Dell Server Management Pack Suite Version 5.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 Introduction..................................................................................................................................7 What Is New In Dell Server Management Pack Suite............................................................................................. 7 Key Features Of Dell Server Management Pack Suite.............................................................................................8 About Dell Server Management Pack Suite..............................
Dell Unit Monitors For DRAC Monitoring Feature ........................................................................................... 36 Rules....................................................................................................................................................................... 37 Dell Systems Event Processing Rules..............................................................................................................37 Server Administrator..........................
Launch Dell License Manager......................................................................................................................... 52 Launch Dell OpenManage Server Administrator............................................................................................. 52 Launch Remote Desktop.................................................................................................................................. 53 Dell Chassis Tasks...............................................
Introduction 1 This document describes the activities that you can perform with Dell Server Management Pack Suite version 5.1 for Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, Microsoft System Center Operations Manager 2007 R2, and Microsoft System Center Essentials (SCE) 2010. The integration of Dell Server Management Pack Suite version 5.
• Support for Windows Server 2012 R2 as management server operating system • Support for latest firmware of iDRAC7, and CMC • Support for new alerts from iDRAC7, CMC, and Dell OpenManage Server Administrator Key Features Of Dell Server Management Pack Suite This version of Dell Server Management Pack Suite provides the following features for managing the Dell servers that run on Windows operating systems and also the out-of-band Dell devices: Table 1.
Feature Functionality • • • Performance Monitoring Enriched properties and attributes of NICs on systems running Server Administrator versions 6.4 - 7.3 is displayed. Linkup and linkdown alerts in Network Interfaces Alerts view. Correlation of physical and teamed network interfaces for Server Administrator versions 6.4 7.3 in the Dell Modular Systems and Dell Monolithic Systems Diagram Views.
Management Pack or Utility Description Dependency in the Monitoring pane of the OpsMgr console. Dell Windows Server (Scalable Edition) Management Pack for monitoring supported Dell PowerEdge and PowerVault up to component groups level. Dell Base Hardware Library MP Dell Server Model MP Dell Server Operations Library MP Dell Server View MP Dell Windows Server (Detailed Edition) Management Pack for instrumenting supported Dell PowerEdge and PowerVault up to component level.
Management Pack or Utility Description Dependency NOTE: For the correlation feature to work, you must configure Run As Accounts and enable CMC Slot Discovery and/or DRAC/MC Slot Discovery. For more information, see the ”Configuring Dell Chassis Management Controller Feature For Correlating Server Modules With Chassis Slot Summary" section of the Dell Server Management Pack Suite Version 5.1 For Microsoft System Center Operations Manager And System Center Essentials Installation Guide at dell.
Comparison Of Scalable Edition And Detailed Edition Features The following table helps you understand the environment in which you can use Scalable Edition and Detailed Edition of Dell Windows Server and Dell Server (Out-Of-Band) management pack. Table 3. Scalable Management Pack Versus Detailed Management Pack Features Server (In-band) Monitoring Scalable Edition • • Component hierarchy — Scalable MP monitors and displays details up to the component groups and the presence of iDRAC.
Overview Of Dell Server Management Pack Functionality 2 The Dell Server Management Pack Suite for OpsMgr enables you to: • Discover and classify Dell systems — Dell servers, Dell Remote Access Controllers (DRAC), Dell Chassis Management Controllers (CMC), PowerEdge VRTX, and integrated DRAC (iDRAC). For more information, see Discovery And Grouping. • Monitor the discovered Dell systems. For more information, see Monitoring. • Perform various tasks on the discovered Dell systems.
3 Discovery And Grouping The Dell Server Management Pack Suite version 5.1 suite enables you to discover and classify Dell Servers, Dell Remote Access Controllers (DRAC), Dell Chassis Management Controllers (CMC), PowerEdge VRTX and integrated DRAC (iDRAC). The following table lists the details of the hardware discovery and grouping by the Dell Server Management Pack Suite. Table 4.
