Dell™ 2161DS-2/4161DS Remote Console Switch Remote Console Switch Software User’s Guide 2161DS-2/4161 Remote Console Switch w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes and Cautions Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ___________________ Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.
Contents 1 Product Overview About the Remote Console Switch Software . Features and Benefits . . . . . . . . . . . . . . . . 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Easy to Install and Configure . . . . . . . . . . Powerful Customization Capabilities . . . . . . Extensive Remote Console Switch Management Interoperability with Avocent Products . . . . . 2 . . . . . . . . . . . . 7 7 8 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . .
Setting Mouse Scaling . . . . . . . . . . . . . . . Minimizing Mouse Trailing . . . . . . . . . . . . . . Improving Mouse Performance . . . . . . . . . . . Reducing Mouse Cursor Flickering . . . . . . . . . . Viewing Multiple Servers Using the Scan Mode . . . Scanning Your Servers . . . . . . . . . . . . . . . Thumbnail View Status Indicators . . . . . . . . . . Navigating the Thumbnail Viewer . . . . . . . . . . Using Macros to Send Keystrokes to the Server . . . Creating New Macros . . . . . . . . . . . .
4 Managing Your Remote Console Switch The Management Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 . . . . . . . . . . . . . . . . . . . . 58 60 63 63 65 66 67 68 69 70 70 . . . . . . . . . . . . 70 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 71 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A Appendix A: Updating the Remote Console Switch Software B Appendix B: Keyboard and Mouse Shortcuts C Appendix C: Ports Used by Console Switch Software Index 6 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Product Overview About the Remote Console Switch Software The Dell™ Remote Console Switch Software is a cross-platform management application that allows you to view and control the Dell 2161DS-2/4161DS Remote Console Switch and all attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware platforms. The Remote Console Switch Software provides secure switchbased authentication, data transfers, and username/password storage.
www.dell.com | support.dell.com Extensive Remote Console Switch Management The Remote Console Switch Software allows you to add and manage multiple switches in one system. Once a new switch is installed, you can configure switch parameters, control and preempt user video sessions, and execute numerous control functions, such as rebooting and upgrading your switch.
2 Installation Getting Started Before installing your Dell™ Remote Console Switch Software, refer to the following lists to ensure that you have all the items that shipped with your software as well as all other items necessary for proper installation.
www.dell.com | support.dell.com System Hardware Configuration Requirements The following list contains the hardware configuration requirements for running the Remote Console Switch Software on the supported operating systems. Configurations with less than the recommended requirements are not supported.
To install on Linux: 1 Insert the Remote Console Switch Software CD-ROM into your CD-ROM drive. 2 If AutoMount is supported and enabled, proceed to step 3. -orIf your system does not support AutoMount: Mount the CD-ROM volume by executing the following command: mount -t iso9660 -ro mode=0555 Replace device with the name of the CD-ROM on your machine and mount point with the name of the desired mount point.
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3 Basic Operation Launching the Remote Console Switch Software To launch the Dell™ Remote Console Switch Software on all Microsoft® Windows® systems: Select Start - Programs - Dell Remote Console Switch Software. Remote Console Switch Software will launch. To launch the Remote Console Switch Software on Linux: From the application folder (/usr/lib/Dell_Remote_Console_Switch_Software by default), enter the following command: .
www.dell.com | support.dell.com When you select a Remote Console Switch, you can click the Manage Remote Console Switch task button in the Explorer to launch the MP. This component enables you to control each individual Remote Console Switch. For more information, see “Managing Your Remote Console Switch” on page 57. Viewing Your System in the Explorer The Explorer is divided into several panes: the View Selector tabs, the Group Selector pane, and the Unit Selector pane.
C Group Selector pane: Contains a tree view representing the groups that are available for the current View Selector tab. The selected group controls what is displayed in the Unit Selector pane when the Remote Console Switches, Sites or Folder tabs are selected. D Status bar: Displays the number of units shown in the Unit list. E Unit Selector pane: Contains the Search bar, Unit list, and Task buttons appropriate for the selected view or group.
www.dell.com | support.dell.com 4 Using the local port configuration, input all server names via the On-Screen Configuration and Activity Reporting interface (OSCAR®). NOTE: For 2161DS-2 and 4161DS Console Switches, names can be modified from the Servers category or the MP. For more information, see “Modifying a Server Name” on page 69. To set up the Remote Console Switch Software: (See the Installation section of this guide.) 1 Install the Remote Console Switch Software on each client workstation.
