Administrator Guide

Encrypted Drive Data Recovery
If the target computer is not bootable and no hardware failure exists, data recovery can be accomplished on the computer booted into a
recovery environment. If the target computer is not bootable and has failed hardware or is a USB device, data recovery can be
accomplished by booting into a slaved drive. When you slave a drive, you can see the le system and browse the directories. However, if
you try to open or copy a le, an Access denied error occurs.
Recover Encrypted Drive Data
To recover encrypted drive data:
1 To obtain the DCID/Recovery ID from the computer, choose one option:
a Run WSScan on any folder where Common encrypted data is stored.
The eight-character DCID/Recovery ID displays after "Common."
6
28 Dell Data Protection Recovery Guide
Encrypted Drive Data Recovery