To discover a Dell server using Dell Server (In-band) Monitoring Feature: 1. Log on to the management server as an OpsMgr administrator. 2. On the OpsMgr console, click Administration. 3. At the bottom of the navigation pane, click Discovery Wizard. 4. Run the Discovery Wizard, select Windows computers and follow the instructions on the screen. For more information, see the OpsMgr documentation at technet.microsoft.com. 5.
– Scanning a specified IP Range. – Importing a text file containing the list of iDRAC IP addresses. 15. Click Advanced Options, select the Skip CA Check and Skip CN Check option and click OK. 16. Click Scan for Devices to search for Dell PowerEdge 12G systems on your network. The IP addresses are listed under Available Devices. 17. Click Add to add the list of IP addresses you want to monitor and click OK. 18. On the Specify the devices you want to monitor screen, click Create. 19. Click Close.
3. From the list of available profiles, right-click SMASH Device Monitoring Profile and click Properties. The Introduction screen is displayed. 4. Click Next. The Specify the Run As profile's general properties screen is displayed. 5. Click Next. The Run As Accounts screen is displayed. 6. Click Add. The Add a Run As Account screen is displayed. 7. Select the run as account used to discover the Dell server from the Run As account drop-down list.
Discovering DRAC Devices The DRAC devices must be discovered in the Agent Managed view under the Administration section of the OpsMgr console. To discover DRAC devices: 1. Log on to the management server as an OpsMgr administrator. 2. On the OpsMgr console, click Administration. 3. At the bottom of the navigation pane, click Discovery Wizard. 4. Run the Discovery Wizard, select Network devices and follow the instructions on the screen. For more information, see the OpsMgr documentation at technet.
Discovery Description Dell Server Detailed Power Supply Discovery Discovers power supply instances for your Dell server (Detailed edition only). Dell Server Detailed Processor Discovery Discovers processor instances for your Dell server (Detailed edition only). Dell Server Detailed Storage Discovery Discovers the complete storage hierarchy for your Dell server (Detailed edition only).
Discovery Object Description Dell Integrated Remote Access Modular Group Discovery Discovers and populates the iDRAC (Modular) group. Discoveries By The Dell Chassis Monitoring Feature Table 8. Dell Chassis Monitoring Feature Discoveries Discovery Object Description Dell CMC Discovery Discovers all supported Dell CMCs, PowerEdge VRTX, and PowerEdge M1000e. Dell CMC Slot Discovery Discovers slots on the CMC device. Dell DRAC/MC Discovery Discovers all supported Dell DRAC/MCs.
• 22 Interval in Seconds— The frequency (in seconds) with which the Dell Server Management Pack discovers the component instance and attributes of your Dell server. The default value for this attribute is 24 hours (one day).
Monitoring 4 This version of Dell Server Management Pack Suite enables you to monitor the discovered Dell servers and network devices. The Severity Level Indicators help you to monitor the health of your Dell devices on the network. NOTE: To receive alerts on systems running OpsMgr 2012 see the "Configuring OpsMgr 2012 to Monitor Traps and Trap-Based Unit Monitors" section of the Dell Server Management Pack Suite Version 5.
Views Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell folder on the OpsMgr console: • Alerts Views • Diagram Views • State Views • Performance and Power Monitoring Views Alerts Views This view is available for managing hardware and storage events from Dell systems, Dell servers, network interfaces, and DRAC devices.
Diagram Views The Diagram Views offers a hierarchical and graphical representation of all Dell servers on your network. Viewing Diagrams On The OpsMgr Console To view the diagrams on the OpsMgr console: 1. Launch the OpsMgr console and click Monitoring → Dell → Diagram Views. 2. In the Monitoring pane on the left side, navigate to the Dell folder for the following views: 3.
Modular Systems Diagram The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram. Monolithic Servers Diagram The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
NOTE: Through the Server Out-of-band monitoring feature, the physical network interfaces are displayed under the Network Interface Card group, and the iDRAC 7 network interface is displayed under the iDRAC object. A reference relationship is created between a Teamed network interface and its associated Physical network interfaces. You can view the reference relationship only when you enable the Enable Correlation attribute of Dell Windows Server Physical and Teamed Relationship Discovery.
