Dell S2319HS/S2719HS User’s Guide Model: S2319HS/S2719HS Regulatory model: S2319HSt/S2719HSt
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contents of the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Monitor specifications . . . . . . . . . .
Using the On-Screen Display (OSD) menu . . . . . . . . . . . . . . . . . . . 28 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Common problems . . . . . . . . . . . . . . . . . .
About your monitor Contents of the box Your monitor ships with the components shown below. Ensure that you have received all the components and see Contacting Dell if anything is missing. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries. Monitor Stand riser Stand base Power cable (varies by country) USB 3.
HDMI cable • Quick Setup Guide • Safety,Environmental,and Regulatory Information Product features The Dell S2319HS/S2719HS monitor has an active matrix, Thin-Film Transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • • • • • • • • • • • • • • S2319HS: 58.4 cm (23.0-inch) active area display, measured diagonally. S2719HS: 68.6 cm (27-inch) active area display, measured diagonally.
Identifying parts and controls Front view 1 2 Label Description Use 1 Function buttons 2 Power on/off button (with LED indicator) Use the function buttons to adjust items in the OSD (For more information, see Using the front panel controls) Use the power button to turn the monitor On and Off.
Back view 1 2 3 5 4 Label Description Use 1 VESA mounting holes (100 mm x 100 Wall mount monitor using VESAmm-behind attached VESA cover) compatible wall mount kit (100 mm x 100 mm). 2 Stand release button Releases stand from monitor. 3 Security lock slot Secures monitor with security cable lock (sold separately). 4 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support.
Side view 1 Label Description 1 USB downstream ports (2) Connect your USB device. Use NOTE: You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.
Bottom view 7 1 2 3 4 5 6 Label Description Use 1 AC power connector To connect the monitor power cable. 2 HDMI connector Connect your computer with HDMI cable. 3 DP connector Connect your computer with DP cable (optional). 4 VGA connector Connect your computer with VGA cable (optional). 5 USB upstream port Connect the USB cable that comes with your monitor to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.
Monitor specifications Model S2319HS S2719HS Screen type Active matrix - TFT LCD Panel Type In-plane switching technology Aspect ratio 16:9 Viewable image dimensions Diagonal 58.4 cm (23.0 in.) 68.6 cm (27.0 in.) Horizontal 509.18 mm (20.05 in.) 597.88 mm (23.54 in.) Vertical 286.42 mm (11.28 in.) 336.31 mm (13.24 in.) 145839.33 mm2 (226.05 in.2) 201073.02 mm2 (311.67 in.2) Pixel pitch 0.265 mm x 0.265 mm 0.311 mm x 0.
Adjustability Height adjustable stand Tilt Swivel Pivot 130 mm -5° to 21° -45° to 45° -90° to 90° Dell Display Manager (DDM)Compatibility Easy Arrange and other key features Security Security-lock slot (cable lock sold separately) Resolution specifications Model S2319HS/S2719HS Horizontal scan range 30 khz to 83 khz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz Video display capabilities (VGA & DP & HDMI playback) 480i, 480p, 576i, 576
Electrical specifications Model S2319HS/S2719HS Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • VGA/DP/HDMI signal input support Input voltage/frequency/current Inrush current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum) 120 V: 30 A (Max.) at 0 °C (cold start) 240 V: 60 A (Max.
Weight Weight with packaging 7.00 kg (15.43 lb) Weight with stand assembly and 5.11 kg (11.27 lb) cables Weight without stand assembly 3.11 kg (6.86 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.67 kg (3.68 lb) 9.05 kg (19.95 lb) 6.67 kg (14.70 lb) 4.35 kg (9.59 lb) 1.93 kg (4.
Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode1. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
The OSD operates only in the normal operation mode. If you press any button in the activeoff mode, one of the following message is displayed. S2319HS Dell 23 Monitor No DP signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. S2319HS S2719HS Dell 27 Monitor No DP signal from your device. Press any key on the keyboard or move the mouse to wake it up.
Plug-and-play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so that the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the monitor.
Setting up the monitor Attaching the stand NOTE: The stand riser and stand base are not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that is shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand. To attach the monitor stand: 1 Using the instructions printed on the packaging box, remove the stand from the cushion that secures it.
