable, Install the M.2 BOSS card into the M.2 BOSS riser. 2. If applicable, Install the M,2 BOSS riser. 3. Follow the procedure listed in the After working inside your system on page 26.
Figure 107. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Remove the air shroud. Steps 1. Locate the IDSDM connector on the system board. To locate IDSDM, see the System board jumpers and connectors section. 2. Align IDSDM module with the connector on the system board. 3.
Figure 108. Installing the IDSDM module Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Install the air shroud. 3. Follow the procedure listed in the After working inside your system on page 26. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2.
Figure 109. Removing the OCP card Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. Follow the procedure listed in Before working inside your system on page 26. 3. Remove the expansion card riser. Steps 1. Open the blue latch on the system board. 2. Slide the OCP card into the slot in the system. 3. Push until the OCP card is connected to the connector on the system board. 4.
Figure 110. Installing the OCP card Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in After working inside your system on page 26. Front mounting front PERC module This is a service technician replaceable part only. Removing the front mounting front PERC module Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in the Before working inside your system on page 26.
Figure 111. Removing the front mounting front PERC module Next steps Replace the front mounting front PERC module. Installing the front mounting front PERC module Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the drive backplane cover. If installed, remove the air shroud. Route the cable properly to prevent the cable from being pinched or crimped. Steps 1.
Figure 112. Installing the front mounting front PERC module Next steps 1. 2. 3. 4. Reconnect all the required cables. If removed, install the air shroud. Install the drive backplane cover. Follow the procedure listed in After working inside your system on page 26. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 113. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 114. Installing the system battery Next steps 1.
3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Removing the M.2 BOSS riser. Steps 1. Connect the USB key to the internal USB card. 2. Align the internal USB card with the connector on the system board and press firmly until the internal USB card is seated. Figure 116. Installing the internal USB card Next steps 1.
NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped Steps 1. Using Phillips #1 screwdriver, remove the screw on the VGA module. 2. Slide the module out of the system. Figure 117. Removing the VGA module Next steps Replace the VGA module. Installing the VGA module Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25.
Figure 118. Installing the VGA module Next steps 1. Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the System board jumpers and connecters section. 2. Install the air shroud. 3. Install the backplane cover. 4. Install the front bezel. 5. Follow the procedure listed in After working inside your system on page 26. .
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions on page 25. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration.
Figure 120. Installing a power supply unit blank Removing a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions on page 25. Disconnect the power cable from the power outlet and from the PSU you intend to remove. Remove the cable from the strap on the PSU handle.
Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 25. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. 3. Remove the PSU blank. Steps Slide the PSU into the PSU bay until the release latch snaps into place. Figure 122. Installing a power supply unit Next steps 1.
Power interposer board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the air shroud. Remove the PSU or PSU blank. Disconnect the cables that are connected to power interposer board (PIB). Steps 1.
Steps 1. Align the slots on the PIB with the hook on the chassis and slide it into place. 2. Using Phillips #2 screwdriver, tighten the screws to secure the PIB to the system. Figure 124. Installing the power interposer board 3. Reconnect all the required cables. Next steps 1. Install the PSU. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 26. System board This is a service technician replaceable part only.
f. g. h. i. j. Processor Heat sink Memory modules OCP Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using the system board holder, slide the system board toward the front of the chassis. 2. Incline the system board at an angle and lift the system board out of the chassis. Figure 125. Removing the system board Next steps Install the system board.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Using the system board holder, lower the system board it into the system. 3. Incline the system board at an angle and align the connectors on the system board with the slots on the rear of the chassis until the connectors are firmly seated in the slots. Figure 126.
Re-enable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at https://www.dell.com/idracmanuals . 5. Follow the procedure listed in After working inside your system on page 26.
● Ensure that the BIOS is configured to enable UEFI boot mode. CAUTION: After the TPM plug-in module is installed, it is cryptographically bound to that specific system board. When the system is powered on, any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred. Removing the TPM Steps 1. Locate the TPM connector on the system board. 2.
3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. Control panel This is a service technician replaceable part only.
Figure 128. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the front bezel. Remove the backplane cover. Remove the air shroud. Steps 1. Route the control panel cable through the cable clip, the guide slots in the system and connector on system board.
Figure 129. Installing the left control panel Next steps 1. 2. 3. 4. Install the air shroud. Install the backplane cover. Install the front bezel. Follow the procedure listed in After working inside your system on page 26. Removing the right control panel Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the front bezel. Remove the backplane cover.
Figure 130. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions on page 25. Follow the procedure listed in Before working inside your system on page 26. Remove the front bezel. Remove the backplane cover. Remove the air shroud. Steps 1. Route the control panel cable through the latch, side wall of the system, and then slide the cable into the clip.
Figure 131. Installing the right control panel Next steps 1. 2. 3. 4. Install the air shroud. Install the backplane cover. Install the front bezel. Follow the procedure listed in After working inside your system on page 26.
6 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 132.
3. OCP NIC 3.0 Connector 5. TPM Connector 7. Serial Port Connector 9. PCIe Connector 8 (SL8_CPU1_PB4) 11. Front VGA 13. NVRAM_CLR(Jumpers) 15. SATA Connector S9 (SL9_PCH_SA1) 17. Right Control Panel 19. PCIe Connector 4 (SL4_CPU1_PA2) 21. PCIe Connector 3 (SL3_CPU1_PB2) 23. Processor 2 25. PCIe Connector 1(SL1_CPU2_PB1) 27. Fan Signal 2 29. PIB Signal 1 31. Intrusion Switch Connector 33. DIMMs for processor 2 Channels E, F, G, H 35. Coin cell battery 4. DIMMs for processor 2 Channels E, F, G, H 6.
2. Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. 4. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots. 5.
7 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.
Table 38. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action Electrical indicator The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator). Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section.
System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of the system. Figure 134. System health and system ID indicator Table 39. System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is powered on, is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode.
Table 40. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition code Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is powered off. Press the iDRAC Quick Sync 2 button to power on the iDRAC Quick Sync 2 feature. If the LED fails to power on, reseat the left control panel flex cable and check. If the problem persists, see the Getting help section. Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate.
The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable. The status and conditions of the LCD panel are outlined here: ● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.
Table 43. Setup menu Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.
Table 45. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking green. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green. maximum port speed, and data is being sent or received. Link indicator is green, and activity indicator is off.
Table 46. AC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.
Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 138. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label NOTE: If the drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not power on.
● ● ● ● Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device(s) View status messages that inform you if tests are completed successfully View error messages that inform you of issues encountered during testing Running the Embedded System Diagnostics from the Dell Lifecycle Controller Steps 1. When the system is booting, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics.
8 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Technologies Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
9 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the model number, see the front of your system. 3. On the Product Support page, click Documentation.
Table 50. Additional documentation resources for your system (continued) Task Managing your system Document Location For information about installing the operating system, see the operating system documentation. www.dell.com/operatingsystemmanuals For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