To enable the monitor: 1. Launch the OpsMgr console. 2. From the navigation pane, click Authoring. 3. Click Monitors on the left pane and select the Network Interfaces Group monitor. 4. Click Entity Health → Availability. 5. Right-click Network Interfaces Group to Dell Server Health Roll up and select Overrides → Enable the Monitor from the menu options.
Figure 4. Remote Access Controllers Group Diagram Dell Chassis Diagram Views The Dell Chassis diagram view offers a graphical representation of Dell PowerEdge M1000e chassis, and Dell PowerEdge VRTX chassis devices. Select a component in the diagram to view its details in the Detail View pane. State Views This view is available for managing Dell servers, Dell CMC and DRAC/MC, and Dell Remote Access devices.
The health of a component is derived by reviewing the unresolved alerts associated with the component. Severity Level Indicators explains the various state components that the Server Management Pack Suite uses with their corresponding severity levels. Performance And Power Monitoring Views To view the performance and power monitoring on the OpsMgr console: 1. Launch the OpsMgr console and click Monitoring. 2.
• Periodic Monitor — triggered by a periodic poll configured as Interval Seconds. The following tables illustrates the various Dell monitors and the applicable parameters for your Dell devices. Dell Unit Monitors For Server (In-Band) Monitoring Feature — Scalable Edition Monitors to assess various conditions that can occur in Server (In-band) — Scalable Edition monitored objects. Table 12.
Object Unit Monitor Global Network Interfaces (Basic) Connection Status Event and Periodic Dell Server iDRAC Network Interface Monitor Periodic iDRAC Dell Unit Monitors For Server (In-Band) Monitoring Feature — Detailed Edition Monitors to assess various conditions that can occur in Server (In-band) — Detailed Edition monitored objects. Table 13.
Object Unit Monitor Controller Sensor Unit Monitor Event and Periodic Storage Controller Virtual Disk Group Event and Periodic Storage Controller Virtual Disk Instance Event and Periodic Controller Virtual Disk Event Monitor Event Controller Virtual Disk Unit Monitor Periodic Storage Enclosure Physical Disk Group Event and Periodic Storage Enclosure Sensors Enclosure Fan Event Unit Monitor Event and Periodic Enclosure Fan Unit Monitor Event and Periodic Enclosure Temperature Event Monitor
Table 14.
Object Unit Monitor Dell Server Unit Monitor Periodic Dell Modular Blade Server Without Operating System Dell Server Run As Account Association Periodic Dell Server Unit Monitor Periodic Dell Monolithic Server With Operating System Dell Server Run As Account Association Periodic Dell Server Unit Monitor Periodic Dell Monolithic Server Without Operating System Dell Server Run As Account Association Periodic Dell Server Unit Monitor Periodic Dell Network Interfaces Group Dell Server Network Int
Object Unit Monitor Dell Temperature Sensor Dell Server Temperature Sensor Health Periodic Dell Temperature Sensor Group Dell Server Temperature Sensor Group Health Periodic Dell Voltage Sensor Dell Server Voltage Sensor Health Periodic Dell Voltage Sensor Group Dell Server Sensors Voltage Group Periodic Dell Unit Monitors For Chassis Monitoring Feature Monitors to assess various conditions that can occur in Chassis monitored objects. Table 15.
Object Unit Monitor NOTE: For iDRAC 7 modular and iDRAC 7 monolithic devices, the Dell RAC periodic-based and Dell RAC triggeredbased unit monitors are disabled. Dell Remote Access Status Event and Periodic Controller Global Status Event and Periodic Controller Global Storage Status Event and Periodic Customizing Unit Monitors You can customize the parameters of the Dell Server Management Pack Suite, using the following overrides: • Enabled — Allows you to enable or disable Monitors.
Each of these rules are processed based on the following criteria: • Source Name = "DRAC/CMC/DRAC/MC name or ip" • OID = Actual trap ID of the DRAC /CMC/DRAC/MC SNMP trap event • Data Provider = SNMP trap NOTE: Informational alerts are turned off by default. Import informational alerts on MP to get these. Dell Servers All informational, warning, and critical SNMP traps for Dell servers discovered using Server (Out-of-band) Monitoring feature, have a corresponding SNMP trap rule.
