Dell Server Management Pack Suite Version 6.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. NOTE: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction................................................................................................................................. 6 Terms Used in This Document.............................................................................................................................................6 What is New in This Release................................................................................................................................................
5 DRAC Monitoring Feature........................................................................................................... 38 Discovery And Grouping..................................................................................................................................................... 38 Discovering DRAC Devices...........................................................................................................................................
10 Appendix A — Issues And Resolutions.........................................................................................57 Issues And Resolutions ...................................................................................................................................................... 57 Known Limitations ..............................................................................................................................................................58 Feature Management Alerts.
1 Introduction This document describes the activities that you can perform with Dell Server Management Pack Suite version 6.0 for Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007 R2. The integration of Dell Server Management Pack Suite version 6.
• • • • • • • • • • • Support for 13th generation of Dell PowerEdge servers Support for Dell Precision Rack 7910 Workstations Support for performance monitoring and views for CPU, IO, CUPS (Compute Usage per Second), and memory using Agent-free monitoring feature Support for inventory and health monitoring of PCIe SSDs using Agent-free monitoring feature Support for inventory and health monitoring of iDRAC, Network Interface Card (NIC), License, Physical disk, vFlash, and HostNIC correlation using Agent-fr
Feature Functionality • 8 Introduction Correlation of Chassis shared storage components with Dell modular servers.
2 Overview of Dell Server Management Pack Functionality The Dell Server Management Pack Suite for OpsMgr enables you to: • • • • Discover and classify Dell systems — Dell Servers (Agent-based and Agent-free monitoring), Dell Remote Access Controllers ( iDRAC6, iDRAC7 and iDRAC8), Dell Chassis (Dell PowerEdge VRTX, and Dell PowerEdge M1000e), and supported Dell Precision Racks. Monitor the discovered Dell systems. Perform various tasks on the discovered Dell systems.
3 Agent-based Monitoring Feature Agent-based monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers, Dell PowerVault storage servers and supported Dell Precision Racks running the supported Windows operating system and OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server Management Pack Suite Version 6.0 for Microsoft System Center Operations Manager Release Notes.
NOTE: Discover Dell server in the Agent Managed view under the Administration section of the OpsMgr console. To discover a Dell server: 1. Log on to the management server as an OpsMgr administrator. 2. On the OpsMgr console, click Administration. 3. At the bottom of the navigation pane, click Discovery Wizard. 4. Run the Discovery Wizard, select Windows computers and follow the instructions on the screen. For more information, see the OpsMgr documentation at technet.microsoft.com.
Monitoring The Monitoring pane of the OpsMgr is used to select views that provide complete health information of the discovered Dell servers. The Severity Level Indicators helps you to indicate the health of the Dell servers on the network. It includes monitoring the health of Dell modular and monolithic servers, and Dell Precision Racks and their components, both at regular intervals and on occurrence of events.
• Monolithic Servers Diagram 3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell server or Rack Workstation is displayed. 4. Select a component in the diagram to view its details in the Detail View pane. Complete Diagram View The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram.
• • • • • • • • Physical and teamed network interfaces Memory Power supply Sensors Processors Dell OpenManage software services Storage components BIOS (inventory only) The memory, processors, network, sensors, storage, and power supply components are displayed in detail by the Detailed edition of the Agent-based monitoring feature.
Enabling Network Interfaces Group to Dell Server Health Roll Up For the status roll-up to be displayed at the server level, you must enable the Network Interfaces Group to Dell Server Health Roll up dependency monitor. To enable the monitor: 1. Launch the OpsMgr console. 2. From the navigation pane, click Authoring. 3. Click Monitors on the left pane and select the Network Interfaces Group monitor. 4. Click Entity Health > Availability. 5.