Before you can access a unit through the Remote Console Switch, you must add it to the Remote Console Switch Software database. Once a Remote Console Switch or Avocent Remote Console Switch is added, it appears in the Unit list. You may either manually add or discover a Remote Console Switch. To add a new Remote Console Switch with an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu. -orClick the New Remote Console Switch task button.
www.dell.com | support.dell.com Figure 3-3. 18 Locate Digital Dialog Box 7 The Remote Console Switch Software searches for the indicated unit as well as all the powered SIPs, Avocent AVRIQ’s, and server names you associated with it in OSCAR®, if any. If you want to search for unpowered SIPs or Avocent AVRIQs, you can access the Resync feature under the Servers category in the MP and click to enable the Include Offline SIPs check box.
Figure 3-4. 10 Configure Tiered Switches Dialog Box When you reach the final page of the Remote Console Switch Wizard, click Finish to exit and return to the main window. Your Remote Console Switch should now appear in the Unit Selector pane. To add a new Remote Console Switch that does not have an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu. -orClick the New Remote Console Switch task button. The New Remote Console Switch wizard appears.
www.dell.com | support.dell.com Figure 3-5. Product Type Dialog Box 3 Select a Vendor. For each vendor, the supported product names appear in the Product list. Select a product and click Next. 4 You are prompted to indicate if the Remote Console Switch has an assigned IP address. Click No and then click Next. 5 The Network Address window appears. Type the IP address, subnet mask, and gateway you wish to assign to the unit and click Next.
8 The Configure Tiered Switches dialog box appears if the Remote Console Switch Software detects an attached legacy switch. This dialog box contains a list of all SIP and Avocent AVRIQ EIDs retrieved from the Remote Console Switch and the tiered switches to which they are connected, if any. a The Existing Tiered Switches field contains a list of all the current switches defined in the database. You may add to, delete or modify the list.
www.dell.com | support.dell.com If no new Remote Console Switches were found (or if you clicked Stop), the Wizard will show the No New Remote Console Switches Found page and you will need to add the switch manually. For more information, see the previous procedure. 4 Click the Remote Console Switch(es) you wish to add and click the Add (>) button to move the selection to the Remote Console Switches to Add list. Figure 3-7.
Accessing Your Remote Console Switch When you click the Remote Console Switches tab, you will see a list of the switches currently defined in the local database. To access a Remote Console Switch, you must first log into it by typing a username and password. The default username is Admin (case sensitive) with no password.
www.dell.com | support.dell.com 3 A login prompt appears. Type your username and password. If this is the first time you have accessed the Remote Console Switch or you have not assigned a username and password, type the default username, Admin (case sensitive), with no password. 4 Click OK to access the Remote Console Switch. This launches the MP. For more information about the MP, see “Managing Your Remote Console Switch” on page 57. -orClick Cancel to exit without logging in.
Figure 3-9. Server View Tab Selected To access a server: 1 Click the Servers tab in the Explorer. 2 Select a server to access in the Unit Selector pane. 3 Click the Connect Video task button. -orRight-click on the server. A pop-up menu appears. Select Connect Video. -orDouble-click the server name. -orPress . The Viewer launches in a new window. To search for a server in the system: 1 Click the Servers tab and insert your cursor in the search text box. 2 Type the search information.
www.dell.com | support.dell.com To auto search by typing in the Unit list: 1 Click the Servers tab. 2 Type the first few characters of a server name. The highlight will move to the first server beginning with those characters. If you pause for a second or more between letters, the function will reset itself and you can begin to type the first few characters of the next server.
Viewer Menu bar Figure 3-11. Viewer Menu Bar A Thumbtack: Click to lock the menu bar in place. This prevents the menu bar from hiding once you have moved the mouse cursor away from the menu bar. B Menu Options: The menus provides access to functions available through the Viewer. C Toolbar Buttons: You may add up to 10 buttons to the tool bar. These buttons allow you to provide easy access to defined functions and keyboard macros.
www.dell.com | support.dell.com Adjusting the Viewer Tool bar You may add up to 10 buttons to the toolbar. These buttons allow you to provide easy access to defined function and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. To add buttons to the toolbar: 1 From the Tools menu, choose Session Options. The Session Options toolbar is displayed. 2 Click the Toolbar tab. 3 Click to select the items you want to add to the Viewer toolbar.
