Administrator Guide
Enter the Hostname.
Click Get Recovery Password or Create Key Package.
Depending on how you want to recover, you will use this recovery password or key package to recover data.
5 To complete the recovery, see Microsoft's Instructions for Recovery.
NOTE:
If BitLocker Manager does not "own" the TPM, the TPM password and key package are not available in the Dell database.
You will receive an error message stating that Dell cannot nd the key, which is the expected behavior.
To recover a TPM that is "owned" by an entity other than BitLocker Manager, you should follow the process to recover the
TPM from that specic owner or follow your existing process for the TPM recovery.
Dell Data Protection Recovery Guide
BitLocker Manager Recovery
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