The unit monitors are: • • Event Monitor — triggered by the event that the Dell instrumentation logs in the Windows event log, indicating the health of the corresponding object. Periodic Monitor — triggered by a periodic poll configured as Interval Seconds. The following tables illustrates the various Dell monitors and the applicable parameters. Dell Unit Monitors — Scalable Edition Monitors to assess various conditions that can occur in Agent-based — Scalable Edition monitored objects. Table 5.
Object Unit Monitor Network Interfaces Group (Basic) Global Network Interfaces (Basic) Connection Status Event and Periodic Network Interfaces Group (Enriched) Global Enriched Network Interfaces Status Event and Periodic Global Network Interfaces (Basic) Connection Status Event and Periodic Dell Server iDRAC Network Interface Monitor Periodic iDRAC Dell Unit Monitors — Detailed Edition Table 6.
Object Unit Monitor Enclosure Physical Disk Event Monitor Event and Periodic Enclosure Physical Disk Unit Monitor Event and Periodic Storage Controller Power Supply Instance Enclosure Power Supply Event Monitor Event and Periodic Enclosure Power Supply Unit Monitor Event and Periodic Storage Controller Sensors Controller Sensor Event Unit Monitor Event and Periodic Controller Sensor Unit Monitor Event and Periodic Storage Controller Virtual Disk Group Event and Periodic Storage Controller Vir
Object Unit Monitor Teamed Network Interface Instance (Enriched) Connection Event and Periodic Status Teamed Network Interface Instance (Enriched) Link Status Event and Periodic Teamed Network Interface Instance (Enriched) Operational Event and Periodic Status Teamed Network Interface Instance (Enriched) Redundancy Status Event and Periodic Fan Sensor Unit Monitor Periodic Fan Sensor Current Sensor Current Sensor Unit Monitor Periodic Voltage Sensor Voltage Sensor Unit Monitor Periodic Battery S
Performance Collection Rules In the OpsMgr console, click Monitoring > Dell > Performance and Power Monitoring Views to view the performance information that is collected from Dell servers. By default this feature is disabled, to enable the feature, see Enabling Performance Collection Rules.
Table 7. Dell Tasks Task Description Launch Dell OpenManage Server Administrator Launches the Dell OpenManage Server Administrator. Launch Dell OpenManage Power Center Launches the Dell OpenManage Power Center console on the Management Server. Launch Dell Remote Access Console Launches the DRAC console for the Agent-based discovered DRAC. Launch Dell License Manager On 32 bit Management Server Launches the Dell license manager on management systems running 32-bit operating system.
4. Click Run to clear the ESM logs of the device that you selected. When you run the Clear ESM Logs task, on the task execution screen only the result of the task initiating is displayed. For example, the task execution screen may show a success result even if the ESM logs are not cleared. This means that the Clear ESM Logs task initiation was successful. Launch Dell OpenManage Server Administrator To launch Server Administrator: 1.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks. To power off the system: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3.
Turn LED Identification Off The Turn LED Identification Off task allows you to to turn off the LED identification on the selected Dell server. NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks. To turn off LED identification: 1.
3. In the Tasks pane, select Dell Windows Server Tasks > Launch Dell License Manager on X64 bit Management Server. Reports The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell server BIOS, firmware, and RAID configuration. NOTE: Dell server BIOS, firmware, and RAID configuration reports are available only in the Detailed Edition of Server (Agent-based) management pack. Accessing Reports To access reports: 1. Click Reporting on the OpsMgr console. 2.
1. On the OpsMgr console, click Reporting. 2. Click Dell Windows Server (Detail Edition). 3. Click Firmware and Driver Versions, then click Open on the Task pane. 4. Select a time period for which you want the report generated. 5. Click Add Object. 6. Search for objects of class Dell Windows Server and click Add. You will find the object in the Selected object pane. 7. Click Run. The Firmware and Driver Versions report is generated.
4 Agent-free Monitoring Feature Agent-free monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers, Dell PowerVault storage servers, and supported Dell Precision Racks using WSMAN and SNMP.
