HP-OMUG.book Page 1 Thursday, October 7, 2010 4:42 PM Dell Smart Plug-in Version 1.1 For HP Operations Manager Versions 8.10 and 8.
HP-OMUG.book Page 2 Thursday, October 7, 2010 4:42 PM Notes, Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
HP-OMUG.book Page 3 Thursday, October 7, 2010 4:42 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . Key Features and Benefits of Dell Smart Plug-in . . . . . 7 . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . 9 What’s New in This Release. Supported Dell Devices Supported Operating Systems . . . . . . . . . . . . . . Other Documents You May Need Obtaining Technical Support 2 10 . . . . . . . . . . . . 10 . . . . . . . . . . . . . .
HP-OMUG.book Page 4 Thursday, October 7, 2010 4:42 PM Using the Repair Option in the Installer . . . . . . . . . . . . . . . 23 . . . . . . . . . . . . . . . . 24 Upgrading Dell SPI from a Previous Version Uninstalling the Dell SPI . 3 Using Dell Smart Plug-in (SPI) . . . . . . . . . . . . . . . . 27 Deploying the Policies Automatically . . . . . . . . . . 28 . . . . . . . . . . . . 29 . . . . . . . . . . . . . . . . . . 29 Auto-grouping Policy SNMP Interceptor Policies . . . . . . . . .
HP-OMUG.book Page 5 Thursday, October 7, 2010 4:42 PM Launching Distributed Web Server Console . . . . . . 4 37 . . . . . 37 Launching the DWS Console from the Node Group . . . . . . . . . . . . . . . . . . . . . 38 Launching the DWS Console from the Service Map . . . . . . . . . . . . . . . . . . . . 38 Launching the DWS Console from the Alert Message . . . . . . . . . . . . . . . . . . . 38 Launching the DWS Console from Tools . Troubleshooting Dell Smart Plug-in (SPI) . . . . . . . . . .
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HP-OMUG.book Page 7 Thursday, October 7, 2010 4:42 PM 1 Introduction CAUTION: Perform the procedures in this document only if you have proper knowledge and experience in using HPOM to avoid data corruption and/or data loss. The Dell Smart Plug-in provides grouping and monitoring capability for Dell systems and enables the users to take remedial action when an inefficient system is identified.
HP-OMUG.book Page 8 Thursday, October 7, 2010 4:42 PM Figure 1-1 displays the HPOM console after you have installed Dell SPI. Figure 1-1.
HP-OMUG.book Page 9 Thursday, October 7, 2010 4:42 PM What’s New in This Release • Grouping and monitoring Dell Linux systems – • Creating the Dell Linux Servers service group under the Service Map view on the HPOM console to display all the Linux systems. Grouping and monitoring Dell ESXi systems – Creating the Dell ESXi Servers service group under the Service Map view on the HPOM console to display all the ESXi servers. • Upgrading from Dell SPI version 1.0 to 1.
HP-OMUG.book Page 10 Thursday, October 7, 2010 4:42 PM • Dell PowerEdge systems — complete support for systems ranging from x9xx to x1xx (both inclusive) that have OMSA versions 6.1 to 6.3 and supported Linux operating system installed • Dell PowerVault systems — support for Windows systems that have OMSA versions 5.5 to 6.3 installed Supported Operating Systems For the latest information on operating system support for the Dell SPI, see the Readme file.
HP-OMUG.book Page 11 Thursday, October 7, 2010 4:42 PM • The Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed in your Server Administrator home page Alert log or on the event viewer of your operating system. This guide explains the text, severity, and cause of each service alert message that the Server Administrator issues.
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HP-OMUG.book Page 13 Thursday, October 7, 2010 4:42 PM 2 Installing and Uninstalling the Dell Smart Plug-in You must install the pre-requisite softwares on your management server and managed systems before installing the Dell Smart Plug-in(SPI). A complete list of software requirements is provided in the Dell SPI readme. The readme is available with the Dell SPI installer and on the Systems Management documentation page on the Dell Support website at support.dell.com/manuals.
HP-OMUG.book Page 14 Thursday, October 7, 2010 4:42 PM Configuring the Management Server for Dell SPI To configure the management server for Dell SPI: NOTE: You must have domain administrator privileges on the HP Operations Manager (HPOM) management server where you install the Dell SPI, and ensure that you also have WinRM privileges on the system in case you want to monitor Dell ESXi systems.
HP-OMUG.book Page 15 Thursday, October 7, 2010 4:42 PM To install the WMI SNMP Provider on Windows 2003 systems: a Navigate to Settings Control Panel Add/Remove Programs. b Click Add/Remove Windows Components. The Windows Component Wizard is displayed. c On the Windows Components Wizard, select Management and Monitoring Tools and click Details. d Select WMI SNMP Provider and click OK. The provider is installed on the management server. 5 Install and configure WinRM version 2.
