Dell Server Management Pack Suite Version 5.2.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Overview......................................................................................................................5 Terms Used In This Document............................................................................................................. 5 Prerequisites.......................................................................................................................................... 6 Monitoring Features Supported By Dell Server Management Pack Suite..............
Feature Management Tasks................................................................................................................ 23 5 Server Out-Of-Band Monitoring Feature......................................................... 25 Management Packs............................................................................................................................. 25 Management Server (MS) Requirements...........................................................................................
Overview 1 This guide provides information to install, configure and use the Dell Server Management Pack Suite version 5.2.0 with Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007 R2. The integration of the Dell Server Management Pack Suite version 5.2.
Prerequisites To install the Dell Server Management Pack Suite version 5.2.0 on a management server, make sure that you have the following available: • OpsMgr – 2012 R2 – 2012 SP1 — On systems running OpsMgr 2012 SP1, download and apply the Update Rollup 2 for OpsMgr 2012 SP1 provided in the Microsoft knowledge base article KB2826664. For more information, see support.microsoft.com/kb/2802159. – 2012 – 2007 R2 • Microsoft .NET version 3.5 or later.
Monitoring Features OpsMgr DRAC Chassis Scalable Detailed Chassis Modular Server Correlation Chassis Modular Server Correlation Chassis Shared Storage Component Correlation with Dell Modular Servers Table 3.
Installing, Uninstalling, And Upgrading Dell Server Management Pack Suite 2 Installing The Dell Server Management Pack Suite Using The Installer 1. Download the Dell_Server_Management_Pack_Suite_v5.2_Axx.exe (where xx is the Dell Server Management Pack release number) from dell.com/support. 2. Run the .exe file and specify a path to extract the contents of the self-extractable zip file. 3. Launch the Dell_Server_Management_Pack_Suite_v5.2_x86_x64.exe file from the extracted location. 4. Click Next.
NOTE: The Server Out-of-band monitoring feature requires the installer to run on all the management servers that are used to monitor the Dell Out-of-band servers. The installer registers the Dell Device Helper Utility (COM+ application) on the management server. The default location is C:\Program Files\Dell Management Packs\Server Mgmt Suite\5.2.0\Library. NOTE: The installer can also be used to extract the management packs.
Upgrading From OpsMgr 2012 To OpsMgr 2012 SP1 Upgrading to OpsMgr 2012 SP1 will not impact the existing Dell Server Management Pack Suite features and functionalities. For information about upgrading from OpsMgr 2012 to OpsMgr 2012 SP1, see technet.microsoft.com/en-us/library/jj899854.aspx. Upgrading From OpsMgr 2007 R2 To OpsMgr 2012 For details on how to upgrade from OpsMgr 2007 R2 to OpsMgr 2012, see technet.microsoft.com/enus/library/hh476934.aspx.
4. (Optional) Select Configure License Credentials for enabling licensed features. 5. Type the user credentials and click Next. The Ready to Repair the Program screen is displayed. 6. Click Install. A progress screen displays the progress of the installation. Once the installation is completed, the Installation Completed Successfully screen is displayed. 7. Click Finish. NOTE: The Repair option is not available through Add/Remove Programs from the Control Panel.
Creating Connections License Manager Domain Groups The following groups are created in the Windows Server Active Directory during installation of Dell Server Management Pack Suite or Dell Connections License Manager: • Dell Connections License Administrators • Dell Connections License Operators • Dell Connections License Users If the preceding domain groups are not automatically created during installation, then manually create the groups.
Installing, Upgrading, And Removing Monitoring Features 3 The topics in this section describe how to install, upgrade, and remove the monitoring features using the Dell Feature Monitoring Dashboard. You can import monitoring features into OpsMgr either by importing the Monitoring Feature management packs using OpsMgr Import Management Packs wizard or using the Dell Feature Management Dashboard. You can use Feature Management Dashboard for advanced fine tuning of monitoring features.
• Chassis Modular Server Correlation Feature You can import, upgrade, and remove the monitoring features using the Dell Feature Management Dashboard. Importing Monitoring Features Using Dell Feature Management Dashboard Dell Feature Management Dashboard allows you to view the available Dell Server Management Pack Suite’s monitoring features and enable them automatically for importing, upgrading, and removing the management packs that are required by a particular feature.
5. Under the Tasks pane, expand Dell Monitoring Feature Tasks. NOTE: In System Center Operations Manager 2007 R2, the Tasks pane is referred to as Actions pane. 6. Click a task to import/ upgrade a feature. 7. On the Run Task screen, make sure that the Use the predefined Run As Account option is selected. 8. Click Run. 9. After the task has successfully completed, click Close. 10. Repeat step 4 to step 9 for each monitoring feature you want to enable.
