Operation Manual
Specific 
Symptoms
What You 
Experience
Possible Solutions
Screen image is 
too small
Image is 
centered on 
scre
en, but does 
not fill entire 
viewing area
• Reset the monitor to factory settings.
Cannot adjust 
th
e monitor 
with the 
buttons on the 
front panel
OSD does not 
ap
pear on the 
screen
• T
urn Off the monitor, unplug the power cord, plug it back, 
and then turn On the monitor.
No Input Signal 
w
hen user 
controls are 
pressed
No picture, the 
LED li
ght is white
• Check the signal source. Ensure the computer is not in the 
power saving mode by moving the mouse or pressing any 
key on the keyboard.
• Check 
whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• R
eset the computer or video player.
The picture 
does not
 fill the 
entire screen
The picture 
cannot fill the 
height or width 
of the screen
• D
ue to different video formats (aspect ratio) of DVDs, the 
monitor may display in full screen.
• Run t
he built-in diagnostics.
Troubleshooting | 43
Product Specific Problems










