Dell OpenManage Server Update Utility Version 7.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 About Dell OpenManage Server Update Utility.................................................5 Key Features and Functionalities.......................................................................................................... 5 What's New in This Release.................................................................................................................. 6 Supported Operating Systems................................................................................................
Known Issues.......................................................................................................................................23 Launch Issues................................................................................................................................ 23 Timeout due to USB Arbitration Service.......................................................................................23 Inventory Failure on Microsoft Windows Small Business Server 2008 Operating System.......
About Dell OpenManage Server Update Utility 1 Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. You can use SUU to update the Dell PowerEdge system or to view the updates available for systems supported by SUU. SUU compares the versions of components currently installed on the system with update components packaged on the Dell PowerEdge Server Update Utility media.
Feature Description Dependency Feature which provides information about the available updates for a device. SUU enables certain tools and applications to determine if a set of conditions or requirements are met. These conditions or requirements are called dependencies. Following are the types of dependency: Pre-requisites and Co-requisites. For more information, see Comparison Report.
– For Client Systems Management documents — dell.com/OMConnectionsClient – For OpenManage Connections Enterprise Systems Management documents — dell.com/ OMConnectionsEnterpriseSystemsManagement – For OpenManage Connections Client Systems Management documents — dell.com/ OMConnectionsClient • From Dell Support site as follows: – Go to dell.com/support/manuals. – In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue.
About Graphical User Interface Mode 2 The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: • View the system comparison report which displays the system inventoried device versions, applicable Dell update package (DUP) versions, and the devices that require an update. • Perform an upgrade, downgrade, or a system set update. • Browse the repository to view the applicable components of all the platforms in the SUU DVD.
Hardware Prerequisite Failure Message Prerequisite Failure Message: Your system does not meet the required prerequisites for some of the hardware component(s). Therefore, all the rows for the hardware component(s) are disabled in the Comparison Report. Click Continue to update the applicable Dell OpenManage software component.
4. In the Drivers and Downloads page, perform one of the following steps: a) Under the Choose a Model section, click Select Model and proceed to step 5. b) Under the Choose by Service Tag section, click Enter a Tag and proceed to step 6. 5. In the Enter a service tag field, enter the service tag of the Dell system, click Go, and Proceed to step 9. 6. From the Select the Product Family list, select Servers, Storage, Networking. 7. From the Select the Product Line list, select PowerEdge Server. 8.
Criticality Level Status It is recommended that you apply this update immediately. Recommended The update contains feature enhancements or changes that help keep the system software current and compatible with other system modules (firmware, BIOS, drivers, and application). It is recommended that you apply this update during the next scheduled update cycle. Optional The update contains changes that impact only certain configurations, or provides new features that may/may not apply to the environment.
To upgrade repository components: 1. Select the components that you want to upgrade. 2. Click Upgrade to apply the components that you have selected. 3. In the Confirm Update dialog box, click Yes to confirm and continue or No to cancel. 4. While upgrading the components, SUU displays an update report. After completion, SUU displays an Update Complete dialog box. 5. Click OK. The status of the upgrade is reflected in the Comparison Report.
3. Click Yes to proceed with the update or No to cancel the update. If you click Yes, SUU displays the Update dialog box that shows the progress of the update. 4. Click OK when the update is complete. The status of the update is reflected in the Comparison Report. Updating Failures While updating the system components, if a particular component fails to get updated, you can choose to continue or stop updating the other components.
About Command Line Interface Mode 3 The Command Line Interface (CLI) mode allows you to run commands from a command prompt to perform comparisons and updates. To run SUU from the CLI mode, you must be in the Dell Server Updates DVD root directory. If you are running SUU from a network share, copy the Dell Server Updates DVD contents to a shared directory and run the CLI from the shared directory. You can use the CLI to: • To perform comparisons and updates. For list of commands, see List of CLI Commands.
CLI Command Syntax Command Description NOTE: SUU does not allow you to downgrade individual components. — p | — progress Shows the progress of the upgrade or downgrade. — c | — comparison Compares the current component. — d | — directory Directs the event logs to a different directory than the default location. — s | — stoponfail Stops the update if a failure occurs during the update of the first component.
