Dell Server Management Pack Suite Version 5.0.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.
Contents 1 Introduction..................................................................................................................................6 What Is New In Dell Server Management Pack Suite............................................................................................. 6 Key Features Of Dell Server Management Pack Suite.............................................................................................7 About Dell Server Management Pack Suite..............................
Storage Management...................................................................................................................................... 31 DRAC, CMC, Or DRAC/MC................................................................................................................................31 Dell Servers...................................................................................................................................................... 32 Performance Collection Rules..........
6 Reports........................................................................................................................................48 Accessing Reports..................................................................................................................................................48 Generating OpenManage Windows Event Log Report...........................................................................................48 Generating BIOS Configuration Report......................
1 Introduction This document describes the activities that you can perform with Dell Server Management Pack Suite version 5.0.1 for the Microsoft System Center Operations Manager 2007 R2, Microsoft System Center 2012 Operations Manager, and System Center Essentials 2010. This environment allows you to manage, monitor, and also ensure that the Dell devices are available.
New Feature Functionality Dell OpenManage Power Center Launches Dell OpenManage Power Center console using OpsMgr. Dell License Manager Launches Dell License Manager console. Alert retention Retain alerts while upgrading to the latest version of OpsMgr. Feature Monitoring Allows to import, upgrade, and remove all the Management Packs and their dependencies that are required by a particular Monitoring Feature.
Feature Functionality • Correlation of physical and teamed network interfaces for Server Administrator versions 6.2.0.1 - 7.0 in the Dell Modular Systems and Dell Monolithic Systems Diagram Views. In-band Discovery and Monitoring - Dell Systems Supports in-band discovery and monitoring of Dell PowerEdge and PowerVault monolithic and modular systems running the supported Windows operating system.
Feature Functionality Out-of-band Discovery and Monitoring of Servers Supports: • • Out-of-band discovery and monitoring of 12th Generation of Dell PowerEdge systems. SNMP Traps for out-of-band systems. About Dell Server Management Pack Suite The following table lists this version's management packs and utilities, and their dependencies with each other: Table 3.
Management Pack or Utility Description Dependency Chassis Blade Correlation Utility Management Pack for correlating Dell Modular systems with CMC and DRAC/MC slots. This utility is supported only on OpsMgr 2007 R2 and OpsMgr 2012 only.
Comparison Of Scalable Edition And Detailed Edition Features The following table helps you understand the environment in which you can use Scalable Edition and Detailed Edition of Dell Windows Server and Dell Server (Out-Of-Band) management pack. Table 4. Scalable Management Pack Versus Detailed Management Pack Functionality Scalable Edition Detailed Edition Component Hierarchy Scalable MP displays details up to the component groups and the presence of iDRAC.
Overview Of Dell Server Management Pack Functionality The Dell Server Management Pack Suite for OpsMgr enables you to: 1. Discover and group Dell servers, Dell Remote Access Controllers (DRAC), Dell Chassis Management Controllers (CMC), and integrated DRAC (iDRAC). For more information, see Discovery and Grouping. 2. Monitor the discovered Dell systems and network devices. For more information, see Monitoring. 3. Perform various tasks on the discovered Dell systems and network devices.
3 Discovery And Grouping The Dell Server Management Pack Suite version 5.0.1 suite enables you to discover and group Dell Servers, Dell Remote Access Controllers (DRAC), Dell Chassis Management Controllers (CMC), and integrated DRAC (iDRAC). The following table lists the details of the hardware discovery and grouping by the Dell Server Management Pack Suite. Table 5.
For more information, see the OpsMgr documentation at technet.microsoft.com. Discovering A Dell System Using the Server (Out-Of-Band) Monitoring Feature NOTE: Before discovering a Dell system using the Server (Out-of-Band) monitoring feature, the Dell Connections License Server URL has to be configured and setup. For more information, see the Configuring Dell Connections License Manager URL. To discover a Dell system using the Dell Server (Out-of-band) Monitoring feature: 1.
OpsMgr, the Dell systems appear in Monitoring → WS-Management and SMASH Monitoring → SMASH Device State screen. Creating A Simple Authentication Run As Account 1. Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group. 2. On the OpsMgr console, click Administration. 3. Right-click Accounts, and then click Create Run As Account. The Create Run As Account Wizard screen is displayed. 4. Click Next. 5. From the Run As Account type drop-down menu, select Simple Authentication. 6.
Discoveries By Dell Server Management Pack Suite The following tables lists the Dell servers, CMC, DRAC, and its components discovered by the Dell Server Management Pack Suite. Discoveries By The Dell Server (In-Band) Monitoring Feature Table 6. Dell Server (In-Band) Monitoring Feature Discoveries Discovery Description Dell Server Detailed BIOS Discovery Discovers BIOS objects for each Dell system (Detailed edition only).
