Release Notes

25 Dell PowerEdge VRTX Networking | Version 1.6
3.4.3 Additional explanation of troubleshooting steps
3.4.3.1 How to Confirm the NIC is present on blade server
Enter the LifeCycle Controller during Post or check the blade server information from the
CMC.
1. During blade server POST, enter LifeCycle Controller mode (F10) and confirm NIC is
listed in inventory
If it is not listed:
a. Verify installation of NIC in blade server.
b. Install NIC if necessary.
If it is listed:
a. Restart or reseat blade server.
b. If after restart/reseat of blade server, blade server does not recognize NIC, a
NIC may have failed. Please contact technical support.
2. From CMC, review blade server information and confirm listing of NIC in
configuration
If it is not listed:
a. Verify NIC is installed in blade server
b. If NIC is not installed, install NIC
If it is listed:
a. Restart or reseat blade server
b. If after restart/reseat of the blade server, the blade server does not recognize
the NIC, a NIC may have failed. Please contact technical support.
Notes:
1. OS’s may not enumerate NIC ports in order. Confirm the NIC’s physical location, either in
LifeCycle Controller Mode (F10), UEFI BIOS setup (F2) or within the OS to determine the
corresponding switch port.
2. NICs are configured with IPv4 and IPv6 enabled by default. To reconfigure NIC defaults,
use either the Dell LifeCycle Controller Mode (F10), UEFI BIOS setup (F2), the NIC
Configuration Utility that ships with all NICs (may need to be installed, download from
support.dell.com), or the advanced Network Settings options within the OS. The Network
Settings options within the OS may be part of the adapter configuration settings and should
be used for Intel NICs in lieu of a NIC Configuration Utility since they do not provide one.
3.4.3.2 The switch CLI shows the interface down and blade server NIC shows
not connected or link down in OS
1. Confirm that the blade server is up.
a. From CMC, review the blade server information.
b. Confirm that the blade server is powered on. If not, power up the blade server.
c. Confirm the blade server NIC is present and recognized.
2. OS still shows not connected, but NIC is confirmed present