Management Pack Suite Version 6.0 For Microsoft System Center Operations Manager Installation Guide at dell.com/ support/manuals. To discover a Dell server using the Agent-free monitoring feature: 1. Log on to OpsMgr 2012 as an administrator for the OpsMgr Management group. 2. On the OpsMgr console, click Authoring. 3. At the bottom of the navigation pane, click Add Monitoring Wizard. The Add Monitoring Wizard screen is displayed. 4.
Discovery Object Description NOTE: Teamed network interfaces will show only one of the NICs in the team. Monitoring After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide health information of the discovered Dell servers. The Agent-free monitoring feature discovers and monitors the health of the Dell servers. The Severity Level Indicators indicates the health of the Dell servers on the network.
2. Navigate to the Diagram Views folder for the following views: • • Complete Diagram View Dell Rack Workstation Diagram Views • • Rack Workstation Diagram Dell Server Diagram Views • • Modular Systems Diagram Monolithic Servers Diagram 3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell device is displayed. 4. Select a component in the diagram to view its details in the Detail View pane.
Storage Controller Component Hierarchy Expand the Storage component in any Dell system instance diagram view, to view the status and health of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures. State Views This view is available for viewing the health of all Dell servers and supported Rack Workstations. In the OpsMgr console, click Dell > State Views, the status of each Dell server and Rack Workstation managed by OpsMgr on the network is displayed.
Object Unit Monitor Dell Server Memory Unit Periodic Dell Server Memory Group Dell Server Memory Group Periodic Dell Server Power Supply Dell Server Power Supply Unit Periodic Dell Server Power Supply Group Dell Server Power Supply Group Periodic Dell Server Processor Dell Server Processor Periodic Dell Server Processor Group Dell Server Processor Group Periodic Dell Storage Controller Dell Server Storage Controller Periodic Dell Server Controller Battery Dell Server Controller Battery Unit
Object Unit Monitor Dell Modular Blade Server Without Operating System Dell Server Run As Account Association Periodic Dell Server Unit Monitor Periodic Dell Monolithic Server With Operating System Dell Server Run As Account Association Periodic Dell Server Unit Monitor Periodic Dell Monolithic Server Without Operating System Dell Server Run As Account Association Periodic Dell Server Unit Monitor Periodic Dell Network Interfaces Group Dell Server Network Interface Group Periodic Dell iDRAC
Object Unit Monitor Dell Server SD Card Group Periodic Dell Server Connector Enclosure Dell Server Connector Enclosure Periodic Dell Storage Controller Enclosure EMM Dell Server Enclosure EMM Periodic Dell Storage Controller Enclosure Fan Sensor Dell Server Enclosure Fan Sensor Periodic Dell Storage Controller Enclosure Physical Disk Dell Server Enclosure External Physical Disk Periodic Dell Storage Controller Enclosure Power Supply Dell Server Enclosure Power Supply Periodic Dell Storage Contr
Rules The following section lists the rules specific to the Dell Agent-free monitoring feature. Dell Systems Event Processing Rules The Dell Server Management Pack Suite processes rules from Dell servers. Dell Servers All informational, warning, and critical SNMP traps for Dell servers discovered using Dell Agent-free monitoring feature, have a corresponding SNMP trap rule.
Task Description OpenManage Power Center are installed on the managed node. Get Warranty Information Retrieves the warranty information for the selected system. NOTE: An active Internet connection is required to retrieve the warranty information. Dell Server Tasks Get Warranty Information You can use this task to see the warranty status of the selected server. To get warranty information: 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2.
3. In the Task pane, select Dell Server Tasks > Launch Dell Remote Access Console. Launch Dell License Manager The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses. NOTE: If the Dell License Manager has not been installed in the default path create a new task to launch Dell License Manager. For more information, see Creating A Launch License Manager Task.