Expanding and Refreshing Your Viewer By default, there are three buttons that display on the Viewer toolbar that allow you to adjust the Viewer display. The first button allows you to set the Viewer to Single Cursor Mode. This allows you to use the mouse in the Viewer as if it was the mouse on the server. When the Viewer is set to Single Cursor mode the local cursor is not displayed. NOTE: Single Cursor mode operates on Windows platforms only.
www.dell.com | support.dell.com Adjusting the Viewer Resolution If Auto Scale is enabled, the Remote Console Switch Software automatically adjusts the display when the Viewer window size changes during a session. When you access a channel using sharing, the display is adjusted to match the input resolution selected by the primary user of that channel. This prevents the primary user's display from being affected. If the resolution changes any time during a session, the display is adjusted automatically.
The Color sub-menu allows you to set the color depths at which the digital image can be compressed. The 2161DS-2 and 4161DS Remote Console Switches support the Dambrackas Video Compression (DVC) algorithm, which enables the Remote Console Switch Software users to adjust the number of viewable colors in a remote session window. You may choose to display more colors for the best fidelity, or fewer colors to reduce the volume of data transferred on the network.
www.dell.com | support.dell.com E Contrast F Brightness G Noise Threshold H Priority Threshold I Automatic Video Adjustment J Refresh Image K Adjustment bar L Video Test Pattern M Help button N Performance Monitor O Close box Minimizing Remote Video Session Discoloration When establishing remote video sessions, pixel discolorations may occur due to network conditions. This condition occurs most often with a solid color background. This condition is minimized by using a black background.
Adjusting the Mouse The Viewer allows you to select between five different mouse cursor options, set up mouse scaling and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None. This will leave only one cursor on the screen, the remote cursor, and will simplify navigation. Figure 3-16.
www.dell.com | support.dell.com Minimizing Mouse Trailing During a remote video session, as the mouse moves on the screen, some pixels will remain discolored. This condition is referred to as mouse trailing, and is due to varying levels of network and other noise in different environments. To minimize mouse trailing, you may need to reduce the Noise Threshold in the Manual Video Adjust dialog box. To reduce the Noise Threshold: 1 Select Tools - Manual Video Adjust.
Intellipoint Drivers (Only for Windows based Operating Systems): 1 Select Start - Settings - Control Panel. 2 Double-click the Mouse icon. 3 Cycle through the tabs until the pointer speed slider is displayed. 4 Adjust the mouse speed to the exact midpoint of the slider bar. 5 Click the Advanced button. 6 Click the Acceleration check box to turn off acceleration. 7 Click OK. Use the Align Local Cursor/Mouse button in the Viewer to resynchronize the mouse.
www.dell.com | support.dell.com Scanning Your Servers Using the Thumbnail Viewer, you can set up a scan sequence of up to 16 servers to monitor your servers. The scan mode moves from one thumbnail image to the next, logging into a server and displaying an updated server image for a user-specified length of time (View Time Per Server), before logging out of that server and moving on to the next thumbnail image. You can also specify a scan delay between thumbnails (Time Between Servers).
Figure 3-18. Viewer - Scanning Servers To access the Scan mode: 1 Select the Servers, Sites or Folders tab. 2 Select two or more servers in the Unit Selector pane by pressing the key. -orPress the key. The Scan Mode task button appears. 3 Click the Scan Mode task button. The Thumbnail Viewer window appears. Thumbnail View Status Indicators The green LED indicates that a server is currently being scanned. The red X indicates that the last scan of the server was not successful.
www.dell.com | support.dell.com Navigating the Thumbnail Viewer When you highlight an individual thumbnail frame and select the Thumbnail menu, you can launch an interactive session to that server, add that server to the scan sequence or set the login credentials for that server. The Options menu allows you to access scanning preferences as well as pause the scan and set the thumbnail size for all servers. To launch a server Video session: 1 Select a server thumbnail.
