Dell Server Management Pack Suite Version 5.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 Overview.......................................................................................................................................5 Monitoring Features Supported By Dell Server Management Pack Suite...............................................................5 Prerequisites.............................................................................................................................................................7 Supported Dell Devices...............................
Health Service Of The Feature Management Host Server Is Down.......................................................................28 Creating Connections License Manager Domain Groups...................................................................................... 28 Manually Configuring The User Credentials For Dell Device Helper Utility........................................................... 28 Domain User Credentials................................................................................
Overview 1 This guide provides information on software prerequisites and requirements to install and uninstall the Dell Server Management Pack Suite version 5.1 with Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, Microsoft System Center Operations Manager 2007 R2, and Microsoft System Center Essentials (SCE) 2010. The integration of the Dell Server Management Pack Suite version 5.
Table 1. Features Supported by Dell Server Management Pack Suite Feature Description Required Management Packs Feature Monitoring Importing, upgrading, and removing Server, DRAC, Chassis Monitoring, and Chassis Modular Server Correlation features. • • Server In-band Monitoring In-band monitoring and inventory of the • Dell PowerEdge and PowerVault • servers.
Feature Description Required Management Packs • Dell Windows Server (Scalable Edition) Prerequisites To install the Dell Server Management Pack Suite version 5.1 on a management server, make sure that you have the following available: • System Center 2012 R2 Operations Manager, System Center 2012 SP1 Operations Manager, System Center 2012 Operations Manager, System Center Operations Manager 2007 R2, or System Center Essentials 2010. • Microsoft .NET version 3.5 or later.
Table 3. Supported Firmware Versions For DRAC And CMC Devices Dell Device Firmware Versions Supported iDRAC 7 Modular and Monolithic 1.31, 1.35, and 1.45 iDRAC 6 Modular 1.5, 1.6, 3.2, and 3.3 iDRAC 6 Monolithic 1.7 and 1.8 DRAC 5 1.5 and 1.6 CMC 4.1, 4.3, and 4.4 DRAC/MC 1.5 and 1.
NOTE: Access DRAC tools, Dell OpenManage Server Administrator (Server Administrator), BMC Management Utility from the Dell Systems Management Tools and Documentation media, or download it from dell.com/support/ manuals. Management Server Action Account The following table lists the software requirements in the Management Server for using the features of the suite. The Management Server Action Account needs the following additional privileges on Dell systems for the following features. Table 5.
NOTE: On systems using Server Administrator 7.2 DRAC tools, it is recommended to upgrade to Server Administrator 7.3 DRAC tools for the blade server slot correlation, and slot-discovery features to function properly. Configuring Dell Chassis Management Controller Feature For Correlating Server Modules With Chassis Slot Summary To configure CMC feature for correlating server modules, create Run As Accounts and associate it to Run As Profiles to populate chassis slot summary. 1.
Managed System Requirements Server In-Band Monitoring Requirements To enable Server (In-band) Monitoring, install any supported Server Administrator versions from 6.4 to 7.3 (including the Server Administrator Storage Management Service) on a managed node. The following table lists the supported Server Administrator versions on the managed system and the corresponding features. Table 6. Server In-Band Monitoring Requirements Feature Version 6.4 Version 6.5 Version 7.0 Version 7.1 Version 7.
– Server Administrator is installed on the iDRAC 7 host system – The hostname of the iDRAC 7 host is resolved from the management system – Server Administrator port is set to the default port, that is, 1311 – Remote desktop is enabled on the iDRAC 7 host system
Installing, Uninstalling, And Upgrading Dell Server Management Pack Suite 2 Installing The Dell Server Management Pack Suite To install and enable the various monitoring features supported by Dell Server Management Pack Suite: 1. Run the Dell Server Management Pack Suite installer to extract the management packs. For more information, see Installing The Dell Server Management Pack Suite Using The Installer. 2. Enable the supported monitoring features using the Feature Management Dashboard.
NOTE: During the installation, the installer creates the Dell Connections License Manager domain groups in the Windows Server Active Directory. If the domain groups are not automatically created during installation, then manually create them. For more information, see Creating Connections License Manager Domain Groups. 8. Type the user credentials and click Next. 9. Click Install. 10. Click Finish on the Install Shield Wizard Completed screen.
The welcome screen for Dell Server Management Suite Pack is displayed. 2. Click Next. The Program Maintenance screen is displayed. 3. Select Modify and click Next. The Enter License Credentials screen is displayed. 4. Select theConfigure License Credentials check box (if required) for enabling licensed features. 5. Type the user credentials and click Next. The Ready to Modify the Program screen is displayed. 6. Click Install. The Installation Completed Successfully screen is displayed. 7.
4. Select the Monitoring feature you want to install. For more information, see Monitoring Features Supported By Dell Management Pack Suite. 5. Under the Tasks pane, expand Dell Monitoring Feature Tasks. NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is referred to as Actions pane. 6. Click a task to import/upgrade a feature. For more information, see Feature Management Tasks. 7.
