Users Guide

Encryption
A new user is no longer presented a logon screen for a dierent user when logging on to the PBA for the rst time with dual-factor
authentication congured for Password + Fingerprints. [28886]
Advanced Authentication
Fingerprint credentials are now retained when upgrading from v8.2.1 or earlier. [28457, 28766]
Upgrade failures related to a USH ngerprint sensor conguration le error have been resolved. [28845]
Attended enrollment is no longer needed when the Authentication Policy is set to Fingerprints + Contactless Smart Cards. [28873]
Technical Advisories v8.3.2
Encryption
Local options to manage the secondary drive are unavailable in the Dell Data Protection | Encryption console until after a policy change
on that drive is applied and the computer is re-booted. [29046]
USB external media provisioned with Dell Data Protection | External Media Edition cannot be accessed and the message All encryption
key material has been deleted is displayed to the user.
This condition occurs when external media provisioned by Dell Data Protection | Encryption for Mac is accessed on Windows
computers running Dell Data Protection | Encryption for Windows. To recover from this condition, follow the instructions below.
[29055]
Instructions
a Insert the external media into a computer without Dell Data Protection | Encryption installed (a clean computer, WinPE image,
Windows boot disc, etc.).
b Manually delete the hidden _Encryption_Data_Do_Not_Delete_ folder. If running this from a command prompt you may need to
remove the hidden attributes rst (i.e. attrib -r -h -s _Encryption_Data_Do_Not_Delete_).
c Manually delete the Access Encrypted Files (Mac).dmg, AccessEncrytpedFiles.exe, and autorun.inf les from the root of the
device.
d Login to a computer running Dell Data Protection | Encryption with the same user account that originally encrypted the external
media. Older versions of Dell Data Protection | Encryption will also require both the same user and same computer that originally
encrypted the external media.
e Insert the EMS-encrypted external media.
f You are prompted to perform a recovery. Click Yes.
Dell Data Protection | Personal Edition Technical Advisories
Technical Advisories
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