Administrator Guide

Getting Started with Recovery

This section details what is needed to create the recovery environment.

• Downloaded copy of the recovery environment software - located in the Windows Recovery Kit folder in the Dell Data Protection

installation media

• CD-R, DVD-R media, or formatted USB media

• If burning a CD or DVD, review Burning the Recovery Environment ISO to CD\DVD for details.

• If using USB media, review Burning the Recovery Environment on Removable Media for details.

• Recovery Bundle for failed device

• For remotely managed clients, instructions that follow explain how to retrieve a recovery bundle from your Dell Data Protection

Server.

• For locally managed clients, the recovery bundle package was created during setup on either a shared network drive or on external

media. Please locate this package before proceeding.

Contact Dell ProSupport

Call 877-459-7304, extension 4310039 for 24x7 phone support for your Dell Data Protection product.

Additionally, online support for Dell Data Protection products is available at dell.com/support. Online support includes drivers, manuals,

technical advisories, FAQs, and emerging issues.

Be sure to help us quickly connect you to the right technical expert by having your Service Code available when you call.

For phone numbers outside of the United States, check Dell ProSupport International Phone Numbers.

Dell Data Protection Recovery Guide

Getting Started with Recovery