Dell Server Management Pack Suite Version 5.0.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Overview.......................................................................................................................................5 Monitoring Features Supported By Dell Server Management Pack Suite...............................................................5 Supported Dell Devices.........................................................................
Access Privileges...................................................................................................................................................25 Restarting The Dell Device Helper...................................................................................................................26 3 Troubleshooting.........................................................................................................................
1 Overview This guide provides information on software prerequisites and requirements to install and uninstall Dell Server Management Pack Suite version 5.0.1 with Microsoft System Center Operations Manager 2007 R2, System Center 2012 Operations Manager, and System Center Essentials 2010. The integration of the Dell Server Management Pack Suite version 5.0.
Feature Server Out-of-band Monitoring Description Out-of-band monitoring and inventory of PowerEdge servers. Required Management Packs • Dell Windows Server Overrides (Informational Alerts On) • • • • • Dell Base Hardware Library Dell Server Model Dell Server Operations Library Dell Server View Dell Common Operations Library Dell Server (Out-Of-Band) Dell Server (Out-Of-Band) Detailed Monitoring On Overrides • • DRAC Monitoring Monitoring and inventory of your DRAC devices.
Table 2.
Software Purpose OpenManage Server Administrator (Server Administrator) Dell OpenManage Power Center Install Dell OpenManage Power Center on the management server. For more information, see Dell OpenManage Power Center Installation Guide at support.dell.com/manuals. BMC Management Utility To run the Remote Power Control tasks or the LED Identification Control tasks on Dell-managed systems. Dell License Manager To deploy licenses and collect reports from the management server.
Software Purpose discovery of your systems. For more information, see Installing the Out-Of-Band Monitoring Template. Dell Connections License Manager (required) Install and configure the licensing server. For more information, see Dell Connections License Manager Installation Guide at support.dell.com/manuals. Dell License Manager Console Launch To deploy iDRAC 7 licenses and collect reports from the management server.
Secure option in Run As Account configuration, so that you can selectively distribute the configuration to specific management servers. NOTE: Add the Server Management Action account to the OpsMgr administrator group. 2. Associate the just created Run As accounts with the profiles Dell CMC Login Account and/or Dell DRAC/MC Login Account and select the appropriate class, group, or object on which you can configure the profile. 3.
Managed System Requirements Supported Operating Systems For the list of supported operating systems for the management server for OpsMgr 2007, see technet.microsoft.com/hiin/library/bb309428(en-us).aspx, and for OpsMgr 2012, see technet.microsoft.com/en-us/library/hh205990.aspx. Server In-Band Monitoring Requirements To enable Server (In-band) Monitoring, install Server Administrator version 6.2 to version 7.0 (including the Server Administrator Storage Management Service).
DRAC Monitoring Requirements Using Server In-Band Feature The requirements for iDRAC 7 are: • 12 Install Server Administrator (including the Server Administrator Storage Management Service) to enable inband troubleshooting tasks.
Installing, Uninstalling, And Upgrading Dell Server Management Pack Suite 2 Installing The Dell Server Management Pack Suite To install and enable the various Monitoring features supported by Dell Server Management Pack Suite: 1. Run the Dell Server Management Pack Suite installer to extract the management packs. For more information, see Installing The Dell Server Management Pack Suite Using The Installer. 2. Enable the supported Monitoring features using the Feature Monitoring Dashboard.
NOTE: For the Server (Out-of-band) Monitoring feature functions optimally make sure that the Active Directory Domain Administrator is configured correctly. 9. The Ready to Install the Program screen is displayed. Click Install. The Installing Dell Server Management Pack Suite progress screen is displayed. 10. Click Finish on the Install Shield Wizard Completed screen. During the installation, the installer creates the Dell Connections License Manager domain groups in the Windows Server Active Directory.
4. Provide your Active Directory Domain Administrator’s Username and Password for the Dell Device Helper COM+ application and click Next. The Ready to Modify the Program screen is displayed. 5. Click Install. The Installation Completed Successfully screen is displayed. 6. Click Finish. After running the Modify option in the installer, if you observe any Dell Server Discovery or Health monitoring related alerts, restart the Dell Device Helper.
On the Feature Management Dashboard pane you can view the list of features installed, the version currently in use, the version you can upgrade to, the level of monitoring, total licenses, and licenses in use. 4. Select the Monitoring feature you want to install. For more information, see Monitoring Features Supported By Dell Server Management Pack Suite. 5. Under the Tasks pane, expand Dell Monitoring Feature Tasks.
Feature Management Tasks The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed below appear only after you have imported a particular Monitoring feature. NOTE: In the OpsMgr even log, ignore the error logs that state that the management packs being imported are already imported and cannot be re-imported. These errors occur when Feature Management Dashboard reimports all the dependent MPs that were already imported in OpsMgr while importing a Monitoring Feature.