5 DRAC Monitoring Feature DRAC monitoring feature supports discovery, and monitoring for various generations (iDRAC6, iDRAC7, and iDRAC8 systems) using SNMP. Topics: • • • • • Discovery And Grouping Monitoring Dell Unit Monitors for DRAC Monitoring Feature Rules Tasks Discovery And Grouping The Dell Server Management Pack Suite version 6.0 enables you to discover and classify Dell Remote Access Controllers (DRAC), and integrated DRAC (iDRAC).
Scalability Recommendation For OpsMgr 2012 When managing large number of network devices in a distributed setup, use dedicated resource pools of Management Servers for each device type, if the same Management Group is also used to manage agent-based devices. Discoveries by the DRAC Monitoring Feature Table 14. DRAC Monitoring Feature Discoveries Discovery Object Description iDRAC Discovery Discovers all supported Integrated Dell Remote Access Controllers.
3. Select an alert to view the details in the Alert Details pane. On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are assigned to you is displayed. Diagram Views The Diagram Views offers a hierarchical and graphical representation of all Dell DRAC devices on the network. Viewing Diagrams On The OpsMgr Console To view the diagrams for DRAC monitoring feature on the OpsMgr console: 1.
Object Unit Monitor iDRAC6 Monolithic Dell Remote Access Status Event and Periodic iDRAC7 Modular NOTE: For iDRAC7 modular and monolithic servers, the Dell RAC periodic-based and Dell RAC triggered-based unit monitors are disabled.
• Data Provider = SNMP trap NOTE: Informational alerts are turned off by default. To receive these alerts, import informational alerts management pack. Tasks Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane. Task Summary Performing Dell Tasks Using DRAC Following table provides a summary of the Dell tasks that you can perform using the DRAC: Table 16.
1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell DRAC /iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Remote Access Controller Tasks > Launch Dell License Manager. Launch Dell OpenManage Server Administrator NOTE: The Dell OpenManage Server Administrator feature is available only on systems with iDRAC7, and iDRAC8. To launch Dell OpenManage Server Administrator: 1.
6 Chassis Monitoring Feature Chassis monitoring feature supports discovery, and monitoring of Chassis Management Controller (CMC) on Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP. Topics: • • • • • Discovery And Grouping Monitoring Dell Unit Monitors for Chassis Monitoring Feature Rules Tasks Discovery And Grouping The Dell Server Management Pack Suite version 6.
Discoveries by the Dell Chassis Monitoring Feature Table 18.
• • Dell M1000e Chassis Diagram View Dell VRTX Chassis Diagram View 3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell device is displayed. 4. Select a component in the diagram to view its details in the Detail View pane. Chassis Management Controllers Group The Chassis Management Controllers Group diagram view offers a graphical representation of all Dell CMC, Dell PowerEdge M1000e, and Dell PowerEdge VRTX, and their inventory.
Table 19.
Object Unit Monitor Dell Chassis Storage Controller Enclosure External Physical Disk Dell Chassis Storage External PhysicalDisk Primary Health Status Poll Based UnitMonitor Periodic Dell Chassis Storage External PhysicalDisk Predictive Failure Health Status Poll Based UnitMonitor Periodic Rules The following section lists the rules specific to the Dell Chassis monitoring feature. Dell Systems Event Processing Rules The Dell Server Management Pack Suite processes rules from Chassis traps.
3. On systems running System Center Operations Manager 2007 R2 : In the Actions pane, select SNMP Network Device Tasks > Launch Dell CMC Console. On systems running OpsMgr 2012 : In the Tasks pane, select Dell CMC Tasks > Launch Dell CMC Console.
7 Chassis Modular Server Correlation Feature Chassis Modular Server Correlation feature supports: • Correlation of Dell Modular Servers with Chassis slots. NOTE: Enable CMC slot discovery for the correlation feature to work. • Correlation of Chassis Shared Storage components with Dell servers. NOTE: Enable Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.
