Administrator Guide
Secure Lifecycle Recovery
The recovery tool allows:
• Decryption of protected Oce les
This includes les up to triple encryption - With more than one way to encrypt les, occasionally a le is double or triple encrypted. If
the user opens the le, an error message instructs them to contact their administrator to recover them.
• Escrow of key material
• Ability to check for tampered les
• Ability to force decryption of protected Oce documents where someone tampered with the le's wrapper, for example, the protected
Oce le's cover page in the cloud or on a device that does not have Secure Lifecycle
Recovery Requirements
Requirements include:
• Microsoft .Net Framework 4.5.2 running on the endpoint to be recovered.
• The Forensic Administrator role must be assigned in the Remote Management Console for the administrator performing the recovery.
Perform Secure Lifecycle Recovery
Follow these steps to perform a recovery of Secure Lifecycle's protected Oce documents.
Perform a Recovery from Windows, a USB Flash Drive, or Network Drive
To perform a recovery:
1 From the Dell installation media, copy RecoveryTools.exe to one of these:
• Computer - Copy the .exe to the computer on which Oce documents will be recovered.
• USB - Copy the .exe to the USB ash drive and run it from the USB ash drive.
• Network drive
2 Double-click RecoveryTools.exe to launch the recovery tool.
3 On the Secure Lifecycle window, enter the DDP Server URL in this format:
https://<server.domain.com>:8443/cloud
NOTE
:
Replace <server.domain.com> with the fully qualied host name of the DDP Server that manages Secure Lifecycle on that
endpoint. To locate the DDP Server URL, click the Secure Lifecycle icon in the system tray and click Details. The upper-left
corner of the Details screen displays the Server URL.
4 Enter the User name and Password, and click Log in.
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Secure Lifecycle Recovery