User's Manual

8 Introduction
generates relevant severity alerts for monitored objects when there is a
transition to an unhealthy state. The Dell PROPack contains a mapping
between Server Administrator alerts and the associated PRO Tip.
The following table describes the sequence of events that occur in generating
and handling of a typical PRO Tip.
For more information on the types of events and the associated remedial
actions, see "Alert Cause and Recovery Action".
Table 1-1. Sequence of events with description
Sequence Number Event
1 SCOM/SCE agents installed on the host detect the
warning, error, or failure alerts that are logged by Dell
OpenManage Server Administrator.
2 Alert is sent to SCOM/SCE.
3 SCOM/SCE console displays active PRO
specific alert.
4 SCOM/SCE notifies the alert and the associated
PRO Tip ID to SCVMM.
5 SCVMM displays a corresponding entry in the
PRO Tip window.
6 You can choose to implement the recovery action on
the respective managed system.
7 SCVMM notifies SCOM/SCE about the successful
completion of the recovery action.
8 The status of the PRO Tip is displayed as "Resolved"
on the SCVMM console after successful
implementation of the PRO Tip.