HP-OMUG.book Page 1 Tuesday, January 26, 2010 6:06 PM Dell™ Smart Plug-in Version 1.0 For HP Operations Manager Version 8.
HP-OMUG.book Page 2 Tuesday, January 26, 2010 6:06 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
HP-OMUG.book Page 3 Tuesday, January 26, 2010 6:06 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Dell Smart Plug-in Installer . . . . . . . . Key Features and Benefits of the Dell Smart Plug-in . 5 . . . . . . . . . . 6 . . . . . . . . . . . . . . . . . . 8 Supported Operating Systems . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . .
HP-OMUG.book Page 4 Tuesday, January 26, 2010 6:06 PM 3 Using Dell Smart Plug-in (SPI) Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deploying the Policies Automatically . 17 . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . 19 SNMP Interceptor Policy Understanding Dell SPI Trap Message Severity . . . . . . . . . . . . . . . . . . . . . . . SNMP Trap Based Severity Propagation .
HP-OMUG.book Page 5 Tuesday, January 26, 2010 6:06 PM Introduction CAUTION: The procedures in this document should be performed only by personnel with knowledge and experience in using HPOM in order to avoid data corruption and/or data loss. This guide is intended for system administrators who use Dell™ Smart Plugin (SPI) on HP Operations Manager (HPOM) for Microsoft® Windows® version 8.10 to monitor Dell systems.
HP-OMUG.book Page 6 Tuesday, January 26, 2010 6:06 PM • Process Simple Network Management Protocol (SNMP) traps generated by Dell OpenManage™ Server Administrator (OMSA) and OpenManage Storage Systems (OMSS) running on Dell systems. • Periodically monitor the global system health of Dell systems grouped under the Dell Managed Systems group. • Launch OMSA web console as a tool from the HPOM console for troubleshooting the alerts.
HP-OMUG.book Page 7 Tuesday, January 26, 2010 6:06 PM Table 1-1. Dell SPI Policy Files Policy File Description Dell_Process_SNMPTraps This policy processes OMSA and OMSS SNMP traps from the Dell systems and sends appropriate messages to the HPOM console. The policy retrieves the global health status of the Dell system for every trap received from the system.
HP-OMUG.book Page 8 Tuesday, January 26, 2010 6:06 PM Supported Dell Devices The following Dell devices are supported by the Dell SPI for HPOM: • Dell PowerEdge systems - complete support for systems ranging from x8xx to xx1x (both inclusive) that have OMSA versions 5.3 to 6.2 installed on them. • Dell PowerVault systems - support for systems ranging from x8xx to xx1x (both inclusive) that have OMSA versions 5.3 to 6.2 and above installed on them.
HP-OMUG.book Page 9 Tuesday, January 26, 2010 6:06 PM • The Dell OpenManage Server Administrator Command Line Interface User's Guide documents the complete command line interface for Server Administrator, including an explanation of the command line interface (CLI) commands to view system status, access logs, create reports, configure various component parameters, and set critical thresholds.
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HP-OMUG.book Page 11 Tuesday, January 26, 2010 6:06 PM Installing and Uninstalling the Dell Smart Plug-in (SPI) You must install the pre-requisite software on your management server and managed systems before installing the Dell™ SPI. A complete list of software requirements is provided in the Dell Smart Plugin readme. The readme is available with the Dell SPI installer and on the Systems Management documentation page on the Dell Support website at support.dell.com/manuals.
HP-OMUG.book Page 12 Tuesday, January 26, 2010 6:06 PM Configuring the Managed Systems This section lists the steps to configure the managed systems. 1 Install the supported Windows operating system on the managed systems. 2 Install and enable the SNMP service on the managed system and ensure that the management server is able to communicate with it. Configure the SNMP agent to change the community name, enable Get operations, and send traps to the HPOM management server.
HP-OMUG.book Page 13 Tuesday, January 26, 2010 6:06 PM During the installation process, you can choose to auto-deploy the policy files. If you do not choose to auto-deploy the policy files during installation, then you must deploy them manually on the management server. For more information, see "Deploying the Policies Automatically" and "Deploying the Policies Manually". When the installation process completes, you can verify the installation.