Feature Management Tasks The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed below appear only after you have imported a particular Monitoring feature. NOTE: Ignore the errors pertaining to reimporting of existing management packs under the error logs in the Event log. These errors occur when Feature Management Dashboard reimports all the dependent MPs that are already imported while importing a Monitoring Feature.
Tasks Description On upgrading from the previous version, run this task to use the latest version for this monitoring feature. Set Server (Out-of-band) Monitoring as Preferred Monitoring Method This task enables the Out-of-band Monitoring feature as the preferred monitoring method for your Dell server, when the Dell servers in the setup are monitored through both, In-band Monitoring feature, and Out-ofband Monitoring feature.
Tasks Description Upgrade Chassis Monitoring Feature Upgrades to the latest version of the chassis monitoring feature. Remove Chassis Monitoring Feature Removes the chassis monitoring feature. Chassis Modular Server Correlation Import Chassis Modular Server Correlation Feature Enables the chassis modular server correlation feature. Upgrade Chassis Modular Server Correlation Feature Upgrades to the latest version of the chassis modular server correlation feature.
Features Scalable DRAC Monitoring Chassis Monitoring Chassis Modular Server Correlation • • DRAC inventory DRAC health monitoring • • • Blade inventory Chassis slots summary Health monitoring of chassis Inventory and health monitoring from chassis up to individual components inside a blade Detailed N/A N/A N/A Upgrading From Previous Management Packs You can upgrade to Dell Server Management Pack Suite version 5.1 using the Dell Feature Management Dashboard.
CAUTION: If there are any dependencies or associations that you must override and which will result in data loss, the task will fail with the appropriate message. To proceed with the task, click Override and set the AutoResolve Warnings/Errors override to True. For more information, see Feature Management Dashboard Task Fails. 8. After the task is complete, click Close.
For more information, see Configuring the Dell Chassis Management Controller Feature For Correlating Server Modules With Chassis Slot Summary. 2. Configure Dell Server Management Pack Suite to get licenses from Dell Connections License Manager to enable Server (Out-of-band) Monitoring feature. For more information, see Configuring Dell Connections License Manager URL. Configuring OpsMgr 2012 To Monitor Traps And Trap-Based Unit Monitors To monitor traps, and trap-based unit monitors in OpsMgr 2012: 1.
Associating Multiple Run As Accounts 1. Follow step 1 to step 6 under Configuring OpsMgr 2012 To Monitor Traps And Trap-Based Unit Monitors. 2. On the Add a Run As Account screen, select the A selected class, group, or object option. 3. Click Select → Class. The Class Search screen is displayed. NOTE: You can also associate the community string Run As Account with Object and Group. For more information, see the Microsoft documentation for OpsMgr 2012 at technet.microsoft.com. 4.
For example: http://10.56.123.255:8544/. 11. Click Override. The Run Task - Configure License Server screen is displayed. 12. Click Run. The Task Status - Configure License Server screen is displayed. The Configure License Server task takes several minutes to complete. NOTE: Wait for the task to complete (view the state update change in the dashboard) before launching another task through the Feature Management Dashboard.
NOTE: While uninstalling, a message The following applications should be closed before continuing the installation: COM Surrogate is displayed as the COM Surrogate process is running the DellDeviceHelper.DLL in the background and it needs to be closed. Select the Automatically close applications and attempt to restart them after the setup is complete option. Click OK to proceed with the uninstallation.
Troubleshooting 3 The following chapter provides information for troubleshooting installation related errors. Feature Management Dashboard Does Not Populate The Feature Management Dashboard runs on all the management servers in a distributed environment to discover a Feature Management Host Server. • If you have manually imported the Feature Monitoring MP without running the installer on the management server, the Feature Management Dashboard will not be populated.
Feature Management Alerts The following alerts are generated in the Feature Management Alerts on the dashboard, if the Dell Device Helper Utility or the Dell Connections License Manager server is not correctly installed, or the license server has insufficient licenses for monitoring Dell servers through the Dell Server (Out-of-band) Monitoring feature. Table 9.
Alert Text Alert State Cause Resolution Manager Version 1.0 User’s Guide at dell.com\support \manuals. Check if the Dell Connections License Server is accessible. Check the access privileges for getting the license from the Dell Connections License Server.
4. Right-click Dell Device Helper and click Properties. 5. In the Dell Device Helper Properties window, click the Identity tab. 6. Select This user: option and provide the user credentials. 7. Click OK. NOTE: Add this user to the Dell Connections License Manager groups. For more information, see Creating Connections License Manager Domain Groups. Domain User Credentials Dell Connections License Manager (DCLM) uses domain membership to determine the privileges for granting a license.
Accessing Documents From Dell Support Site To access the documents from Dell Support site: 1. Go to dell.com/support/manuals. 2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue. 3. In the Select your product type section, click Software and Security. 4. In the Choose your Dell Software section, click the required link from the following: 5.