Discovery Object Description Dell Device Helper Discovery Discovers the DellDeviceHelper.dll as an object. Discoveries By The DRAC Monitoring Feature Table 8. DRAC Monitoring Feature Discoveries Discovery Object Description Dell Integrated Remote Access Modular Group Discovery Discovers and populates the iDRAC (Modular) group. Dell Remote Access Group Discovery Discovers the Dell Remote Access Group and populates iDRAC.
Discoveries By The Dell Common Operations Library Management Pack Table 11. Dell Common Operations Library Management Pack Discoveries Discovery Object Description Dell Registry Discovery Sets the principal name of the Management Server in the registry. Dell License Configuration Discovery Configures the Dell Connections License Manager web server url. Dell Feature Management Host Discovery Picks the host server to run the Feature Management Dashboard among the set of Management Servers.
Monitoring 4 This version of Dell Server Management Pack Suite enables you to monitor the discovered Dell systems and network devices. The Severity Level Indicators help you to monitor the health of your Dell devices on the network. NOTE: To receive alerts on systems running OpsMgr 2012 see the "Configuring OpsMgr 2012 to Enable Monitoring Traps and Trap Based Unit Monitors" section of the Dell Server Management Pack Suite Version 5.0.
Views Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell folder on the OpsMgr console: • Alerts View • Diagram View • State View • Performance and Power Monitoring Views Alerts View This view is available for managing hardware and storage events from Dell systems, Dell chassis, network interfaces, and DRAC devices.
Diagram Views The Diagram Views offers a hierarchical and graphical representation of all Dell systems, Dell chassis devices, and DRAC devices that the Server Management Pack Suite manages. Icons for the various components modeled by the Server Management Pack Suite is displayed in the Diagram view. Viewing Diagrams On The OpsMgr Console To view the diagrams on the OpsMgr console: 1. Launch the OpsMgr console and click Monitoring → Dell → Diagram Views. 2.
Modular Systems Diagram The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram. Monolithic Servers Diagram The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
5. Select the View all targets option and type Dell in the Look for: field. 6. Select Teamed Network Interface instance (Basic) and Teamed Network Interface instance (Enriched) options and click OK. 7. Right-click Dell Windows Server Physical and Teamed Relationship Discovery Rule → Overrides → Override the Object Discovery → For all objects of class: Teamed Network Interface instance (Enriched). The Override Properties page appears. 8.
Remote Access Controllers Group The Remote Access Controllers Group diagram view offers a graphical representation of all DRAC 5, iDRAC 6, and iDRAC 7 (modular and monolithic) devices. Select a component in the diagram to view its details in the Detail View pane. State Views This view is available for managing Dell systems, Dell CMC and DRAC/MC, and Dell Remote Access devices. In the OpsMgr console, click Dell → State Views, the status of each Dell device managed by OpsMgr on your network is displayed.
NOTE: Teamed and Physical network interface instances are disabled by default and will appear only when detailed edition of the Server Monitoring In-band feature is installed and is present. NOTE: Dell Performance View is available only through the Server Out-of-band Monitoring feature. All performance metrics rules are disabled by default for Server Out-of-band Monitoring feature. 3. Select the counters from the individual performance views and select the time range for which the values are required.
Groups Unit Monitor Power Supplies Dell Server Power Supplies Status Event and Periodic Power Supplies Unit Instance Detailed Power Supply Event and Periodic Dell Server Processors Status Event and Periodic Processors Processor Unit Instance Detailed Processor Event and Periodic Dell Server Battery Status Event and Periodic Dell Server Current Status Event and Periodic Dell Server Fans Status Event and Periodic Dell Server Intrusion Sensor Status Event and Periodic Dell Server Temperature
Groups Unit Monitor Storage Controller Virtual Disk Group Event and Periodic Storage Controller Virtual Disk Instance Event and Periodic Controller Virtual Disk Event Monitor Event Controller Virtual Disk Unit Monitor Periodic Storage Enclosure Physical Disk Group Event and Periodic Storage Enclosure Sensors Enclosure Fan Event Unit Monitor Event Enclosure Fan Unit Monitor Periodic Enclosure Temperature Event Monitor Event Enclosure Temperature Unit Monitor Periodic Network Interfaces Gr
Dell Unit Monitors For Server (Out-of-Band) Monitoring Feature Monitors to assess various conditions that can occur in Server (Out-of-band) monitored objects. Table 14.