HP-OMUG.book Page 14 Tuesday, January 26, 2010 6:06 PM Uninstalling the Dell SPI You can uninstall the Dell SPI from the Windows® Control Panel. Before you uninstall the Dell SPI, ensure the following: • The Dell policies are not running on the management server. • Users of the Dell SPI policies have logged out of the system. NOTE: You must always uninstall the Dell SPI first before you uninstall HPOM.
HP-OMUG.book Page 15 Tuesday, January 26, 2010 6:06 PM Using the Repair Option in the Installer If you delete any of the policies from the SPI for Dell Devices policy group, or from the Policy Inventory of the management server, use the Repair option in the Dell SPI installer to re-install the policies. The Repair option installs the missing Dell SPI policies, and automatically deploys all the policies on the management server.
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HP-OMUG.book Page 17 Tuesday, January 26, 2010 6:06 PM Using Dell Smart Plug-in (SPI) This chapter discusses the various operations that you can perform after you install the Dell™ SPI on the HP Operations Manager (HPOM) management server. Features After you deploy the policies on the management server you can: • Group all the Dell systems present under the managed or unmanaged nodes with the supported Windows operating systems, under the Dell Managed Systems group in the HPOM console.
HP-OMUG.book Page 18 Tuesday, January 26, 2010 6:06 PM Deploying the Policies Manually You can deploy the policies manually after you complete installing the Dell SPI. To deploy the policies manually: 1 Launch the HPOM console and navigate to Policy Management →Policy Groups →SPI for Dell Devices. 2 Select the policy that you want to deploy. 3 Right click and select All Tasks →Deploy on. The Deploy policies on screen is displayed. 4 Select the management server and click OK.
HP-OMUG.book Page 19 Tuesday, January 26, 2010 6:06 PM To view the Dell systems in the HPOM Service Map view: a Select Systems Infrastructure under Services in the HPOM console. The Service Map view is displayed on the right pane. b Click Dell Hardware and click Dell Windows Servers. The Service Map view displays all the Dell systems that are grouped under Dell Modular Systems and Dell Monolithic Systems.
HP-OMUG.book Page 20 Tuesday, January 26, 2010 6:06 PM 4 Auto-acknowledges the trap once it receives a Clear Event trap. For more information on the trap correlation, see the Dell SPI Trap Correlation Guide available on the Dell Support website at support.dell.com/manuals.
HP-OMUG.book Page 21 Tuesday, January 26, 2010 6:06 PM Table 3-2. Severity Propagation Behavior View Description Service Map View The Dell SNMP Traps service displays the highest severity of all the active trap messages of the corresponding node. This is not propagated to the parent services. The Dell Server Global Health service displays the present health status of the corresponding node, and this is propagated to the parent object.
HP-OMUG.book Page 22 Tuesday, January 26, 2010 6:06 PM Launching OMSA from Tools To launch the OMSA web console from the Tools folder on the HPOM console: 1 Select Tools →Dell OpenManage on the HPOM console. 2 Select Server Administrator on the right pane and right click. 3 Select All Tasks →Launch Tool from the pop-up menu. The Edit Parameters window is displayed. 4 Select any Dell system under Dell Managed Systems. You can select only a single system under the parent nodes.
HP-OMUG.book Page 23 Tuesday, January 26, 2010 6:06 PM 2 Right click and select the Launch Tool option from the pop-up menu. The Select the Tool to Execute window is displayed. 3 Select Server Administrator under Tools →Dell OpenManage and click Launch. The OMSA web console is launched on the default browser on your system.
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HP-OMUG.book Page 25 Tuesday, January 26, 2010 6:06 PM Troubleshooting the Dell Smart Plug-in (SPI) This section lists the problems that you may encounter while using the Dell™ SPI. Installer takes time to Launch When the Dell SPI installer is run for first time on the management server, there is a delay of 40-45 seconds to launch the installer if the system does not have access to the internet. This problem occurs because a .NET Framework 2.
HP-OMUG.book Page 26 Tuesday, January 26, 2010 6:06 PM SNMP Traps Received At Wrong Nodes After you start monitoring the Dell systems grouped under Dell Managed Systems group, if you interchange the IP addresses of the nodes, then the SNMP traps are received on the wrong nodes.