Integrating Server Update Utility With Other Components 4 This section describes the possibilities of integrating SUU with other components such as: • Integrating SUU with OpenManage Essentials • Integrating SUU With Dell Management Console • Creating a custom SUU using Dell Repository Manager • Exporting as a SUU Integrating SUU With OpenManage Essentials This section describes the possibilities of integrating Server Update Utility with OpenManage Essentials.
Dell Management Console allows you to import Dell Update Packages (DUPs) into a local repository of the management station and compare the package versions. You can update systems that are not in compliance by using SUU, either immediately or according to a schedule you define. Using the Patch Management Feature The Patch Management feature in the Dell Management Console enables you to update the hardware and software components of the managed system.
6. Select the None option for FTP settings and click OK. Downloading .cab Files To download .cab files: 1. Select the Web URL option. 2. Specify the following default locations in the Windows and Linux fields: Windows link: solutionsam.com/imports/7_0/Patch/Dell/dellinvtool_windows.cab Linux Link: solutionsam.com/imports/7_0/Patch/Dell/dellinvtool_linux.cab 3. Click Save changes. Specifying the Location of the DUP Download Packages To specify the location of the DUP download packages: 1.
16. Once the SUU ISO is created, report dialog box appears. Close the report dialog box. Takes you back to the main window. 17. Burn the bootable ISO CD or DVD using the appropriate software. Access the ISO file navigate to the predefined location where the bootable ISO is created. Exporting as a SUU You can export a selected Dell recommended or a custom bundle as a fully functional SUU. To export a Dell recommended or a custom bundle as a functional SUU: 1.
6. In the Export Summary window, click Errors/Warnings to check for errors or warnings, if any, in the export. The following are considered as errors: – If the file type of a component mismatches the bundle it belongs to. For example, an Linux DUP shows in a Windows bundle. – If the Supported platforms of a component mismatches the bundle supported list. For example an R210 BIOS shows in a T710 bundle. – If the operating system supported for the bundle is Windows or Linux.
Known Issues and Frequently Asked Questions 5 This section describe some known issues and frequently asked questions for Dell OpenManage Server Update Utility (SUU). Known Issues The following are some known issues with Dell OpenManage Server Update Utility. Launch Issues When SUU GLI or CLI is launched on SLES 10 SP4 without installing a compatible library and if it throws an error message, you need to install the libstdc++33-32bit-3.3.3-7.8.1.x86_64.rpm from the SLES 10, SP4 ISO image.
Before you run SUU or DUPs on the system, change the security options in Group Policy Editor. To do so: 1. Open Group Policy Editor by clicking Start Run and then gpedit.esc or gpmc.msc. The Group Policy Editor window is displayed. 2. Browse to Security Options. The Policy window is displayed 3. Navigate to User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode. 4. Right-click and select Elevate without prompt.
Running Linux Updates SUU uses the Dell Update Packages (DUP) to update various system components. During a Linux update, the DUP creates the /var/lock/.spsetup file using the Linux lockfile utility. This file is created when one of the following conditions occur: • A kernel panic • A reboot command during a DUP procedure, preventing a TERM signal from interrupting or stopping a running process If one of these conditions occur, a /var/lock/.
Running SUU From a Network Location • When SUU is running from a network location and is performing a system inventory, if you get disconnected from the network, SUU displays a blank Comparison Report. To view the contents of the Comparison Report, ensure that you are connected to the network and restart SUU. • When SUU is running from a network location and the Comparison Report is displayed, if you get disconnected from the network and then click the Update button, SUU does not update any components.
When I run suu -c on a Linux system, I get an error saying, "Problem executing Inventory Collector." What causes this error and how can I fix it? The Inventory Collector subcomponent of SUU requires the libstdc++-libc6.2-2.so.3 shared library to be installed on the system. Install the compat-libstdc++ RPM from RedHat.
system, navigate to the <%systemdrive%>:\dell\suu directory and delete the suu.lck file. To delete the lock files on systems running Linux operating system, run the: chattr -i suu.lck rm -f suu.lck This removes the lock file from the log directory located at /var/log/dell/suu by default. I cannot start Server Administrator after updating using SUU. Sometimes, after updating Server Administrator using SUU, some of the Server Administrator services may not run.
