User's Manual

Known Issues and FAQs 35
For details about the failure, see the log files at <% systemdrive %>:\dell\suu
(on Microsoft Windows) and /var/log/dell/suu (on Linux systems).
To successfully update BIOS on such systems, perform the following steps:
1
Disable Microsoft Windows BitLocker Drive Encryption feature.
For information on disabling this feature, see the Microsoft
documentation at
www.microsoft.com .
2 Restart SUU and update BIOS.
3 Restart your system.
4 Re-enable the Windows BitLocker Drive Encryption feature.
For information on enabling this feature, see the Microsoft documentation
at
www.microsoft.com .
I cannot run SUU, the "SUU Logging System has failed: There is not enough space on
the disk" message is displayed.
While running SUU, ensure that the log directory specified at
<%
systemdrive %>:\dell\suu (on Windows operating systems) and
/var/log/dell/suu (on Linux operating systems) contains at least 10MB of
free space.
You can also specify a different directory to save the log files. See the SUU
command line options for more details.
A5_bk0.book Page 35 Friday, February 25, 2011 2:47 PM