Tasks Description (Out-of-band) Detailed Feature to Server (Out-of-band) Scalable Feature. Set to Server (Out-of-band) Detailed Feature If the Scalable edition of Server (Out-of-band) Monitoring Feature is running on the system, the Feature Management Dashboard switches from Server (Out-of-band) Scalable Feature to Server (Out-of-band) Detailed Feature. Remove Server (Out-of-band) Feature Removes the Server (Out-of-band) Monitoring feature.
Tasks Description Upgrade DRAC Monitoring Feature If upgrading from previous versions of Dell Server Management Pack Suite, the DRAC Monitoring feature of the current version Dell Server Management Pack is imported. Remove DRAC Monitoring Feature Removes the DRAC Monitoring feature. Chassis Monitoring Import Chassis Monitoring Feature If the Monitoring feature is not installed, then the Chassis Monitoring feature is imported.
CAUTION: If there are any dependencies or associations that have to be overridden, which result in data loss, the task will fail with the appropriate message. To proceed with the task, click Override and set the AutoResolve Warnings/Errors override to True. For more information, see Override Task Parameters. 9. After the task is complete, click Close. Feature Upgrade Matrix Table 10.
Upgrading From Dell Server Management Pack Suite Version 4.1 Using Dell Feature Management Dashboard NOTE: Overrides targeted to a specific object are not carry forwarded while upgrading to Dell Server Management Pack Suite version 5.0.1, even if the override MPs are carried over. It is recommended to use the Dell Feature Management Dashboard to upgrade the monitoring features. To upgrade the monitoring features using the Dell Feature Management Dashboard: 1. Launch the OpsMgr console and click Monitoring.
NOTE: Make sure that you delete the Dell Server Management Pack Suite version 3.x (Dell.Connections.001.mp) prior to importing any of the Management Packs that are part of the Dell Server Management Pack Suite version 5.0.1. Upgrading to OpsMgr 2012 NOTE: Close or resolve all the Chassis and DRAC alerts before upgrading to OpsMgr 2012.
The Introduction screen is displayed. 4. Click Next. The General Properties screen is displayed. 5. Click Next. The Add Run As accounts screen is displayed. 6. Click Add. The Add a Run As Account screen is displayed. 7. Select the community string Run As Account you use to discover devices from the Run As account drop-down list. NOTE: Create a Community String Run As Account if none is present. For more information, see Creating Run As Account for SNMP Monitoring.
7. Click OK. 8. On the Add Run As account screen, click OK. 9. Repeat step 2 to step 8 for each type of class you want to manage. 10. Click Save. 11. After the wizard is complete, click Close. Configuring Dell Connections License Manager URL Perform this task before importing the Server (Out-of-band) Monitoring feature, as Dell Servers are discovered only after the Dell Connections License Server is configured.
Uninstalling The Dell Server Management Pack Suite Removing Monitoring Features Using Dell Feature Management Dashboard It is recommended to use the Dell Feature Management Dashboard to remove the management packs. Before removing any of the Monitoring features, close or resolve all open alerts.
you can perform. For more information on security considerations, see the Microsoft System Center Operations Manager 2007 R2, Microsoft System Center 2012 Operation Manager, or Microsoft System Center Essentials 2010 Online Help at support.dell.com/manuals. Restarting The Dell Device Helper 1. Click Start → All Programs → Administrative Tools → Component Services. 2. Expand Component Services → Computers → My Computer → COM+ Applications. The Component Services screen is displayed. 3.
Troubleshooting 3 The following chapter provides information for troubleshooting installation related errors. Importing The Dell Feature Monitoring Management Pack If the installer fails to import the Feature Monitoring Management Pack (MP): 1. Launch the OpsMgr console. 2. From the navigation pane, click Administration. 3. Expand Administration, right-click Management Packs, and select Import Management Packs. 4. On the Select Management Packs screen, click Add → Add from disk. 5.
Table 11. Feature Management Alerts Alert Text Alert State Cause Resolution Dell FMP: Dell Device Critical Helper Utility is either not present or incompatible with Dell Server (out-ofband) Management Pack The Dell Device Helper Utility version 5.0.1 was not found or the Dell Device Helper Utility is corrupted. A version higher than 5.0.1 of Dell Device Helper Utility was found. A version lower than 5.0.1 of Dell Device Helper Utility was found. Run the Dell Server Management Pack Suite version 5.0.
Alert Text Alert State Cause Resolution the Dell Connections License Server. Feature Management Host Server's Health Service Goes Down In a distributed setup (including distributed resource pool in OpsMgr 2012), Dell Feature Monitoring MP identifies one management server amongst the list of management servers to host all feature management activities such as discoveries, alerts, and tasks. If the selected management server has stopped functioning the executed Feature Management tasks will fail.
Chassis And DRAC Overrides Not Getting Transferred After Upgrading To OpsMgr 2012 If the Chassis and DRAC overrides are not getting transferred after upgrading to OpsMgr 2012 from OpsMgr 2007 R2 , first run the Chassis upgrade task from the Feature Management Dashboard which will transfer the Chassis overrides, then run the DRAC upgrade task from Feature Management Dashboard which will transfer the DRAC overrides.
Contacting Dell 4 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Select your support category. 3.