Groups Unit Monitor Dell Server Memory Group Dell Server Memory Group Periodic Dell Server Power Supply Dell Server Power Supply Unit Periodic Dell Server Power Supply Group Dell Server Power Supply Group Periodic Dell Server Processor Dell Server CPU Periodic Dell Server Processor Group Dell Server Processor Group Periodic Dell Storage Controller Dell Server Storage Controller Periodic Dell Server Controller Battery Dell Server Controller Battery Unit Periodic Dell Server Connector Enclosur
Groups Unit Monitor Dell Server Temperature Sensor Group Health Periodic Dell Voltage Sensor Dell Server Voltage Sensor Health Periodic Dell Voltage Sensor Group Dell Server Sensors Voltage Group Periodic Dell Unit Monitors For Chassis Monitoring Feature Monitors to assess various conditions that can occur in Chassis monitored objects. Table 15.
Groups Unit Monitor NOTE: For iDRAC 7 modular and iDRAC 7 monolithic devices, the Dell RAC periodic-based and Dell RAC triggeredbased unit monitors are disabled. Customizing Unit Monitors You can customize the following parameters of the Dell Server Management Pack Suite unit monitors by using overrides: • Enabled — Allows you to enable or disable Monitors. You can choose the Override Setting to be True or False to enable or disable monitors.
Each of these rules are processed based on the following criteria: • Source Name = "DRAC/CMC/DRAC/MC name or ip" • OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event • Severity = Severity of the actual event • Data Provider = SNMP trap Dell Servers All informational, warning, and critical SNMP traps for Dell Servers discovered using Server (Out-of-band) Monitoring feature, have a corresponding SNMP trap rule.
5. Select Override and provide Override value as True. 6. Click Apply. Alternatively, when the Detailed edition of Server Management Feature is imported, these disabled Performance (excluding Network Performance) collection rules are enabled by default. NOTE: Network Statistics are defined in Detailed edition of Server Monitoring Feature only and are disabled by default. Enable network statistics by following the above steps.
5 Tasks Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component in any of the Dell diagram views, the relevant tasks appear in the Tasks pane. NOTE: In System Center Operations Manager 2007 or System Center Essentials 2010 the Tasks pane is referred to as Actions pane. You can run all the tasks from the Diagram Views, State Views, or Alert Views.
Dell Task Description Launch Dell OpenManage Power Center Launches the Dell OpenManage Power Center console on the Management Server. Launch Dell License Manager On X32 bit Management Server Launches the Dell License manager on management systems running 32-bit operating system. Launch Dell License Manager On X64 bit Management Server Launches the Dell License manager on management systems running 64-bit operating system.
Dell Task Description Launch Dell License Manager Launches the Dell License manager on management system. Launch Remote Desktop Launches remote desktop for the selected system. NOTE: This feature is available only on systems with iDRAC 7. Launch Dell OpenManage Server Administrator Launches the Dell OpenManage Server Administrator. NOTE: This feature is available only on systems with iDRAC 7. Dell Chassis Tasks Launch Dell CMC Console Launches the CMC console.
Tasks Description NOTE: The Configure License Server and Launch Connections License Manger are common tasks for all the Monitoring features on Feature Management Dashboard. Set Server (Out-of-band) Monitoring as Preferred Monitoring Method If the Dell servers in the setup are monitored through both the Server (In-band) Monitoring feature and Server (Out-of-band) Monitoring feature, this task enables the Server (Out-of-band) Monitoring feature as the monitoring method for your Dell server.
Tasks Description Management Dashboard switches from Server (Inband) Detailed Feature to Server (In-band) Scalable Feature. Set to Server (In-band) Detailed Feature If the Scalable edition of Server (In-band) Monitoring Feature is running on the system, the Feature Management Dashboard switches from Server (Inband) Scalable Feature to Server (In-band) Detailed Feature. Set Informational Alerts On (Server In-band) Information Alerts are turned on when the Server (Inband) Scalable Monitoring is in use.
Dell Modular and Monolithic Systems Tasks (In-band) Clear ESM Logs The Server Administrator Embedded Server Management (ESM) log, also referred to as the hardware log, maintains a list of all system events generated by the hardware, such as error-correcting code (ECC), system reset and boot, and probe threshold changes. You can refer to this log when hardware errors appear or when the system is not functioning properly. To run the Clear ESM Logs task: 1.
Check Power Status You can check the power status and allow power control tasks through the IPMI shell. NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU was not installed in the default path, create a new task. For more information, see Creating Advanced Power Control And LED Identification Tasks. To check the power status of a system: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2.
Power On You can use this task to power on the server. This option is available even if the system power is off. NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU was not installed in the default path, create a new task. For more information, see Creating Advanced Power Control And LED Identification Tasks. To power on a system: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2.
Get Warranty Information You can use this task to see the warranty status of the selected system. To get warranty information: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Windows Server Tasks → Get Warranty Information .
Dell Modular and Monolithic Systems Tasks (Out-Of-Band) Get Warranty Information You can use this task to see the warranty status of the selected system. To get warranty information: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Server Tasks → Get Warranty Information.
