Users Guide

2 In Windows Control Panel, navigate to Device Manager.

3 Under Biometric Devices, disable the Validity Fingerprint Sensor.

4 Activate the PBA.

5 After reboot, the Validity Fingerprint Sensor can be re-enabled, and the ngerprint reader functions as expected.

To download the latest Validity Fingerprint Sensor driver, go to http://www.dell.com/support/home/us/en/19/Products/?app=drivers

and select your computer model to check and download the latest driver.

[CSF-349]

• When running Windows 10 on Dell Latitude E7250 or E7450, when the computer resumes from sleep, hibernation, warm boot, or cold

boot, the user may be unable to authenticate with an enrolled contactless smart card. To work around this issue, change the policy to

require only password authentication. The user should log on and re-enroll the contactless smart card. After re-enrollment, the user will

be able to log on with the contactless smart card. [CSF-362]

• Added 08/2015 - If Microsoft TPM Base Services is improperly installed, the following functionality is aected: HCA provisioning,

ngerprint enrollment in the DDP Console/Security Console, and BitLocker Manager operation. For more information and to work

around this issue, refer to this KB article: http://www.dell.com/support/article/us/en/19/SLN296706. [CSF-454]

Preboot Authentication

• Upgrade from v8.1 or v8.2 to v8.6 on a computer with a SED installed and PBA activated fails. [CSF-449, CSF-461]

• Upgrade on a computer with a LiteOn M3 series SSD installed and PBA activated fails due to the small disk size. To work around this

issue, before upgrading, deprovision the PBA. After upgrade, the PBA can be reactivated. [CSF-528]

• With PBA activated on Dell Latitude E7450, navigation of the Advanced Boot Options menu is not possible because the native keyboard

is not available. To work around this issue, deactivate the PBA, access the Advanced Boot Options menu, and keyboard navigation is

available. [DDPLP-286]

• On Dell Latitude E7250, E7350, E7450, and Venue Pro 11 (Model 7139), recovery fails with Dell Opal SED Recovery Utility one-time

unlock of the drive. To work around this issue, use the recovery key to unlock a drive on one of these models. [DDPUP-763]

Resolved Technical Advisories v8.5.1

All Products

• Enhancements have been made to the installer to ensure that the correct PBAAuthURI is maintained, even if the installation reboot

occurs before the authentication agent is upgraded. [CSF-123, CSF-125]

• The issue of failing attempts to open a Microsoft Excel workbook, with either a message that a problem occurred sending the

command to the program or a message that the le path or le name could not be found, is now resolved. [CSF-157]

• The issue of upgrading or uninstalling Dell Data Protection | Encryption with the tray application or console application running causing

upgrade and uninstallation failures has been resolved. The tray application and console now close gracefully so that the upgrade or

uninstallation can complete as specied. [DDPC-449]

• The issue of some special unicode characters, particularly German language umlaut characters, failing to be recognized during entry of

password recovery questions, is resolved. [DDPLP-202]

Encryption

• HCA activation time-outs when using Security Tools' One-time Password have been resolved. [CSF-12]

• When reactivating the PBA, a message to shut down the computer now properly displays. [CSF-20]

• TPM ownership is now properly taken after being cleared in BIOS when using DDP. [CSF-21]

Advanced Authentication

• When using Security Tools, the enrollment credentials wizard summary page now shows the chosen login option in the summary.

[CSF-93]

Dell Data Protection | Personal Edition Technical Advisories

Technical Advisories