– Total Transmitted Packets – Received Bytes – Total Received Packets 4. – Transmitted Bytes Select Overrides → Override the Rule → For all objects of class. 5. Select Override and provide Override value as True. 6. Click Apply.
5 Tasks Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane. NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is referred to as Actions pane. You can run all the tasks from the Diagram Views, State Views, or Alert Views.
Task Description Power On Turns on the system power. This option is available only if the system is off. Power Reset Turns off the system power and turns it on again. Turn LED Identification On Turns on the identify LED for 255 seconds on the selected system. Turn LED Identification Off Turns off the identify LED on the selected system. Get Warranty Information Retrieves the warranty information for the selected system.
Task Description Launch Dell License Manager Launches the Dell License Manager on the management system. NOTE: Launching Dell License Manager is possible only if a Windows or Linux operating system is installed and Dell License Manager is also installed. Launch Remote Desktop Monolithic Server Launches remote desktop for the selected system. NOTE: Launching remote desktop is possible only if Windows operating system is installed and remote desktop is enabled manually in the managed node.
Table 20. Dell Tasks Using The Dell Chassis Task Description Launch Dell CMC Console Launches the CMC console. Launch Dell Modular Chassis Remote Access Console Launches the DRAC/MC console. Feature Management Tasks The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed below appear only after you have imported a particular Monitoring feature.
Tasks Description Set to Server (Out-of-band) Scalable Feature If the Detailed feature is running on the system, the Feature Management Dashboard switches from the Detailed Feature to the Scalable Feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature. Set to Server (Out-of-band) Detailed Feature If the Scalable feature is running on the system, the Feature Management Dashboard switches from the Scalable Feature to the Detailed Feature.
Tasks Description Import DRAC Monitoring Feature Enables the DRAC monitoring feature. Upgrade DRAC Monitoring Feature Upgrades to the latest version of the DRAC monitoring feature. Remove DRAC Monitoring Feature Removes the DRAC monitoring feature. Chassis Monitoring Import Chassis Monitoring Feature Enables the chassis monitoring feature. Upgrade Chassis Monitoring Feature Upgrades to the latest version of the chassis monitoring feature.
Launch Dell OpenManage Server Administrator To launch Server Administrator: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Windows Server Tasks → Launch Server Administrator. NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet Explorer.
To run the power cycle: 1. In the OpsMgr console, navigate to a Diagram Views, State Views, or Alert Views. 2. Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Windows Server Tasks → Power Cycle. Force Power Off The Force Power Off task allows you to turn off the system without shutting down the operating system. NOTE: To enable Advanced Power Control, install BMU in the default path.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks. To reset the power of the system: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3.
To launch Dell OpenManage Power Center: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Server Tasks → Launch Dell OpenManage Power Center.
Launch Dell OpenManage Server Administrator (Monolithic Server) NOTE: Launching OpenManage Server Administrator is possible only if Windows or Linux operating system and OpenManage Server Administrator is installed on the managed node. To launch Server Administrator from the OpsMgr console on Monolithic Servers: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2.
To launch Dell License Manager: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Task pane, select Dell Windows Server Tasks → Launch Dell License Manager. Dell Remote Access Controller (DRAC) Tasks Launch Dell Remote Access Console You can use this task to launch the Dell Remote Access Console, if the DRAC is installed on your Dell system.
Launch Remote Desktop NOTE: The remote desktop feature is available only on systems with iDRAC 7. NOTE: Launching remote desktop is possible only if remote desktop is enabled manually in the managed node. To launch remote desktop: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3.
NOTE: If the management server has been restarted, the discovered Dell servers will appear only after the next discovery cycle. 1. Install the Dell Connections License Manager. For more information, see Dell Connections License Manager Version 1.0 Installation Guide at dell.com/support/manuals. 2. Obtain licenses for the monitoring feature. For more information, see the "Managing Connections License Manager" section in the Dell Connections License Manager Version 1.0 User’s Guide at dell.