Launch Dell Remote Access Console To launch Dell Remote Access Console: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Task pane, select Dell Server Tasks → Launch Dell Remote Access Console. Launch Dell License Manager You can use this task to launch the Dell License Manager on management systems.
Launch Dell OpenManage Server Administrator NOTE: The Dell OpenManage Server Administrator feature is available only on systems with iDRAC 7. To launch Dell OpenManage Server Administrator: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell OpenManage Server Administrator. 4.
Launch Dell Modular Chassis Remote Access Console You can use this task to launch the DRAC/MC console. 1. In the OpsMgr console, navigate to the Dell Diagram Views, State Views, or Alert Views. 2. Select the DRAC/MC device in any of the Diagram Views or State Views or an alert in the Alerts Views. On systems running System Center Operations Manager 2007: In the Actions pane, select SNMP Network Device Tasks → Launch Dell Modular Chassis Remote Access Console. 3.
NOTE: Wait for the task to complete (view the state update change in the dashboard) before launching another task through the Feature Management Dashboard.
Reports 6 The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell Server BIOS, Firmware, and RAID configuration. NOTE: Dell Server BIOS, Firmware, and RAID Configuration Reports are only available in the Detailed Edition of Server (In-band) Management Pack. Accessing Reports To access the reporting: 1. Click Reporting in your OpsMgr console. 2. Expand Reporting → Application Monitoring in the navigation pane. 3.
Generating BIOS Configuration Report NOTE: You can create BMC reports only if BMU is installed on the Management Server. To create a report for the BIOS configuration: 1. On the OpsMgr console click Reporting . 2. Expand Reporting → Application Monitoring in the navigation pane. 3. Click Dell Windows Server (Detail Edition). 4. Click BIOS Configuration, then click Open in the Tasks pane.
NOTE: In System Center Operations Manager 2007 or System Center Essentials 2010 the Tasks pane is referred to as Actions pane. 5. Select a time period for which you want the report generated. 6. Click on Add Object. 7. Search for Dell Server and click Add. You will find the object in the Selected object pane. 8. Choose the required Properties. 9. Click Run. The RAID Configuration report is generated.
Related Documentation And Resources 7 This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite. Microsoft Guidelines For Performance And Scalability For Operations Manager For optimal performance, deploy device-specific Server Management Pack Suite on different management servers. For information on Microsoft’s recommendations for scalability, see the Microsoft website at technet.microsoft.com.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page. 4. Select the appropriate service or support link based on your need.
Appendix A- Issues And Resolutions 8 Issues And Resolutions The following table lists the known issues, resolutions, and where the issues are applicable to. Table 19. Issues And Resolutions Issue Resolution Applicable To In the Diagram view for Dell network devices, the basic attributes are not displayed for the Dell DRAC and Chassis objects. To resolve this issue, you can view the detailed set of attributes by clicking on the objects in the State View.
Issue Resolution 4. 5. Applicable To Right-click Dell Device Helper and click Shut down. Right-click Dell Device Helper and click Start. If there is a delayed response while discovering a CMC/DRAC MC devices then the latest information from the device is not updated, the Script Timeout Error is generated or the Log files in the Temp folder are not cleared. Increase the Script Timeout value on the Override Properties screen for the CMC or DRAC/MC devices which are experiencing a delayed response.
Limitation Applicable to Any overrides (Discovery/Monitors/Rule) done on iDRAC class of Dell.OutofBand.DRAC.mp in Dell Server Management Pack Suite version 4.1 will be transferred to only iDRAC 6 Monolithic class in version 5.0.1. Recreate the overrides for iDRAC6 Modular class manually.
Alert Text Alert State Cause Resolution Critical Unable to process licenses for a monitoring feature. Make sure that the Dell Connections License Server is configured correctly. For more information, see Dell Connections License Manager Version 1.0 User’s Guide at support.dell.com \manuals. Check if the Dell Connections License Server is accessible. Check the access privileges for getting the license from the Dell Connections License Server.
Appendix B - Enabling External Program Tasks 9 For Tasks provided by the Dell Server Management Pack Suite that launch external programs have to be installed in the default location. Create new tasks to launch the application if the program is not installed in the default location. Creating Advanced Power Control And LED Identification Tasks Advanced power control and LED identification tasks use the default BMC credentials and install path (C:\Program Files \Dell\SysMgt\bmc).
– power cycle (for Power Cycle task) – power reset (for Power Reset task) – identify on (for LED Identification On task) – identify off (for LED Identification Off task) Example: -I lan -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$ -U root -P -k power status 8. 9. For LED on or off tasks, type the command line parameters in following format: • Type -ip and choose the Remote Access IP with IPMI capability from drop-down menu.
