Dell Server Management Pack Suite Version 6.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright, 2009 – 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Overview................................................................................................................. 5 Terms used in this document............................................................................................................... 5 Prerequisites.......................................................................................................................................... 6 Monitoring Features supported by Dell Server Management Pack Suite................
Feature Management tasks................................................................................................................. 21 5 Agent-free Monitoring Feature........................................................................23 Management Packs............................................................................................................................. 23 Management Server (MS) requirements....................................................................................
1 Overview This guide provides information to install, configure, and use Dell Server Management Pack Suite version 6.1 The integration of Dell Server Management Pack Suite version 6.1 with Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, or Microsoft System Center Operations Manager 2007 R2 environment allows you to manage, monitor, and ensure the availability of your Dell devices.
Term Refers to Dell Remote Access Controller (DRAC) iDRAC6, iDRAC7, and iDRAC8, unless otherwise specified. Chassis Chassis Management Controller (CMC), unless otherwise specified. Servers Servers and Rack Workstations, unless otherwise specified. Agent-based monitoring Servers and Rack Workstation Agent-based Monitoring, unless otherwise specified. Agent-free monitoring Servers and Rack Workstations Agent-free Monitoring, unless otherwise specified.
Feature Description Chassis Modular Server Correlation Correlation of Dell servers within a chassis, discovered either using Agent-based or Agent-free monitoring features. Supported OpsMgr versions for Monitoring Features Table 3.
Dell Hardware Device OpsMgr 2012 R2/ 2012 SP1/ 2012 OpsMgr 2007 R2 • Dell PowerEdge FX2 8 Chassis Modular Server Correlation Monitoring Feature
Installing the Dell Server Management Pack Suite 2 The topics in this section describe how to install, upgrade, and uninstall the Dell Server Management Pack Suite. Installing Dell Server Management Pack Suite using the Installer 1. Download the Dell_Server_Management_Pack_Suite_v6.1_Axx.exe (where xx is the Dell Server Management Pack release number) from dell.com/support. 2. Run the .exe file and specify a path to extract the contents of the self-extractable zip file. 3.
A log file containing the installation information is generated after the installation of Dell Server Management Pack Suite. The log file is available at System\Temp(%temp%). Upgrading Dell Server Management Pack Suite from previous versions You can upgrade to Dell Server Management Pack Suite version 6.1 using the installer. Upgrading from Dell Server Management Pack Suite version 6.0 using the Installer The installer detects the installed features from Dell Server Management Pack Suite version 6.
NOTE: To make sure that the feature management workflows are functioning at an optimal level, restart the root management server after upgrading to OpsMgr 2012. Using the Repair option in the Installer The Repair option, allows you to repair any installation errors that may have occurred while installing the Dell Server Management Pack Suite. 1. Run the Dell_Server_Management_Pack_Suite_x64.msi file from the extracted location. The welcome screen for Dell Server Management Pack Suite is displayed. 2.
NOTE: • While uninstalling, the following message is displayed: The following applications should be closed before continuing the installation: COM Surrogate as the COM surrogate process is running the DellDeviceHelper.DLL in the background which should be closed. Select the Automatically close applications and attempt to restart them after the setup is complete option. Click OK to proceed with the uninstallation.
Creating Run As Account for SNMP monitoring 1. Launch OpsMgr 2012, and click Administration. 2. In the Administration pane, browse to Run As Configuration → Accounts. 3. Right-click Accounts and click Create Run As Account. The Introduction screen is displayed. NOTE: For more information on Run As Account for Network Monitoring, see the Microsoft TechNet site at technet.microsoft.com/en-us/library/hh212920.aspx. 4. Click Next. The General Properties screen is displayed. 5.
Installing Monitoring Features 3 The topics in this section describe how to install, upgrade, and remove the monitoring features using the Dell Feature Monitoring Dashboard. You can import monitoring features into OpsMgr either by importing the Monitoring Feature management packs using OpsMgr Import Management Packs wizard or using the Dell Feature Management Dashboard. You can use Feature Management Dashboard for advanced fine-tuning of monitoring features.