8. Click Run. CAUTION: If there are any dependencies or associations that have to be overridden, which result in data loss, the task will fail with the appropriate message. To proceed with the task, click Override and set the AutoResolve Warnings/Errors override to True. For more information, see Feature Management Dashboard Task Fails. 9. After the task is complete, click Close.
To remove the monitoring features: 1. Launch the OpsMgr, click Monitoring. 2. In the Monitoring pane, browse to Dell → Feature Management Dashboard. The Feature Management Dashboard pane displays the list of monitoring features present in the OpsMgr. 3. Select the monitoring feature you want to remove. 4. Under the Tasks pane, expand Dell Monitoring Feature Tasks. NOTE: In System Center Operations Manager 2007 R2, the Tasks pane is referred to as Actions pane. 5.
Server In-Band Monitoring Feature 4 Server In-band monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular and PowerVault systems running the supported Windows operating system and supported OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server Management Pack Suite Version 5.2.0 Release Notes. The Server In-band monitoring feature is automatically imported by the Dell Server Management Pack Suite installer.
Supported Operating Systems Following lists the operating systems supported by OpsMgr for the management server: • For OpsMgr 2012 R2, OpsMgr 2012 SP1 and OpsMgr 2012, see technet.microsoft.com/en-us/library/ hh205990.aspx. • For OpsMgr 2007 R2, see technet.microsoft.com/en-us/library/bb309428(en-us).aspx. Software Requirements The following table lists the software requirements in the management server for using the features of the suite. Table 7.
Table 8. Management Server Action Account Privileges Feature User Privilege Dell Server In-band DRAC discovery and the corresponding DRAC console launch Admin or Power user Clear ESM log Admin or Power user Alternatively, if the Management Server Action Account has normal user privileges, operators can, instead of selecting Use the predefined Run as Account, enter task credentials with Power User (or higher) privileges to run the Clear ESM Logs task.
Tasks Description Set Server (In-band) Monitoring as Preferred Monitoring Method This task enables the In-band monitoring feature as the preferred monitoring method for your Dell server, when the Dell servers in the setup are monitored through both, In-band and Outof-band monitoring feature. Set to Server (In-band) Scalable Feature If the Detailed feature is running on the system, the Feature Management Dashboard switches from the Detailed to the Scalable feature.
Server Out-Of-Band Monitoring Feature 5 Server Out-of-band monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers and Dell PowerVault storage servers, using WSMAN and SNMP. Management Packs After the Dell Server Management Pack Suite management packs are imported, the management packs listed below should appear in the Administration pane of the OpsMgr console. For more information, see Importing The Dell Server Management Packs Into OpsMgr.
Management Server (MS) Requirements Table 11. Pre-Requisites For Software Software Purpose OpsMgr 2012 (required) The Server Out-of-band monitoring feature is available only on management servers running OpsMgr 2012. Microsoft’s Out-Of-Band SMASH Library MPB (required) Install Microsoft’s Out-Of-Band SMASH Library MPB file on the management server to perform an out-of-band discovery of your systems. For more information, see go.microsoft.com/fwlink/? LinkID=244308.
6. Select Server (Out-of-band) Monitoring feature. 7. From the Dell Monitoring Feature Tasks pane, select Configure License Server. The Run Task - Configure License Server screen is displayed. 8. Click Override. The Override Task Parameters screen is displayed. 9. In the LicenseWebServiceURL parameter, under the New Value column type the license web service URL (the license webservice URL uses the default port as 8543) in the following format http:// : /.
Tasks Description NOTE: While configuring the Dell Connections License Manager, the License Manager task is enabled only after the configuration of the LicenseWebUI URL is completed. For more information, see Configuring Dell Connections License Manager URL. NOTE: The Configure License Server and Launch Connections License Manger are common tasks for all the monitoring features on the Feature Management Dashboard.
6 DRAC Monitoring Feature DRAC monitoring feature supports discovery, and monitoring for various generations (DRAC 5, iDRAC 6 modular, iDRAC 7 modular and monolithic systems) using SNMP. Management Packs After the Dell Server Management Pack Suite management packs are successfully imported, the management packs listed below should appear in the Administration pane of the OpsMgr console. For more information, see Importing The Dell Server Management Packs Into OpsMgr.