Click the Macro menu in the Viewer and choose the name of the macro containing the keystrokes you wish to send to the server. Figure 3-19 shows the default macros that ship with the Remote Console Switch Software. If you do not see the name of the macro you wish, select Configure > Macros to access the Macros dialog box. Here you can create, modify, delete and copy macros. Figure 3-19. Viewer Macro Menu Expanded To change the default Macro group: 1 Select Macros - Configure - Macro Groups in the Viewer.
www.dell.com | support.dell.com Figure 3-20. 2 Click Create. The Create Macro dialog box appears. Figure 3-21. 40 Viewer Macros dialog box Create Macro dialog box 3 Type the name of the macro in the Macro Name field. 4 Select the keyboard layout from the Keyboard Type list. 5 Select the icon that will appear to denote the macro from the Macro Icon list. 6 Using the on-screen keyboard, type the keystrokes you wish to send in the Keystrokes field.
Grouping Macros The Macro Groups dialog box allows you to arrange macros into logical groups. Macro groups for Windows and Sun are already predefined. However, you can alter these groups or create an entirely new group. You can also rename and delete groups that have been previously created. To create a macro group: 1 Select Macros - Configure - Macro Groups from the Viewer. The Macro Groups dialog box appears. 2 Click Create. The Create Macro Group dialog box is displayed. Figure 3-22.
www.dell.com | support.dell.com Session Options General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke and the Background Refresh selection. The Keyboard Pass-through check box allows you to specify whether Keyboard Pass-through mode is enabled, or not. The Keyboard Pass-through option is not selected by default. Figure 3-23.
Preemption Preemption provides a means for users with sufficient privilege to take control of a server from another user with lesser or equal privilege. NOTE: No time period will be displayed in cases where the server being viewed is attached to an Avocent A1000R or Avocent A2000R. NOTE: All users sharing the connection that is being preempted will be warned, but only the primary user will be able to reject the preemption (if allowed).
www.dell.com | support.dell.com Preemption of a Local User/Remote Administrator by a Remote Administrator If an administrator attempts to access a server that is being accessed by the local user or by another remote administrator with equal privileges, the currently connected user can accept or reject the preemption request. A message appears asking the connected local user or remote administrator whether they want to accept the preemption request.
Exclusive Mode Exclusive Mode allows you to have exclusive control of a Video session. When in Exclusive Mode, no other user can share the session (except in Stealth mode). If other users are sharing the session when you select Exclusive Mode, you are warned that selecting Exclusive Mode will cause the other users to become disconnected from the session. NOTE: Only the Primary user can request an Exclusive session.
www.dell.com | support.dell.com Figure 3-24. 46 Server General Properties tab 3 Type the name of the server. Duplicate names are not allowed. 4 (Optional) Select the server type. If the selection is not in the drop-down list, type the name of the new server type in the text field. Once entered, the option becomes available in the drop-down list for future assignment. 5 Select the icon to display for the unit. 6 (Optional) Assign a server to a site, department or location.
Figure 3-25. 8 Server Network Properties Tab (Optional) Click the Information tab and type a description of the unit. You can enter any information in the following fields. a In the Description field, enter 0 to 128 characters. b In the Contact field, enter 0 to 128 characters. c In the Contact Phone Number field, enter 0 to 64 characters. d In the Comments field, enter 0 to 256 characters. e Server Information Properties Tab.
www.dell.com | support.dell.com 9 10 Click on the Connections tab to view the connections of the server. Connections properties are available only for servers and are read-only. The display indicates the physical connection path that is used to access this device and the connection type, such as video. When finished, click OK to save the new settings. -orClick Cancel to exit without saving the new settings.
Figure 3-26. Sites View Tab Selected Figure 3-27.
www.dell.com | support.dell.com Modifying Custom Field Names Custom field names allow you to change the Site, Department, and Location column heading names that appear in the Group and Unit Selector panes. This allows you to group Remote Console Switches and servers in ways that are meaningful to you. The Department field is a subset of Site. If you customize these field names, you should keep this hierarchy in mind. Figure 3-28.
