Administrator Guide

BitLocker Manager Recovery
To recover data, you obtain a recovery password or key package from the Remote Management Console, which then allows you to unlock
data on the computer.
Recover Data
1 As a Dell Administrator, log in to the Remote Management Console.
2 In the left pane, click Management > Recover Data.
3 Click the Manager tab.
4 For BitLocker:
Enter the Recovery ID received from BitLocker. Optionally, if you enter the Hostname and Volume, the Recovery ID is populated.
Click Get Recovery Password or Create Key Package.
Depending on how you want to recover, you will use this recovery password or key package to recover data.
For the TPM:
7
32 Dell Data Protection Recovery Guide
BitLocker Manager Recovery