5 Connect the stand assembly to the monitor. a. Align and slide the tabs on the top of the stand assembly into the slots at the back of the monitor. b. Press the stand down until it snaps into place. 2 1 6 Lift the monitor along with the stand and place it in. CAUTION: Lift the monitor carefully to prevent it from slipping or falling. Using the tilt, swivel, and vertical extension NOTE: The following procedure is applicable for the stand that shipped with your monitor.
Rotating the monitor CAUTION: Before you rotate the monitor, ensure the monitor is vertically extended and then tilt the monitor backwards to the maximum angle. This will avoid any potential damage to the bottom edge of the display. 1 90° 90° 2 NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer. 2 Connect the VGA/HDMI/DP-DP/USB cable from your monitor to the computer. 3 Switch on your monitor. 4 Select the correct input source at monitor OSD Menu and turn on your computer.
Connecting the VGA cable (Optional) VGA VGA Connecting the USB cable USB USB 22 | Setting up the monitor
Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the monitor stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.
Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1 Place the monitor on a soft cloth or cushion on a stable, flat table. 2 Remove the stand. 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor.
Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
The following table describes the front panel buttons: Front‑Panel Button Description 1 Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes 2 Use this button to choose from a list of Input Source. Shortcut key: Input source 3 Use this menu button to launch the on-screen display (OSD) and select the OSD menu. See Accessing the Menu System. Menu 4 Use this button to go back to the main menu or exit the OSD main menu.
Front‑panel button Use the buttons on the front of the monitor to adjust the image settings. 1 2 3 Front Panel Button Description 1 Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Up Down 2 Use the OK button to confirm your selection. OK 3 Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) menu Accessing the Menu System NOTE: Changes you make using the OSD menu are automatically saved each time you move to another menu item, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
4 Press the 5 Press and buttons to select the desired parameter. to enter the slide bar and then use the or button, according to the indicators on the menu, to make your changes. 6 Select the menu. Icon to return to previous menu or to accept and return to previous Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment.
Icon Menu and Submenus Contrast Auto Adjust Description Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary. Press the button to increase contrast and press the button to decrease contrast (between 0 and 100). Contrast adjusts the difference between darkness and lightness on the monitor. Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular setup.
Icon Menu and Submenus Description The following dialog appears on a black screen as the monitor automatically adjusts to the current input: Auto adjustment in progress... Input Source NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust feature option is only available when your monitor is connected using the VGA cable. Use the Input Source menu to select between different video inputs that are be connected to your monitor.
Icon Menu and Submenus Description VGA Use to select the VGA input source. DP Use to select the DP input source. HDMI Use to select the HDMI input source. Auto Select Use to select Auto Select to scan for available input signals. Reset Input Source Resets your monitor’s Input Source settings to the factory defaults. Color Use the Color menu to adjust the color setting mode.
Icon Menu and Submenus Description Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Movie, Game, Warm, Cool, or Custom Color from the list.
Icon Menu and Submenus Description • Set the screen about 20 to 28 inches (50 to 70 cm) from your eyes. • Blink frequently to moisten or rewet your eyes when working with the monitor. • Take regular and frequent breaks for 20 minutes every two hours. • Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks. • Perform stretches to relieve tension in the neck/arm/back/ shoulders during the breaks. • Movie: Ideal for movies.
Icon Menu and Submenus Input Color Format Description Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
Icon Menu and Submenus Description Display Use the Display menu to adjust image.
Icon Menu and Submenus Description S2719HS Dell 27 Monitor Brightness/Contrast Aspect Ratio Auto Adjust Horizontal Position 50 Input Source Vertical Position 50 Color Sharpness 50 Display Pixel Clock 50 Menu Phase 50 Personalize Dynamic Contrast Wide 16:9 Others Dell 27 Monitor Brightness/Contrast Auto Adjust Response Time Input Source Reset Display Normal Color Display Menu Personalize Others Aspect Ratio Horizontal Position Adjust the image ratio to Wide 16:9, 4:3, 5:4.