Software Purpose the management server. For more information, see Dell License Manager User’s Guide at dell.com/ support/manuals. (Optional) Dell OpenManage Power Center To launch Power Center console, install Dell OpenManage Power Center on the management server. For more information, see Dell OpenManage Power Center Installation Guide at dell.com/support/manuals.
Chassis Monitoring Feature 7 Chassis monitoring feature supports discovery, and monitoring of Chassis Management Controller (CMC) on, Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP and WS-Man. Management Packs After the Dell Server Management Pack Suite management packs are successfully imported, the management packs listed below should appear in the Administration pane of the OpsMgr console. For more information, see Importing The Dell Server Management Packs Into OpsMgr.
Software Purpose • Chassis Detailed Monitoring Chassis Monitoring Requirements • To monitor the health of Chassis devices, associate the community string Run As account with the SNMP Monitoring Account with the target as Dell Modular Chassis class or respective Chassis object (if you have different Run As accounts for different Chassis devices). • Enable RACADM on CMC devices, and CMC module on Dell PowerEdge VRTX devices for slot discovery and correlation to work.
3. Associate the created Run As Accounts with the Dell CMC Login Account and/or Dell DRAC/MC Login Account profiles and select the appropriate class, group, or object on which you can configure the profile. • To enable slot summary discovery for CMC, override the enable property to True in Dell CMC Slot Discovery. It is disabled by default. • To enable slot summary discovery for DRAC/MC, override the enable property to True in Dell DRAC/MC Slot Discovery.
Chassis Modular Server Correlation Feature 8 Chassis Modular Server Correlation feature supports: • Correlation of Dell Modular Servers with Chassis slots. NOTE: Enable CMC slot discovery and/or DRAC/MC slot discovery for the correlation feature to work. • Correlation of Chassis Shared Storage components with Dell servers. NOTE: Enable Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.
Management Server (MS) Requirements Chassis Modular Server Correlation Monitoring Requirements Chassis Blade Correlation In Distributed OpsMgr Environment In a distributed OpsMgr 2007 R2 environment, enable server proxy on the management server where you discover and monitor the CMC and/or DRAC/MC chassis. To enable the proxy agent: 1. In the OpsMgr console, click Administration. 2. In the Administration pane, expand Administration → Device Management → Management Servers. 3.
Troubleshooting 9 The following chapter provides information for troubleshooting installation related errors. Feature Management Dashboard Does Not Populate In a distributed setup, the management server where the Dell Server Management Pack suite is installed first is selected to host all feature management activities such as discoveries, alerts and tasks. The management server on which the Dell Server Management Pack suite is installed first populates the Feature Management Dashboard.
7. From the drop-down menu in the New Value column, change the value of AutoResolve Warnings/ Errors to True. 8. Click Override. 9. Click Run to run the task. Feature Management Alerts The following alerts are generated in the Feature Management Alerts on the dashboard. Table 21. Feature Management Alerts Alert Text Alert State Cause Resolution Dell FMP: Dell Device Helper Utility is either not present or incompatible with Dell Server (out-ofband) Management Pack.
Alert Text Alert State Cause Resolution exceeded the monitoring capacity. Warning License usage for a monitoring feature is approaching the total monitoring capacity. Purchase additional licenses and import them into the Dell Connections License Server. Critical Unable to process licenses for a monitoring feature. Make sure that the Dell Connections License Server is configured correctly. For more information, see Dell Connections License Manager Version 1.1 User’s Guide at dell.com \support\manual
Manually Configuring The User Credentials For Dell Device Helper Utility The Dell Device Helper Utility requires user credentials to obtain licenses from the Dell Connections License Manager. If the installer fails to configure the user credentials for the Dell Device Helper Utility, then manually configure the user credentials. To configure the user credentials for Dell Device Helper Utility: 1. Click Start → Run. 2. Type DcomCnfg to open the DCOM Configuration window. 3.
Appendix 10 Installing The Out-Of-Band Monitoring Template To install the out-of-band monitoring template: 1. Download the SMASH Library MPB file — WSManagementAndSMASHDeviceDiscoveryTemplate.msi from go.microsoft.com/fwlink/? LinkID=244308 to a temporary location. 2. Run the .msi to copy SMASH Library MPB file to the user/default location. 3. Launch the OpsMgr 2012 console. 4. From the navigation pane, click Administration. 5.
11 Accessing Documents From Dell Support Site To access the documents from Dell Support site: 1. Go to dell.com/support/manuals. 2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue. 3. In the Select your product type section, click Software and Security. 4. In the Choose your Dell Software section, click the required link from the following: 5.
