Release Notes

23 Dell PowerEdge VRTX Networking | Version 1.6
4. Update password.
Note: If the service password-recovery command is enabled, complete configuration is
retained. If the service password-recovery command is disabled, the switch is restored to
the default configuration and uses default settings and default user/password on the next
boot.
3.4.2 Troubleshooting flow chart
The troubleshooting flow chart shown in Figure 17 and Figure 18 provides server I/O
connectivity troubleshooting. For additional explanation of the steps in the flow chart, see
Section 3.4.3.
Troubleshooting Flow Chart (Part 1)
Confirm Status of
the Blade Server
FROM CMC:
review the blade
server information
Is Blade
Server powered
on
Confirm the Blade
Server NIC is present
and recognized
in the OS
Power on the
Blade Server
NO
YES
Check system
BIOS to insure that
the NIC is present
and enabled
No
Adjust any setting that will
enable the NIC. If this still
does not work contact
support
NO
Re-confirm
the NIC is present
in the OS.
YES
Determine MAC address of NIC ports:
From Blade Server
Windows – run ipconfig /allin command window
Linux – run ifconfigin command window
From CMC
Access the blade server IDRAC from CMC GUI and
review Network Configuration
YES
Load the latest
firmware / driver for
NIC. Restart server
NO
From switch CLI run command
show mac address-table
-review switch MAC address list for NIC MAC
addresses (can also associate to switch port ID
listed with each MAC address
Continued on second half of chart
From bottom half of chart
YES