User’s Guide Dell S2419H/S2419HN/S2419NX/ S2719H/S2719HN/S2719NX Model No.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury or death. Copyright © 2018–2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents .About your monitor................................................................. 5 Package contents................................................................................... 5 Product features.....................................................................................6 Identifying parts and controls.............................................................. 7 Monitor specifications.........................................................................
.Troubleshooting.....................................................................39 Self-Test..................................................................................................39 Built-in diagnostics............................................................................. 40 Common problems...............................................................................41 Product-specific problems.................................................................43 .Appendix.............
About your monitor Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contacting Dell for more information if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions.
∞∞ HDMI Cable ∞∞ Quick Setup Guide ∞∞ Safety and Regulatory Information Product features The Dell S2419H/S2419HN/S2419NX/S2719H/S2719HN/S2719NX flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), antistatic, and LED backlight. The monitor features include: ∞∞ S2419H/S2419HN/S2419NX: 60.47 cm (23.8 inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions. ∞∞ S2719H/S2719HN/S2719NX: 68.
Identifying parts and controls Front view 1 2 Control buttons Label Description 1 Function buttons (For more information, see Operating your monitor) 2 Power On/Off button About your monitor | 7
Back view 4 S2419H SVC Tag: 1234567 Express Service Code: 123 456 789 0 S2419H 12V 3.33A S2419Hc 12V 3.33A S2419H 䆜䃔 ֵ⭞䚄ᓜᚆۭᇩ㿌࣑Ⱦ CAN ICES-3 (B)/NMB-3(B) For applicable power supplies see user manual. SVC Tag: 1234567 Express Service Code: 123 456 789 0 S2419H 12V 3.33A S/N: CN-12MWYTV100-7B1-001L -A00 XXXXX 2 3.33A 䆜䃔 ֵ⭞䚄ᓜᚆۭᇩ㿌࣑Ⱦ CAN ICES-3 (B)/NMB-3(B) For applicable power supplies see user manual. MSIP-REM-TPF-S2419Hc 㐔㷡㢬ڊ㥐㦤㣄ڕ TPV Electronics (Fujian) Co., Ltd.
Bottom view 1 2 3 4 1 5 Bottom view without monitor stand (S2419H/S2719H) 2 3 4 5 Bottom view without monitor stand (S2419HN/S2419NX/S2719HN//S2719NX) Label Description Use 1 Speakers Speakers 2 Power-adapter port To connect the monitor power cable using a 12V DC adapter. 3 HDMI1 port Connect your computer with HDMI cable. 4 HDMI2 port Connect your computer with HDMI cable.
Monitor specifications Model S2419H/S2419HN/ S2419NX Screen type Active matrix-TFT LCD Panel type In-Plane Switching S2719H/S2719HN/ S2719NX Viewable image Diagonal 604.70 mm (23.81 in) 686.00 mm (27 in) Horizontal, Active Area 527.04 mm (20.75 in) 597.89 mm (23.54 in) Vertical, Active Area 296.46 mm (11.67 in) Area 1562.46 cm2 (242.15 in ) 2010.76 cm² (311.67 in²) Pixel pitch 0.2745 mm 0.
Resolution specifications Model S2419H/S2419HN/ S2419NX S2719H/S2719HN/ S2719NX Horizontal scan range 31 kHz to 83 kHz (automatic) 31 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) 56 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz for HDMI 1.4 (HDCP) port. 1920 x 1080 at 60 Hz for HDMI 1.4 (HDCP) port.
Electrical specifications Model S2419H/S2419HN/S2419NX/S2719H/S2719HN/ S2719NX Video input signals HDMI 1.4 (HDCP), 600mV for each differential line, 100 ohm input impedance per differential pair AC/DC Adapter Delta adapter ADP-40DD B: 100 VAC to 240 VAC/50 Hz to 60 Hz ± 3 Hz/1.5 A (Max.). Input voltage/ frequency/current Lite-On adapter PA-1041-81: 100 VAC to 240 VAC/50 Hz to 60 Hz ± 3 Hz/1.2 A (Max). Output voltage/ current Inrush current Output: 12VDC/3.
Model S2719H/S2719HN/S2719NX Signal cable type Digital: detachable, HDMI, 19 pins Front-frame gloss (minimum) Black frame - 85 gloss units Dimensions (with stand) Height 454.6 mm (17.9 in) Width 612.7 mm (24.12 in) Depth 186.7 mm (7.35 in) Dimensions (without stand) Height 356.5 mm (14.04 in) Width 612.7 mm (24.12 in) Depth 45.8 mm (1.8 in) Stand dimensions Height 176.7 mm (6.96 in) Width 257.2 mm (10.13 in) Depth 186.7 mm (7.
