Dell OpenManage Server Update Utility Version 7.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 About Dell OpenManage Server Update Utility.....................................................................7 Key Features and Functionalities..............................................................................................................................7 What's New In This Release.......................................................................
Setting Up a Proxy............................................................................................................................................20 Downloading .cab files.....................................................................................................................................20 Specifying the location of the DUP download packages.................................................................................
Why do I get a message saying, "Inventory operation exceeded specified time-out" when I try to run a Dell Update Package at the same time as SUU?.............................................................................................29 I cannot start SUU. The "Another instance of SUU is already running" message is displayed even though no other instance of SUU is running on the system.............................................................................
About Dell OpenManage Server Update Utility 1 Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. You can use SUU to update the Dell PowerEdge system or to view the updates available for systems supported by SUU. SUU compares the versions of components currently installed on the system with update components packaged on the Dell PowerEdge Server Update Utility media.
What's New In This Release • DUP Support for PCIe-SSD firmware and driver. NOTE: Firmware update for PCIe-SSD device is supported on RHLE5_x64, SLES10_x64 and windows operating systems. NOTE: DUPs for Dell Lifecycle Controller OS Driver packs are no longer available on the Dell OpenManage Server Update media. Feature Overview This section describes the overview of the Server Update Utility (SUU) supported features.
Supported Operating Systems • All versions of Windows Server 2008 • SUSE Linux Enterprise Server versions 10 and 11 • Red Hat Enterprise Linux versions 5.8, and 6.2 • VMware ESX versions 4.1 U2 • Microsoft Hyper-V Server 2008 R2 For detailed information on various Dell systems and operating systems on which SUU is supported, see the Dell Systems Software Support Matrix at support.dell.com/manuals. This version of SUU (7.1) supports PowerEdge 9th – 12th Generation servers.
About GUI Mode 2 The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: • View a Comparison Report that displays the system components and applicable components in the repository. • Perform an upgrade, downgrade, or a system set update. • Browse the repository. Prerequisite Failure Messages The failure messages and their respective fixes are displayed due to failed components.
Fixing the Hardware Prerequisite Failure When you launch Dell OpenManage Server Update Utility (SUU) in the GUI mode and the prerequisites check for the hardware component fails, you must install the hardware prerequisites before proceeding with the upgrade, downgrade, or update of the components. Dell DUP HDD firmware update utility related to system memory utilization requires minimum of 8GB to 16GB RAM in the server. To install the hardware prerequisites: 1.
Criticality Levels The Criticality column in the Comparison Report denotes the importance of applying the update. For more information on the criticality levels and their corresponding status, see the table below. Table 2. Criticality Levels Criticality Level Status Urgent The update contains changes to improve the reliability and availability of the Dell system. It is recommended that you apply this update immediately.
Upgrading System Components SUU compares the components installed on the system with the component versions available in the repository. If the system components are older than the repository version, SUU enables the Upgrade button on the upper right corner of the Comparison Report. To upgrade repository components: 1. Select the components that you want to upgrade. 2. Click Upgrade to apply the components that you have selected. 3.
SUU disables Enable Downgrade and Upgrade changes to Update. All the components that can be updated are selected in the Comparison Report. 2. Click the Update button. The Confirm Update dialog box with a list of components to be updated is displayed. 3. Click Yes to proceed with the update or No to cancel the update. If you click Yes, SUU displays the Update dialog box that shows the progress of the update. 4. Click OK when the update is complete.
3 About CLI Mode The Command Line Interface (CLI) allows you to run commands to perform comparisons and updates. To run SUU from the CLI mode, you must be in the Dell Server Updates DVD root directory. If you are running SUU on a network share, copy the Dell Server Updates DVD contents to a shared directory and run the CLI from the shared directory. You can use the CLI to: • Run commands for performing comparisons and updates. • View the update progress. List of CLI Commands Table 4.
CLI Command Syntax Command Description — iprog | — inventoryprogress Shows the progress (in percentage) of the comparison between the components in the system and the components in the repository.