To create a new site, department or location: 1 Select View - Properties from the Explorer menu. -orClick the Properties task button. The Properties dialog box appears. 2 Click the General tab and select the drop-down list for Site, Department or Location. If a name is not in the drop-down list, type the name you want in the text field. The name can be from 1 to 32 characters long. Names are not case sensitive and can consist of any combination of characters entered from the keyboard.
www.dell.com | support.dell.com Figure 3-30. Assign To Dialog Box 3 Select the site, location, or folder category from the drop-down list. 4 Select the target from the list of available targets to which the unit can be assigned within the chosen category. This could be empty if no site, location or folder has been defined in the local database. 5 Click OK to save the assignment. -orClick Cancel to exit without saving changes.
To delete a Remote Console Switch or server: 1 Select the unit(s) you wish to delete from the Unit Selector pane. 2 Select Edit - Delete. -orPress the key on your keyboard. A dialog box appears confirming the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box. Click to enable/disable the check box as desired. 3 Click Yes to confirm the deletion.
www.dell.com | support.dell.com Customizing the Explorer Window The Explorer window can be resized at any time. Each time you launch the application, the Explorer window opens to its default size and location. You can manually resize the window while the application is running, but the information is not saved. The next time Explorer is started, it will come up in its default size and location. A split-pane divider that runs from top to bottom separates the Group Selector pane and the Unit Selector pane.
Managing Your Local Databases Each client workstation running the Remote Console Switch Software contains a local database that records the information that you enter about your units. If you have multiple client workstations, you may wish to configure one station and then save a copy of this database and load it into the other stations to avoid having to reconfigure each station. You might also wish to export the database for use in another application.
www.dell.com | support.dell.com Exporting a Database This function allows you to export fields from the local database to an ASCII Comma Separated Value file (CSV) or Tab Separated Value file (TSV). The following database fields will be exported.
4 Managing Your Remote Console Switch The Management Panel Once you have installed a new Remote Console Switch, you have the ability to view and configure unit parameters, determine who has access and control rights, view and control currently active video sessions and execute a variety of control functions such as rebooting and upgrading your Remote Console Switch. This is accomplished through the Management Panel (MP). The MP has three tabs: Settings, Status, and Tools.
www.dell.com | support.dell.com Figure 4-1. Management Panel Dialog Box Viewing and Configuring Remote Console Switch Parameters The Settings tab allows you to display an expandable list of categories covering a wide range of parameters for your Remote Console Switch. When a category is selected from the list, the parameters associated with the category will first be read from the unit, the database or both.
The Encryption Levels option allows you to specify the type of encryption to be used for video, keyboard, and mouse sessions. You can select multiple methods when a new client connection is requested. The Remote Console Switch negotiates for the highest enabled encryption method. The Connection Sharing options indicate which sharing options are enabled. Enable Share Mode, Automatic Sharing, Exclusive Connections, and Stealth Connections all appear checked when the particular option is enabled.
www.dell.com | support.dell.com Setting Up User Accounts When you select the Users category for the first time, the MP will retrieve and display a list of usernames and current access levels from the Remote Console Switch. You can add, modify or delete users in this listing. You can assign three access levels: User, Administrator, and Remote Console Switch Administrator. The User access level allows you to assign individual server access rights to a user.
Figure 4-3. Users Dialog Box To add or modify a user: 1 Click the Users category in the left column of the MP. 2 Click the Add button on the right side of the window to add a new user. The Add User dialog box appears. -orSelect a user and click the Modify button to modify a current user. The Modify User dialog box appears. Figure 4-4. Add User Dialog Box 3 Type the username and password you wish to assign to the user and then verify the password by typing it in the Verify Password field.
www.dell.com | support.dell.com a Figure 4-5. 5 Click the Access Rights button to select individual servers for that user. The User Access Rights dialog box appears. User Access Rights Dialog Box b Select a server in the left column for which this user should have access rights. Click Add. c Select a server in the right column from which you wish to remove the user’s access rights. Click the Remove button.