Environmental characteristics Model S2419H S2419HN/ S2419NX S2719H S2719HN/ S2719NX Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating ∞∞ Storage: -20°C to 60°C (-4°F to 140°F) ∞∞ Shipping: -20°C to 60°C (-4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating ∞∞ Storage 5% to 90% (non-condensing) ∞∞ Shipping 5% to 90% (non-condensing) Altitude Operating (maximum) 5,000 m (16,400 ft) Non-operating (maximum) 12,192 m (40,000 ft) Thermal dissipation ∞∞ 112.
Power management modes If you have VESA's DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
S2719H VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 36 W (maximum) Active-off mode Inactive Inactive Blanked White (Glowing ) Less than 0.3 W Switch off - - - Off Less than 0.3 W 26 W (typical) Power Consumption PON 20 W Total Energy Consumption (TEC) 63.
The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed: Dell P2418HZ Dell 24 Monitor ? No HDMI1 signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. S2419H Dell P2418HZ Dell 27 Monitor ? No HDMI1 signal from your device.
Pin assignments HDMI connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.
Setting up the monitor Connecting the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: 1. Place the monitor on a soft cloth or cushion. 2. Fit the stand riser and stand base together, and then turn the screw in the stand base. 3.
4. Inserting the stand until the snap locked.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the audio or HDMI cable from your monitor to the computer.
Organizing cables Use the cable-management slot to organize the cables connected to your monitor. Removing the stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion along the desk. 2.
3. Use a long screwdriver to press on the release button. 4. While pressing on the release button, pull the stand out.
Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the control buttons Use the control buttons on the bottom of the monitor to adjust the image being displayed. 1 1 2 3 4 2 3 4 5 Control buttons The following table describes the control buttons: Control Buttons 1 Description Use this button to choose from a list of preset modes.
2 Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Shortcut key/Input Source 3 Menu 4 Use the Menu button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the OSD menu. Use this button to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor on and off. Solid white light indicates the monitor is On and fully Power On/Off button functional.
Using the on-screen display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu.
Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate brightness/contrast adjustment. Dell 24 Monitor Dell 27 Monitor Brightness / Contrast Brightness / Contrast Input Source 75% 75% Display Brightness Input Source 75% Color Color 75% Display Audio Audio Menu Menu Personalize Personalize Others Others Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min.
Color Use color to adjust the color setting mode.
Input Color Format Allows you to set the video input mode to: ∞∞ RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. ∞∞ YPbPr: Select this option if your DVD player supports only YPbPr output.
Display Use the display to adjust image. Dell 24 Monitor Aspect Ratio Sharpness Aspect Ratio Wide 16:9 Brightness / Contrast Aspect Ratio Wide 16:9 Input Source Sharpness 50 Input Source Sharpness 50 Color Dynamic Contrast Color Dynamic Contrast Display Response Time Audio Reset Display Normal Display Response Time Audio Reset Display Menu Menu Personalize Personalize Others Others Normal Adjusts the image ratio to Wide 16:9, 4:3 or 5:4.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on.
Others Dell 24 Monitor Brightness / Contrast Dell 27 Monitor Brightness / Contrast Display Info DDC/CI On Input Source DDC/CI LCD Conditioning On Color LCD Conditioning On Display Firmware 13C102 Display Firmware 13C102 Audio Service Tag 8G1NDM2 Audio Service Tag 8G1NDM2 Menu Reset Others Menu Reset Others Personalize Factory Reset Personalize Factory Reset Press to display the information about the display.
NOTE: Your monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD warning messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. Dell 24 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? Yes No S2419H Dell 27 Monitor To allow manual adjustment of brightness, the Dynamic Contrast will be switched off.
When the monitor enters the Power Save Mode, the following message appears: Dell P2418HZ Dell 24 Monitor Entering Power Save Mode. S2419H Dell P2418HZ Dell 27 Monitor Entering Power Save Mode. S2719H If HDMI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. Dell P2418HZ Dell 24 Monitor ? No HDMI1 Cable The display will go into Power Save Mode in 4 minutes. www.dell.
Setting up your monitor Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, Windows 8.1 and Windows 10: 1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK. If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.
If you have a Dell desktop or a Dell portable computer with internet access 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
Using tilt NOTE: The stand is detached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. 1 2 3 4 5 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms Possible Solutions No Video/Power LED off ∞∞ Ensure that the video cable connecting the monitor and the computer is properly connected and secure. ∞∞ Verify that the power outlet is functioning properly using any other electrical equipment. ∞∞ Ensure that the power button is pressed.
Synchronization Problems ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. ∞∞ Check for bent or broken pins in the video cable connector. ∞∞ Restart the computer in the safe mode. Safety Related Issues ∞∞ Do not perform any troubleshooting steps. ∞∞ Contact Dell immediately.
Product-specific problems Specific Symptoms Screen image is too small Possible Solutions ∞∞ Check the Aspect Ratio setting in the Display settings OSD. ∞∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the ∞∞ Turn Off the monitor, unplug the power cord, plug it back, and then monitor with the turn On the monitor. buttons on the bottom ∞∞ Check if the OSD menu is locked. If yes, press and hold the menu of the panel button for 10 seconds to unlock. (For more information, see Lock).
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.