Icon Menu and Submenus Description Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use the or buttons to adjust for best image quality. Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine) again. NOTE: Pixel Clock and Phase adjustments are only available when your monitor is connected using the VGA cable.
Icon Menu and Submenus Description Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Icon Menu and Submenus Timer Description OSD Hold Time: Sets the length of time the OSD remains active after you press a button. Use the and buttons to adjust the slider in 1-second increments, from 5 to 60 seconds. Reset Menu Restore the menu settings to factory defaults. Personalize Select from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio and Rotation set as shortcut key.
Icon Menu and Submenus USB Reset Personalization Other Description Allows you to enable or disable USB function during monitor standby mode. NOTE: USB on / off under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable is plugged in. Restores shortcut keys to factory defaults. Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on.
Icon Menu and Submenus DDC/CI Description DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
Icon Menu and Submenus LCD Conditioning Description Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select On to start the process.
Icon Menu and Submenus Factory Reset Description Restores all preset values to the factory default settings. These are also the settings for ENERGY STAR® tests.
OSD warning messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. S2319HS S2719HS Dell 23 Monitor Dell 27 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. switched off.
When the monitor enters the Power Save mode, the following message appears: S2319HS S2719HS Dell 23 Monitor Dell 27 Monitor Entering Power Save Mode. Entering Power Save Mode. S2319HS S2719HS Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: S2319HS S2719HS Dell 23 Monitor Dell 27 Monitor No DP signal from your device. No DP signal from your device.
If either VGA, DP, HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. S2319HS S2719HS Dell 23 Monitor Dell 27 Monitor No VGA Cable No VGA Cable The display will go into Power Save Mode in 4 minutes. The display will go into Power Save Mode in 4 minutes. www.dell.com/support/S2319HS www.dell.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1 Turn off both your computer and the monitor. 2 Unplug the video cable from the back of the computer.
Dell 23 Monitor Dell 27 Monitor No HDMI Cable No HDMI Cable The display will go into Power Save Mode in 4 minutes. The display will go into Power Save Mode in 4 minutes. www.dell.com/support/S2319HS www.dell.com/support/S2719HS S2319HS S2719HS 4 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. 1 2 3 4 5 To run the built-in diagnostics: 1 Make sure that the screen is clean (no dust particles on the surface of the screen).
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What You Symptoms Experience No Video/Power No picture LED off No Video/Power No picture or no LED on brightness Poor Focus Picture is fuzzy, blurry, or ghosting Shaky/Jittery Video Wavy picture or fine movement Missing Pixels LCD screen has spots Stuck-on Pixels LCD screen has bright spots Brightness Problems Picture too dim or too bright Possible
Common Symptoms What You Experience Geometric Distortion Screen not centered correctly Screen has one or more lines Horizontal/ Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Missing Color Wrong Color 52 | Possible Solutions • Reset the monitor to factory settings. • Auto Adjust through OSD. • Adjust horizontal & vertical controls via OSD. • Reset the monitor to factory settings. • Perform Auto Adjust via OSD.
Common Symptoms What You Experience Possible Solutions Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen • Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver.
Specific Symptoms SuperSpeed USB 3.0 interface is slow. What You Experience SuperSpeed USB 3.0 peripherals working slowly or do not work at all Wireless USB peripherals stop working when a USB 3.0 device is plugged in Wireless USB peripherals respond slowly or only work when the distance between the peripheral and its receiver is short. 54 | Troubleshooting Possible Solutions • Check that your computer supports USB 3.0. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.
Appendix Safety instructions For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S.
Setting up your monitor Setting Display Resolution to 1920 x 1080 For best performance, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2 Right-click on the desktop and click Screen Resolution. 3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4 Click OK.
Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings. 4 Click Advanced Settings. 5 Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, AMD, Intel etc.).
Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.
Pin assignments VGA connector Pin number 15-pin side of the connected signal cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5 V / 3.
DP connector Pin number 20-pin side of the connected signal cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.
HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Universal Serial Bus (USB) This section provides information about the USB ports available on your monitor. Your computer has the following USB ports: Bottom • One USB 3.0 upstream port • Two USB 3.0 downstream ports Left Two USB 3.0 downstream ports NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
USB 3.0 upstream port USB 3.