8 Dell Feature Management Dashboard The Dell Feature Management Dashboard enhances the management of the Dell systems — Dell servers, Dell Precision Racks, Dell Remote Access Controllers (DRAC), Dell Chassis Management Controller (CMC) in the OpsMgr by providing the following monitoring features.
Tasks Description NOTE: Perform this task before importing the Agentfree monitoring feature, as the Dell servers are discovered only after the Dell Connections License Server is configured. Launch Dell Connections License Manager Launches the Dell Connections License Manager console. For more information, see Dell Connections License Manager User’s Guide at dell.com/support/manuals.
Tasks Description Set to Agent-based Scalable Feature If the Detailed feature is running on the system, the Feature Management Dashboard switches from the Detailed feature to the Scalable feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature. Set to Agent-based Detailed Feature If the Scalable feature is running on the system, the Feature Management Dashboard switches from the Scalable feature to the Detailed feature.
Tasks Description Remove Chassis Modular Server Correlation Feature 54 Dell Feature Management Dashboard Removes the chassis modular server correlation monitoring feature.
9 Related Documentation And Resources This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite.
5. To view the document, click the required product version. NOTE: You can also directly access the documents using the following links: • For Enterprise System Management documents — dell.com/openmanagemanuals • For Remote Enterprise System Management documents — dell.com/esmmanuals • For Serviceability Tools documents — dell.com/serviceabilitytools • For Client System Management documents — dell.com/OMConnectionsClient • For OpenManage Connections Enterprise systems management documents — dell.
10 Appendix A — Issues And Resolutions Issues And Resolutions The following table lists the known issues, resolutions, and where the issues are applicable. Table 24. Issues And Resolutions Issue Resolution Applicable To In the Diagram View for Dell network devices, the basic attributes are not displayed for the Dell DRAC and chassis objects. To resolve this issue, you can view the detailed set of attributes by clicking the objects in the State View.
Issue Resolution Applicable To generated or the log files in the Temp folder are not cleared. Overrides, see the OpsMgr documentation at technet.microsoft.com. Feature management host server health service has gone down. If the selected management server has stopped functioning, the executed Feature Management tasks fails. In such an instance, where the selected management server is corrupt or the health service cannot be obtained, decommission the management server to remove stale objects.
Alert Text Alert State Agent-free Management Pack. Cause Resolution A version higher than 6.0 of Dell Device Helper Utility was found. A version lower than 6.0 of Dell Device Helper Utility was found. Dell FMP: Dell License Server is not configured properly. Critical The Dell Connections License Server is not configured. Install and configure the Dell Connections License Server URL. For more information, see Configuring Dell Connections License Manager URL.
11 Appendix B Creating A Simple Authentication Run As Account 1. Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group. 2. On the OpsMgr console, click Administration. 3. Right-click Accounts, and then click Create Run As Account. The Create Run As Account Wizard screen is displayed. 4. Click Next. 5. From the Run As Account type drop-down menu, select Simple Authentication. 6. Provide a display name in the Display Name text box. 7.
9. Click OK. 10. Click Save and Close. NOTE: If the Run As Account association is not done, the alert Dell OM: Server and its component health computation failed is displayed under Monitoring > Alerts View > Server Alerts on the console. Severity Level Indicators The following table lists the icons that indicate the severity levels of the discovered Dell devices on the OpsMgr console. Table 27. Severity Level Indicators Icon Severity Level Normal/OK — The component is working as expected.
12 Appendix C - Enabling External Program Tasks For tasks provided by the Dell Server Management Pack Suite that launch external programs have to be installed in the default location. Create new tasks to launch the application if the program is not installed in the default location.
-I lan -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$ -U root -P -k power status 8. For LED on or off tasks, enter the command line parameters in the following format: • • Enter -ip and choose the Remote Access IP with IPMI capability from drop-down menu. Enter -u -p -k . 9. Click Create to create the task and repeat this procedure for each new BMC task.