Users Guide

Operating your monitor | 37
If you have a Dell desktop or a Dell portable computer with
internet access
1.
Go to www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
2.
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics
card
In Windows 7, Windows 8, Windows 8.1 and Windows 10:
1.
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2.
Right-click on the desktop and click Personalization.
3.
Click Change Display Settings.
4.
Click Advanced Settings.
5.
Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6.
Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.AMD.com).
7.
After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.