HP-OMUG.book Page 16 Thursday, October 7, 2010 4:42 PM Configuring the Managed Systems To configure the managed systems: 1 Install the supported Windows or Linux operating systems, or the supported ESXi version on the managed systems. 2 Install and enable the SNMP service on the managed system and ensure that the management server is able to communicate with it. 3 Configure the SNMP agent to change the community name, enable Get operations, and send traps to the HPOM management server.
HP-OMUG.book Page 17 Thursday, October 7, 2010 4:42 PM Installing the Dell SPI NOTE: You must close the HPOM console before you install or uninstall the Dell SPI or use the Repair, Modify, or Upgrade options on the Dell SPI installer. To install the Dell SPI on the HPOM management server: 1 Download the Dell SPI installer from the Dell Support website at support.dell.com. The Dell Smart Plug-in v1.1_A00.exe is a selfextracting file.
HP-OMUG.book Page 18 Thursday, October 7, 2010 4:42 PM 10 Select Yes to auto-deploy the policy files during installation. If you select No, then you must deploy them manually on the management server. For more information, see "Deploying the Policies Automatically" and "Deploying the Policies Manually" on page 29.
HP-OMUG.book Page 19 Thursday, October 7, 2010 4:42 PM Table 2-1. Command Line Options Option Description -wsmanusername Specifies user name of a local or a domain account on the ESXi system. This property determines the user name for authentication to access the ESXi system. -wsmanpassword Specifies the password for the user name you specified. -wsmancacheck Skips the authentication of Certificate Authority that issued the certificate. The value is either yes or no. The default value is no.
HP-OMUG.book Page 20 Thursday, October 7, 2010 4:42 PM Table 2-1. Command Line Options Option Description -getall Specifies the values of all the options and display them on the screen. This option gets all the values for all the individual parameters except wsmanusername and wsmanpassword. -resetdefaults Resets all the configurable values to the default values. NOTE: This option does not reset the values for the wsmanusername and -wsmanpassword options. -help Displays the help for using this tool.
HP-OMUG.book Page 21 Thursday, October 7, 2010 4:42 PM NOTE: The utility prompts you to change the password even when you change the username. To view the values for each option other than the values for wsmanusername and wsmanpassword, type the following command: DellSPIConfigUtility.exe -
HP-OMUG.book Page 22 Thursday, October 7, 2010 4:42 PM Using the Modify Option in the Installer The Modify option in the Dell SPI installer, modifies the program features that are installed.
HP-OMUG.book Page 23 Thursday, October 7, 2010 4:42 PM Using the Repair Option in the Installer If you accidentally delete any of the policies from the SPI for Dell Devices policy group, or from the Policy Inventory of the management server, use the Repair option in the Dell SPI installer to re-install the policies. The Repair option installs the missing Dell SPI policies, and automatically deploys all the policies on the management server.
HP-OMUG.book Page 24 Thursday, October 7, 2010 4:42 PM If you select only the Monitor Dell Windows Servers option, the upgrade process only preserves the alerts for the Windows servers. All the nodes grouped under Dell Managed Systems are removed and are added again when the Dell_Autogroup_Servers policy runs as per the default schedule. NOTE: If you have installed Dell SPI version 1.0 with a particular user account, then you must login with the same user account to upgrade to Dell SPI version 1.1.
HP-OMUG.book Page 25 Thursday, October 7, 2010 4:42 PM NOTE: You must uninstall the Dell SPI first before you uninstall HPOM. If you uninstall HPOM first and then attempt to uninstall the Dell SPI, the uninstallation process may fail with some errors. NOTE: When you uninstall the Dell SPI, the following error may be displayed: One or more Dell SPI processes in progress. Stop all Dell SPI processes and try again.
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HP-OMUG.book Page 27 Thursday, October 7, 2010 4:42 PM Using Dell Smart Plug-in (SPI) 3 This chapter discusses the various operations that you can perform after you install the Dell SPI on the HP Operations Manager (HPOM) management server. Understanding the Dell Smart Plug-in The Dell SPI consists of four policy files. Table 3-2 lists the policy files included in the Dell SPI. Table 3-2.
HP-OMUG.book Page 28 Thursday, October 7, 2010 4:42 PM Table 3-2. Dell SPI Policy Files Policy File Description Dell_Process_SNMPTraps This policy processes Server Administrator and OpenManage Storage Systems (Storage Systems) SNMP traps from the Dell systems and sends appropriate messages to the HPOM console. The policy retrieves the global health status of the Dell system for every trap received from the system. This policy has trap correlation feature enabled and auto-acknowledges the traps.
HP-OMUG.book Page 29 Thursday, October 7, 2010 4:42 PM Deploying the Policies Manually You can deploy the policies manually after you complete installing the Dell SPI. To deploy the policies manually: 1 Launch the HPOM console and navigate to Policy Management Policy Groups SPI for Dell Devices. 2 Select the policy that you want to deploy. 3 Right-click and select All Tasks Deploy on. The Deploy policies on screen is displayed. 4 Select the management server and click OK.