Locking and Unlocking User Accounts If a user enters an invalid password five consecutive times, the Security Lock-Out feature will temporarily disable that account. If a user attempts to log in again, the software client application displays an appropriate error message. NOTE: All accounts (user, administrator, and remote console switch administrator) are subject to this lock-out policy. A remote console switch administrator can specify the number of hours (1 to 99) that accounts will remain locked.
www.dell.com | support.dell.com The Language button displays the Language dialog, in which you can set language and keyboard parameters for all the Sun/USB SIPs of the whole appliance. NOTE: The Clear Offline button is not displayed when managing Avocent A1000R and A2000R Remote Console Switches. NOTE: It is not possible to clear Offline SIPs or Avocent AVRIQs that are attached to a tiered analog Console Switch.
Enabling and Configuring SNMP SNMP is a protocol used to communicate management information between network management applications and Remote Console Switches. Other SNMP managers can communicate with your Remote Console Switch by accessing MIB-II and the public portion of the enterprise MIB. When you select the SNMP category for the first time, the MP will retrieve the SNMP parameters from the unit. In this dialog box, you can enter system information and community strings.
www.dell.com | support.dell.com 3 Type the system’s fully qualified domain name in the Name field, as well as a node contact person in the System section. 4 Type the Read, Write, and Trap community names. These specify the community strings that must be used in SNMP actions. The Read and Write strings only apply to SNMP over UDP port 161 and act as passwords that protect access to the Remote Console Switch. The values can be up to 64 characters in length.
Figure 4-8. Traps Dialog Box Viewing and Resynchronizing Server Connections When you select the Servers category for the first time, the MP will retrieve the servers that exist in the Remote Console Switch Software database as well as information on how the servers are connected to the selected Remote Console Switch. The Connection column displays the current server connection. This can be to either a SIP or a tiered switch. If connected to a SIP, the SIP’s EID will display in the Connection column.
www.dell.com | support.dell.com Figure 4-9. Servers Dialog Box Resynchronizing the Server Listing You may wish to periodically resynchronize the database on your client workstation with the database stored in the Remote Console Switch. Do this if the local user has changed server names or if SIPs have been added or moved. NOTE: This procedure only re-synchronizes your own client workstation.
3 If no changes were detected in the appliance, a completion dialog box appears with this information. -orIf server changes were detected, then the Detected Changes dialog box will be displayed. Click Next to update the database. 4 If a cascade switch was detected, the Enter Tiered Switch Information dialog box appears. Select the type of switch connected to the appliance from the drop-down list. If the type you are looking for is not available, you can add it by clicking the Add button.
www.dell.com | support.dell.com Viewing and Configuring Tiered Switch Connections The Tiered Switches category lets you view the tiered switches in your system, the SIP EID numbers as well as the type of switch it is. To configure a cascade switch connection: 1 Select the Tiered Switches category in the left hand column in the MP. 2 Click the Switch drop-down list next to the SIP EID you want to configure and select the switch type you want to assign.
Figure 4-11. Firmware Version Dialog Box Hardware Subcategory The Hardware sub-category displays the version information for the Remote Console Switch. NOTE: To ensure that the full functionality of the Remote Console Software is available to you, please ensure that your Boot version is 4.0.0.0 or higher. SIPs Subcategory The SIPs sub-category allows you to view version information and upgrade all of the SIPs in the system.
www.dell.com | support.dell.com Figure 4-12. SIPs Dialog Box 2161DS-2 Console Switch NOTE: The Vendor field, and Reset SIP button are not displayed when managing Avocent A1000R and A2000R Remote Console Switches. Resetting a SIP On occasions when a tiered switch is not recognized by the Remote Console Switch, it may be necessary to reset the SIP which connects the tiered switch to the Remote Console Switch. This can be done using the Reset SIP button in the SIPs subcategory.
To reset a SIP: 1 Select the SIPs subcategory from the Versions category in the left hand column in the MP. 2 Select the SIP you want to reset from the ID list. 3 Click Reset. A message appears warning you that this function is reserved for tiered switches and that resetting the SIP may result in the need to reboot the server. 4 Click Yes to continue. -orClick No to return to the SIPs subcategory. Upgrading Firmware You can upgrade the firmware for either the Remote Console Switch or the SIPs.
www.dell.com | support.dell.com d The Firmware Upgrade dialog box appears. Select TFTP Server as the source, and type the Trivial File Transfer Protocol (TFTP) server IP address where the firmware is located as well as the filename and directory location. or Click File System and browse to the location on your file system where the FLASH file is located. Click Open. Figure 4-13. Upgrade Firmware Dialog Box- TFTP Server Figure 4-14.