• Chassis Monitoring Feature • Chassis Modular Server Correlation Feature You can import, upgrade, and remove the monitoring features using the Dell Feature Management Dashboard. Importing Monitoring Features using Feature Management Dashboard Feature Management Dashboard allows you to view the available Dell Server Management Pack Suite monitoring features and configure them automatically for importing, upgrading, and removing the management packs required by a particular feature.
Figure 1. 4. Select the monitoring feature you want to install. 5. Under the Tasks pane, expand Dell Monitoring Feature Tasks. 6. Click a task to import/ upgrade a feature. 7. On the Run Task screen, make sure that the Use the predefined Run As Account option is selected. 8. Click Run. 9. After the task has successfully completed, click Close. 10. Repeat step 4 to step 9 for each monitoring feature you want to enable.
Upgrading Monitoring Features using the Feature Management Dashboard 1. Launch the OpsMgr console. 2. From the navigation pane, click Monitoring. 3. Click Dell → Feature Management Dashboard. 4. Select the monitoring feature you want to upgrade. 5. Under the Tasks pane, expand Dell Monitoring Feature Tasks. 6. Click the upgrade task you want to perform. 7. On the Run Task upgrade screen, select Use the predefined Run As Account option. 8. Click Run.
Features Scalable Detailed Chassis Modular Server Correlation Correlate Dell Modular servers with Chassis (view inventory and health from chassis up to components inside Dell Modular server). Not Applicable. Removing Monitoring Features using Dell Feature Management Dashboard To remove the monitoring features, use the Dell Feature Management Dashboard. Before removing any of the monitoring features, close or resolve all open alerts.
Agent-based Monitoring Feature 4 Agent-based monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers, Dell PowerVault storage servers and supported Dell Precision Racks running the supported Windows operating system and OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server Management Pack Suite Version 6.1 for Microsoft System Center Operations Manager Release Notes.
Management Server (MS) requirements Supported Operating Systems Following lists the operating systems supported by OpsMgr for the management server: • For OpsMgr 2012 R2, OpsMgr 2012 SP1 and OpsMgr 2012, see technet.microsoft.com/en-us/library/ hh205990.aspx. • For OpsMgr 2007 R2, see technet.microsoft.com/en-us/library/bb309428(en-us).aspx. Software requirements The following table lists the software requirements in the management server for using the additional features of the suite. Table 7.
Management Server Action Account (MSAA) The MSAA requires the following additional privileges on Dell managed systems for the following features. Table 8. MSAA privileges Feature User Privilege DRAC discovery and corresponding DRAC console Admin or Power user. launch Clear ESM log Admin or Power user.
Table 9. Feature Management tasks Tasks Description Import Agent-based Detailed Feature Imports the detailed feature of Agent-based monitoring feature. Import Agent-based Scalable Feature Imports the scalable feature of Agent-based monitoring feature.
Agent-free Monitoring Feature 5 Agent-free monitoring feature provides detailed inventory and monitoring of Dell PowerEdge servers (12th generation of Dell PowerEdge servers or later) through the server's iDRAC; using WSMAN and SNMP. Dell Server Management Pack Suite installer automatically imports the Agent-free monitoring feature if the prerequisites are met.
Management Server (MS) requirements Table 11. Prerequisites for software Software Purpose (Required) OpsMgr 2012 or later Agent-free monitoring feature is available only on management servers running OpsMgr 2012. (Required) SMASH Library MPB from Microsoft Agent-free monitoring feature requires SMASH library MPB from Microsoft to discover Dell servers. For more information, see Installing the WS-Management and SMASH Device Template.
NOTE: In the Event log, ignore the errors pertaining to reimporting of existing management packs under the error logs. These errors occur when Feature Management Dashboard reimports all the dependent management packs that are already imported while importing a monitoring feature. NOTE: Wait for a task to complete (view the state update change in the dashboard) before launching another task using the Feature Management Dashboard. Table 12.
6 DRAC Monitoring Feature DRAC monitoring feature supports discovery, and monitoring for the various generations of iDRAC (iDRAC6, iDRAC7, and iDRAC8 systems) using SNMP. Management Packs After the Dell Server Management Pack Suite management packs are successfully imported, the management packs listed in the DRAC monitoring feature and required Management Packs table should appear in the Administration pane of the OpsMgr console.
