Warranty

applicable limited hardware warranty covers failures due to defects in workmanship
and/or materials, but does not cover problems related to the device reaching its maximum
Device Life. Service offerings, such as Dell ProSupport™, Dell ProSupport Plus and
Dell ProSupport Flex services, may be available to provide longer service periods for the
SSD device for an additional fee.
The limited hardware warranty on all Dell-branded products purchased directly from Dell begins
on the date of the packing slip, invoice, receipt or other sales documentation. For products
purchased from third-party retailers or resellers, the limited hardware warranty begins on the date
of your original sales receipt. The warranty period is not extended if we repair or replace a
warranted product or any parts. Dell may change the availability of limited hardware warranties,
at its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before contacting Dell, please try one or more of the following:
1. Ensure that you have installed any updates or resolved any issues identified by the monitoring,
diagnostic, and proactive support tools such as Dell SupportAssist that are installed on your
product. Dell SupportAssist may also be available for download onto your product if it is not
already installed. Visit dell.com/supportassist for download files and resources;
2. Access dell.com/support for troubleshooting advice and directions on running hardware
diagnostics; and
3. Consult your Owner's Manual.
If you need additional assistance, then, before the warranty expires, please use one of the
following support options to contact Dell or our authorized representatives:
1. Online: Online, chat and other forms of remote support may be available. Contact information is
available at dell.com/support
2. Telephone support requests: Contact information is included in the table below. Long distance
telephone carrier charges may apply.
Please also have your Dell Service Tag or order number available when you contact Dell.
If you purchased through a retailer (not directly from Dell), you may be required to provide Dell
with your original sales receipt from your purchase to receive any warranty service from Dell.
If you purchased through Best Buy, you must have all original sales receipts from your purchase
to receive any warranty service at a Best Buy store. For Canada, if you purchased through Future
Shop, you must have all original sales receipts from your purchase to receive any warranty
service at a Future Shop store.
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