User Manual
Table Of Contents
- Latitude 5490 Owner’s Manual
- Contents
- Working on your computer
- Removing and installing components
- Recommended tools
- Screw size list
- Subscriber Identity Module(SIM) board
- Base cover
- Battery
- Solid State Drive — optional
- Hard drive
- Coin-cell battery
- WLAN card
- WWAN card – optional
- Memory modules
- Keyboard lattice and Keyboard
- Heat sink
- System fan
- Power connector port
- Chassis frame
- SmartCard module
- Speaker
- System board
- Display hinge cover
- Display assembly
- Display bezel
- Display panel
- Display (eDP) cable
- Camera
- Display hinges
- Display back cover assembly
- Palm rest
- Technical specifications
- Technology and components
- System setup options
- BIOS overview
- Entering BIOS setup program
- Navigation keys
- One time boot menu
- Boot Sequence
- System Setup overview
- Accessing System Setup
- General screen options
- System Configuration screen options
- Video screen options
- Security screen options
- Secure Boot screen options
- Intel Software Guard Extensions
- Performance screen options
- Power Management screen options
- POST Behavior screen options
- Manageability
- Virtualization support screen options
- Wireless screen options
- Maintenance screen options
- Updating the BIOS
- System and setup password
- Clearing CMOS settings
- Clearing BIOS (System Setup) and System passwords
- Software
- Troubleshooting
- Contacting Dell
Table 18. LED codes (continued)
Diagnostic light codes Problem description
2,3 No memory or Random-Access Memory (RAM) detected
2,4 Memory or Random-Access Memory (RAM) failure
2,5 Invalid memory installed
2,6 System board or chipset error
2,7 Display failure
2,8 LCD power rail failure, you must replace the system board.
3,1 Coin-cell battery failure
3,2 PCI, video card/chip failure
3,3 Recovery image not found
3,4 Recovery image found, but invalid
3,5 Power rail failure
3,6 System BIOS Flash incomplete
3,7 Management Engine (ME) error
Camera status light: Indicates whether the camera is in use.
● Solid white—Camera is in use.
● Off—Camera is not in use.
Caps Lock status light: Indicates whether Caps Lock is enabled or disabled.
● Solid white—Caps Lock enabled.
● Off—Caps Lock disabled.
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
www.dell.com/serviceabilitytools. Click SupportAssist and then, click SupportAssist OS Recovery.
Real Time Clock reset
The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power
situations. To initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source .
Press and hold the power button for 25 seconds and then release the power button. Go to how to reset real time clock.
NOTE:
If AC power is disconnected from the system during the process or the power button is held longer than 40
seconds, the RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items
are unaffected by the RTC reset:
● Service Tag
● Asset Tag
Troubleshooting
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