Table 14. Software requirements Software Purpose (Optional) Dell License Manager (for iDRAC7 systems only) To deploy licenses and collect reports from the management server. To launch Dell License Manager console, install Dell License Manager on the management server. For more information, see Dell License Manager User’s Guide at dell.com/ support/home. (Optional) Dell OpenManage Power Center To launch Power Center console, install Dell OpenManage Power Center on the management server.
Chassis Monitoring Feature 7 Chassis monitoring feature supports discovery and monitoring of Chassis Management Controller (CMC) on Dell PowerEdge FX2/ FX2s chassis, Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP and WS-Man. Chassis monitoring feature also supports Detailed monitoring of individual chassis components in OpsMgr 2012.
Management Server (MS) requirements Software requirements Table 17.
3. Associate the created Run As Accounts with the Dell CMC Login Account profile and select the appropriate class, group, or object on which you can configure the profile. • To enable slot summary discovery for CMC, override the enable property to True in Dell CMC Slot Discovery. It is disabled by default. NOTE: After the slot discovery, if you remove the link between Run As Account with Run As Profile, or disable the slot-discovery workflow, the discovered slots remain with old data.
Chassis Modular Server Correlation Feature 8 Chassis Modular Server Correlation feature supports: • Correlation of Dell Modular Servers with Chassis slots. NOTE: CMC slot discovery is disabled by default. Hence, enable CMC slot discovery for the correlation feature to work. • Correlation of Chassis Shared Storage components with Dell servers. NOTE: Imports Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.
Management Server (MS) requirements Chassis Modular Server Correlation monitoring requirements Chassis Blade correlation in distributed OpsMgr environment In a distributed OpsMgr 2007 R2 environment, enable server proxy on the management server where you discover and monitor the CMC. To enable the proxy agent: 1. In the OpsMgr console, click Administration. 2. In the Administration pane, expand Administration → Device Management → Management Servers. 3.
Troubleshooting 9 The following chapter provides information for troubleshooting installation related errors. Feature Management Dashboard does not populate In a distributed setup, the management server where the Dell Server Management Pack suite is installed first is selected to host all feature management activities such as discoveries, alerts, and tasks. The management server on which the Dell Server Management Pack suite is installed first populates the Feature Management Dashboard.
3. Select the monitoring feature. 4. Under Tasks, expand Dell Monitoring Feature Tasks. 5. Click the upgrade monitoring task. For example, to upgrade Chassis Monitoring feature, click Upgrade Chassis Monitoring Feature under Dell Monitoring Feature Tasks. 6. On the Run Task — Upgrade Monitoring Feature screen, click Override. Override Task Parameters are displayed. 7. From the drop-down menu in the New Value column, change the value of AutoResolve Warnings/ Errors to True. 8. Click Override. 9.
3. Click Object Discoveries. 4. In the Look for: field, search Dell Feature Management Host Discovery. 5. Right-click Dell Feature Management Host Discovery and select Overrides → Override the Object Discovery → For all objects of class: Dell Feature Management Host Discovery. 6. Select FmpHostFqdn and set the override value to FQDN of the management server where the feature management activities have to run.
Appendix 10 Installing the Web Services Management (WS-Man) and SMASH Device Template To install the WS-Man and SMASH Device template: 1. Download the SMASH Library MPB file — WSManagementAndSMASHDeviceDiscoveryTemplate.msi from go.microsoft.com/fwlink/? LinkID=244308 to a temporary location. 2. Run the .msi to copy SMASH Library MPB file to the user/default location. 3. Launch the OpsMgr 2012 console. 4. From the navigation pane, click Administration. 5.
11 Accessing Documents From Dell Support Site You can access the required documents in one of the following ways: • Using the following links: – For all Enterprise Systems Management documents — dell.com/softwaresecuritymanuals – For OpenManage documents — dell.com/openmanagemanuals – For Remote Enterprise Systems Management documents — dell.com/esmmanuals – For OpenManage Connections Enterprise Systems Management documents — dell.