Integrating Server Update Utility With Other Components 4 This section describes the possibilities of integrating Server Update Utility with other components. Integrating Server Update Utility With Dell Management Console Dell Management Console is a one-to-many systems management application that provides enhanced discovery, inventory, monitoring, patch updates, and reporting features.
8. Run the compliance check to view the Comparison Report. The Comparison Report displays the currently installed components against the available components for update for each managed system on the network. For detailed information on using the Patch management feature, see the Dell Management Console User's Guide. Setting Up a Proxy To setup a proxy: 1. Click the Proxy tab. 2. Select the Use specified proxy settings option. 3. Enter the URL of the proxy server in the Proxy server field. 4.
NOTE: You can customize the view of the package information by operating system, device name, component name, and software type. Using the Software Updates Feature To use the software updates feature, perform the following steps: 1. Insert the Dell Server Updates DVD into the DVD drive. 2. Log in to IT Assistant. 3. Click Manage , and then click Software Updates. 4. In the Software Updates pane, right-click Software Update Repository and select Open Repositories (Update CD/ DVD). 5.
Selecting a catalog source using SUU 1. Launch OpenManage Essentials. 2. Click Manage → System Update → Select a Catalog Source System Update Select a Catalog Source. 3. Click Use file System source (SUU) . 4. Click Browse and select either the catalog.xml or catalog.cab file. 5. Click Import now. Creating a custom Server Update Utility (SUU) using Dell Repository Manager You can create a custom SUU for the system using Dell Repository Manager (DRM). 1. Launch DRM. 2.
To export a Dell recommended or a custom bundle as a functional SUU: 1. Open a repository from My Repositories or import a repository from Application. 2. Click the Bundles tab. 3. Select the bundle(s) you want to export from the list of displayed bundle(s), and click Export. 4. In the Export Bundle(s) window, select Export as SUU, and select one of the following, and click Next. – Export as SUU to Directory to create a SUU pack in the provided directory.
Known Issues and Frequently Asked Questions 5 This section describe some known issues and frequently asked questions for Dell OpenManage Server Update Utility (SUU). Known Issues The following are some known issues with Dell OpenManage Server Update Utility (SUU). Launch Issues When SUU GLI or CLI is launched on SLES 10 SP4 without installing a compatible library and if it throws an error message, you need to install the libstdc++33-32bit-3.3.3-7.8.1.x86_64.rpm from the SLES 10, SP4 ISO image.
4. Right-click and select Elevate without prompt. DUP Fails on 64–bit Red Hat Enterprise Linux Operating System If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs: • compat-libstdc++-33.i686 • libstdc++-4.4.4-13.el6.i686 • libxml2.i686 • libXp.i686 • libXtst.i686 NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media. Dell_PV_Utils_NASDUP.
Running SUU With the Progress Option When running SUU with the -p (progress) option, the SUU current instance log location is reported rather than the SUU update log location. Updating Multiple Devices When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your system is configured with three controllers running firmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.
Updating the H661 Firmware If the CERC ATA RAID controllers are configured with the H661 firmware, SUU cannot update the firmware to the latest version. To update the firmware, use the -force option to manually apply the DUP with the latest firmware version. Using the Remote Access Controller Virtual Media Do not use the Virtual Media to run SUU remotely on a system. This procedure breaks the Virtual Media connection, causing the SUU update procedure to fail.
When using the SUU GUI to perform an update, a message is displayed asking me to see the User's Guide for information on possible causes of why a server object is not displayed in the tree. To perform updates, you must be running SUU on a supported system and must have the correct user access privileges. For Microsoft Windows you must have administrator privileges and for Linux you must have root privileges.
I cannot update BIOS versions using SUU. For systems with a TCG 1.2 compliant Trusted Platform Module (TPM) chip, BIOS updates using SUU and DUPs fail if all of the following are true: • The Microsoft Windows BitLocker Drive Encryption feature is enabled. • The Trusted Platform Module feature is set (using BIOS) to ON with Pre-boot Measurement.