To simultaneously upgrade multiple SIPs: 1 Click the Tools tab in the MP. The Tools dialog box appears. 2 Click the Upgrade SIP Firmware button. The Upgrade SIP Firmware dialog box appears. 3 Click the check box in front of each type (PS/2,USB, Serial, or Sun) of SIP you wish to upgrade. 4 Click Upgrade. The Upgrade button dims. The Status column will display either In Progress or Succeeded, depending on the status of each SIP upgrade.
www.dell.com | support.dell.com Figure 4-15. User Status Dialog Box To disconnect a user session: 1 Click the Status tab in the MP. The User Status dialog box appears. 2 Click one or more users that you wish to disconnect. 3 Click the Disconnect Session button. A message appears prompting you to confirm the disconnect command. 4 Click Yes to disconnect the user. -orClick No to exit without completing the disconnect command. NOTE: The appropriate level of access is required to disconnect a user.
Managing Remote Console Switch Configuration Files Configuration files contain all of the settings for a Remote Console Switch. This includes network settings, SIP configurations, SNMP settings and attached servers. You may save your configuration file and, should you ever need to replace your Remote Console Switch, you can restore the configuration file to the new switch and avoid manually configuring it. NOTE: User account information is stored in the user database, not in the configuration file.
www.dell.com | support.dell.com Managing User Databases User database files contain all user accounts assigned in a Remote Console Switch. You can save your user account database file and use it to configure users on multiple Remote Console Switches by writing the user account file to the new switch. NOTE: The user account file is encrypted and you will be prompted to create a password when you save the file. You will need to re-type this password when you write the file to a new unit.
Changing Remote Console Switch Properties You can alter individual Remote Console Switch properties whether you are logged into the switch or not. The Properties dialog box contains several tabs: General, Network, and Information. The General tab allows you not only to change the name and display icon for a Remote Console Switch but also to assign the switch to a site, location or folder. The Network tab allows you to change the IP address for that switch such as if you were to reconfigure your network.
www.dell.com | support.dell.com 7 Click the Network tab and type in the address of the Remote Console Switch. This field can contain an IP dot notation or a domain name. Duplicate addresses are not allowed and the field cannot be left blank. You can enter up to 128 characters. 8 (Optional) Click the Information tab and type the description of the unit. You can enter any information in the following fields. 9 a In the Description field, enter 0 to 128 characters.
Figure 4-17. Options Dialog Box - DirectDraw To disable DirectDraw: 1 Select Tools - Options. The Options dialog box appears. 2 Click to disable the DirectDraw check box. 3 Click OK. NOTE: The DirectDraw check box will only appear for Windows based Operating Systems.
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A Appendix A: Updating the Remote Console Switch Software For optimal operation of your system, ensure that you have the latest version of the Remote Console Switch Software available from Dell™ support website at support.dell.com. To update the Remote Console Switch Software: 1 Download the update file from the Dell support website - support.dell.com. 2 Double-click on the installer. The installer will check to see if a previous version of the Remote Console Switch Software resides on your system.
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B Appendix B: Keyboard and Mouse Shortcuts Table B-1. Divider Pane Keyboard and Mouse Shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element that had focus. F8 Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has the focus. Right or Down Arrow Moves the divider right if the divider has the focus. Home Gives the right pane of the split-screen all of the area (left pane disappears) if the divider has the focus.
www.dell.com | support.dell.com Table B-3. Keyboard and Mouse Operations for the Unit List Operation Description Enter or Return Launches the default action for the selected unit. Up Arrow Deselects current selection and moves selection up one row. Down Arrow Deselects current selection and moves selection down one row. Page Up Deselects current selection and scrolls up one page then selects the first item on the page.
C Appendix C: Ports Used by Console Switch Software Table C-1 lists the port numbers that the software uses to communicate with the Remote Console Switches. This information can be used to configure firewalls to let the Remote Console Switch Software operate in the networks.
www.dell.com | support.dell.
Index Numerics E M 2161DS Console Switch Log into, 23 EID, 18, 21, 63, 67 Macro Group, 39 Electronic ID. See EID.
Index O S On-Screen Configuration and Activity Reporting. See OSCAR.
