Administrator Guide

Self-Encrypting Drive (SED) Recovery
With SED Recovery, you can recover access to les on a SED through the following methods:
• Perform a one-time unlock of the drive to bypass and remove Preboot Authentication (PBA).
• With a remotely managed SED client, the PBA can later be enabled again through the Remote Management Console.
• With a locally managed SED client, the PBA can be enabled through the Security Tools Administrator Console.
• Unlock, then permanently remove the PBA from the drive. Single Sign-On will not function with the PBA removed.
• With a remotely managed SED client, removing the PBA will require you to deactivate the product from the Remote Management
Console if it is necessary to re-enable the PBA in the future.
• With a locally managed SED client, removing the PBA will require you to deactivate the product inside the OS if it is necessary to re-
enable the PBA in the future.
Recovery Requirements
For SED recovery, you need the following:
• Access to the recovery environment ISO
• Bootable CD\DVD or USB media
Overview of the Recovery Process
To recover a failed system:
1 Burn the recovery environment onto a CD/DVD or create a bootable USB. See Appendix A - Burning the Recovery Environment.
2 Obtain the Recovery le.
3 Perform the recovery.
Perform SED Recovery
Follow these steps to perform a SED recovery.
Obtain the Recovery File - Remotely Managed SED Client
Obtain the recovery le.
The recovery le can be downloaded from the Remote Management Console. To download the <hostname>-sed-recovery.dat le that
was generated when you installed Dell Data Protection:
a Open the Remote Management Console and, from the left pane, select Management > Recover Data then select the SED tab.
b On the Recover Data screen, in the Hostname eld, enter the fully qualied domain name of the endpoint, then click Search.
c In the SED eld, select an option.
d Click Create Recovery File.
The <hostname>-sed-recovery.dat le is downloaded.
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20 Dell Data Protection Recovery Guide
Self-Encrypting Drive (SED) Recovery