HP-OMUG.book Page 30 Thursday, October 7, 2010 4:42 PM • Groups the PowerEdge and PowerVault systems under two broad categories according to the hardware configuration—Dell Monolithic Systems and Dell Modular Systems • Dell Modular Systems—Creates a group with the Chassis Service tag as the name of the group. All the blade servers belonging to the same chassis are grouped under the Chassis Service tag group. • Dell Monolithic Systems—Groups all the monolithic servers.
HP-OMUG.book Page 31 Thursday, October 7, 2010 4:42 PM SNMP Interceptor Policies The SNMP interceptor policies have predefined rules to process all the Server Administrator/Storage System SNMP traps sent by the Dell devices to the management server, generate formatted messages, and send them to the HPOM console.
HP-OMUG.book Page 32 Thursday, October 7, 2010 4:42 PM 5 The policy also retrieves the global health status of the node and sends a message with the global health status to the active message browser of the node. You can also view the current global health status in the Global System Status service. NOTE: If a node is not DNS resolvable, the Dell SPI may not update the global health status for that node.
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HP-OMUG.book Page 34 Thursday, October 7, 2010 4:42 PM Monitoring the Health of Dell Devices The global status update policy Dell_Sched_Status_Update is a scheduled policy that updates the global status of the Dell systems periodically. The default schedule for this policy is every one hour.
HP-OMUG.book Page 35 Thursday, October 7, 2010 4:42 PM Launching Server Administrator from Tools To launch the Server Administrator web console from the Tools folder on the HPOM console: 1 Select ToolsDell OpenManage. 2 On the right pane select Server Administrator and right-click. 3 Select All TasksLaunch Tool from the pop-up menu. The Edit Parameters window is displayed. 4 Select any Dell Windows or Linux system under Dell Managed Systems. You can only select a single system under the parent nodes.
HP-OMUG.book Page 36 Thursday, October 7, 2010 4:42 PM Launching Server Administrator from the Service Map To launch the Server Administrator web console from the Dell Hardware Dell Windows Servers or Dell HardwareDell Linux Servers service map object: 1 Select any Dell system under Dell Windows Servers or Dell Linux Servers service groups on the Service Map view. 2 Right-click and select the Launch Tool option from the pop-up menu. The Select the Tool to Execute window is displayed.
HP-OMUG.book Page 37 Thursday, October 7, 2010 4:42 PM Launching Distributed Web Server Console The Dell SPI enables you to launch the DWS console as a tool from the HPOM console for the ESXi systems. You can use the DWS console to connect to the ESXi systems for troubleshooting the alerts. After you install the Dell SPI, you can see the DWS Server Administrator option under ToolsDell OpenManage on the HPOM console.
HP-OMUG.book Page 38 Thursday, October 7, 2010 4:42 PM Launching the DWS Console from the Node Group To launch the DWS console from the Dell Managed Systems node group: 1 Select any Dell ESXi system under any of the parent nodes such as Dell Monolithic Systems, or the chassis group under Dell Modular Systems. 2 Right click and select the All TasksLaunch Tool option from the popup menu. The Select the Tool to Execute window is displayed.
HP-OMUG.book Page 39 Thursday, October 7, 2010 4:42 PM 3 Right-click and select Launch ToolMessage, Launch ToolNodes, or Launch ToolService from the pop-up menu. The Select the Tool to Execute window is displayed. NOTE: For external nodes, only the Launch ToolMessage option is available. 4 Select DWS Server Administrator under ToolsDell OpenManage and click Launch. The DWS console is launched on the default browser on your system.
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HP-OMUG.book Page 41 Thursday, October 7, 2010 4:42 PM 4 Troubleshooting Dell Smart Plug-in (SPI) This section lists the problems that you may encounter while using the Dell SPI. Installer Takes Time to Launch When the Dell SPI installer is run for the first time on the management server, there is a delay of 40-45 seconds to launch the installer if the system does not have access to the internet. This problem occurs because the .NET Framework 2.
HP-OMUG.book Page 42 Thursday, October 7, 2010 4:42 PM SNMP Trap Messages are Not Created The SNMP Interceptor policy may not display the SNMP trap messages in the active message browser of the node from which it receives the traps. To resolve this, ensure that the trap destinations and the community strings on the Dell managed nodes are configured correctly and communication is established between the managed node and the management server.
HP-OMUG.book Page 43 Thursday, October 7, 2010 4:42 PM Global Health Status Not Retrieved for Dell Systems The global status update policy, Dell_Sched_Status_Update, does not retrieve the global health of discovered Dell systems until the systems are grouped under the Dell Managed Systems group. If you choose to auto-deploy the policy files during the Dell SPI installation, the policies start running as per the default schedule.
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