Reports 6 The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell Server BIOS, Firmware, and RAID configuration. NOTE: Dell Server BIOS, Firmware, and RAID Configuration Reports are only available in the Detailed Edition of Server (In-band) Management Pack. Accessing Reports To access the reporting: 1. Click Reporting in your OpsMgr console. 2. Expand Reporting → Application Monitoring in the navigation pane. 3.
Generating BIOS Configuration Report NOTE: You can create BMC reports only if BMU is installed on the Management Server. To create a report for the BIOS configuration: 1. On the OpsMgr console, click Reporting. 2. Expand Reporting → Application Monitoring in the navigation pane. 3. Click Dell Windows Server (Detail Edition). 4. Click BIOS Configuration, then click Open in the Tasks pane.
NOTE: In System Center Operations Manager 2007 R2 or System Center Essentials 2010, the Tasks pane is referred to as Actions pane. 5. Select a time period for which you want the report generated. 6. Click Add Object. 7. Search for Dell Server and click Add. You will find the object in the Selected object pane. 8. Choose the required Properties. 9. Click Run. The RAID Configuration report is generated.
Related Documentation And Resources 7 This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite. Microsoft Guidelines For Performance And Scalability For Operations Manager For optimal performance, deploy device-specific Server Management Pack Suite on different management servers. For information on Microsoft’s recommendations for scalability, see the Microsoft website at technet.microsoft.com.
3. In the Select your product type section, click Software and Security. 4. In the Choose your Dell Software section, click the required link from the following: – Client System Management – Enterprise System Management – Remote Enterprise System Management – Serviceability Tools 5. To view the document, click the required product version. NOTE: You can also directly access the documents using the following links: • For Enterprise System Management documents — dell.
Appendix A- Issues And Resolutions 8 Issues And Resolutions The following table lists the known issues, resolutions, and where the issues are applicable to. Table 22. Issues And Resolutions Issue Resolution In the Diagram view for Dell network devices, the basic attributes are not displayed for the Dell DRAC and Chassis objects. To resolve this issue, you can view the Dell Chassis Monitoring Feature detailed set of attributes by clicking the objects in the State View.
Issue Resolution Applicable To COM+ Applications → Dell Device Helper. 4. Right-click Dell Device Helper and click Shut down. 5. Right-click Dell Device Helper and click Start. If there is a delayed response while discovering a CMC/DRAC MC devices, then the latest information from the device is not updated, the Script Timeout Error is generated or the Log files in the Temp folder are not cleared.
Limitation Applicable to unit monitors cannot have an Unavailable state when the target class is present and the unit monitor has been executed. Intrusion unit monitor status under sensors is only for chassis and does not include health of bezel intrusion. Dell Server Management Pack Suite Any overrides (Discovery/Monitors/Rule) done on iDRAC class of Dell.OutofBand.DRAC.mp in Dell Server Management Pack Suite version 4.1 will be transferred to only iDRAC 6 Monolithic class in version 5.1.
Alert Text Alert State Cause Resolution Dell FMP: Dell Licenses for a feature are insufficient or not available. Critical Licenses are not present on Purchase additional licenses the Dell Connections License and import them into the Dell Server. Connections License Server. License usage for a monitoring feature has exceeded the monitoring capacity. Warning License usage for a monitoring feature is approaching the total monitoring capacity.
Appendix B - Enabling External Program Tasks 9 For tasks provided by the Dell Server Management Pack Suite that launch external programs have to be installed in the default location. Create new tasks to launch the application if the program is not installed in the default location. Creating Advanced Power Control And LED Identification Tasks Advanced power control and LED identification tasks use the default BMC credentials and install path (C:\Program Files \Dell\SysMgt\bmc).
* power reset (for Power Reset task) * identify on (for LED Identification On task) * identify off (for LED Identification Off task) Example: -I lan -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$ -U root -P -k power status 8. 9. For LED on or off tasks, type the command line parameters in following format: – Type -ip and choose the Remote Access IP with IPMI capability from drop-down menu. – Type -u -p -k .
