Dell Smart Plug-in Version 4.1 For HP Operations Manager 9.
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Contents Introduction To Dell SPI For HPOM For Microsoft Windows............................................. 5 What is new in Dell SPI version 4.1..................................................................................... 6 Key features and benefits of Dell SPI................................................................................. 8 Dell SPI deployed on HPOM console...........................................................................................................................
Viewing Knowledge Base articles..................................................................................................................................... 32 To view the KB article:............................................................................................................................................... 32 Troubleshooting Dell Smart Plug-in (SPI)........................................................................
Introduction To Dell SPI For HPOM For Microsoft Windows This guide provides information about using the Dell Smart Plug-in (SPI) Version 4.1 for Hewlett Packard Operations Manager (HPOM) 9.0 for Microsoft Windows features such as classification, monitoring, console launch, association, processing SNMP traps, and the steps to troubleshoot problems that you may encounter while monitoring the supported Dell devices. The Dell SPI version 4.1 for HPOM 9.
What is new in Dell SPI version 4.1 The following table lists the new features and functionalities of Dell SPI Version 4.1: Table 1. New Features and Functionalities New Feature Functionality Latest operating system support Dell SPI version 4.1 supports Microsoft Windows Server 2012 R2 operating system on the management server. Latest OMSA version Dell SPI version 4.1 supports the latest OMSA version 8.
New Feature Functionality • View and monitor alerts View and monitor alerts from the following Dell devices with respect to the device specific component’s status change like power supply, voltage, temperature, and so on: • • • Trap based health monitoring Dell N-Series Switches Dell 13th Generation of PowerEdge servers Dell Workstations Dell N-Series Switches Trap based health monitoring of the following Dell devices: • • • Dell 13th Generation of PowerEdge servers Dell Workstations Dell N-Series S
Key features and benefits of Dell SPI Dell SPI version 4.1 provides the following features for managing the Dell devices: Table 2.
Feature Functionality • • • • EqualLogic Group Manager Console This tool can be launched from the classified Dell EqualLogic PS-Series Storage Arrays. Dell Compellent Storage Manager Console This tool can be launched from the classified Dell Compellent Storage Arrays. Dell OpenManage Switch Administrator Console This tool can be launched from the classified Dell 8000, Dell 8100 Series Switches, or Dell N-Series switches.
Dell SPI deployed on HPOM console The following screenshots display the Dell SPIv4.1 for HPOM console. Figure 1. Dell SPI Map view Figure 2.
Support Matrix Dell SPI version 4.1 supports the Dell devices and operating systems as listed in the following sections: • Supported operating systems for the management server • Supported operating systems for the managed nodes • Supported Dell Platforms Management Server The following table lists the supported operating systems on the management server: Table 3.
ESXi Windows Linux VMware ESXi 4.0 U2 Server Windows Small Business Server 2008 R2 Red Hat Enterprise Linux 4.7 (32 and 64 bit) VMware ESXi 4.0 U1 Server Windows Small Business Server 2008 SP2 SUSE Linux Enterprise Server 12 (64 bit) VMware ESXi 4.
10th generation of PowerEdge servers 11th generation of PowerEdge servers 12th generation of PowerEdge servers 13th generation of PowerEdge servers T110 R920 T330 T110 II T320 T430 T310 T420 T630 T410 T620 T610 T710 M610 M610x M710 M710HD M910 M915 NOTE: The corresponding Dell Remote Access Controllers (DRAC5, iDRAC6, iDRAC7 and iDRAC8) are included as part of their respective generation of Dell PowerEdge servers in the preceding table.
PowerVault NX3000 PowerVault NX3100 PowerVault NX3200 PowerVault NX3300 Supported Dell EqualLogic PS-Series Storage Arrays EqualLogic PS4000 EqualLogic PS5000 EqualLogic PS6000 EqualLogic PS4100 EqualLogic PS5500 EqualLogic PS6010 EqualLogic PS4110 EqualLogic PS6100 EqualLogic PSM4110 EqualLogic PS6110 EqualLogic PS6210 EqualLogic PS6500 EqualLogic PS6510 Supported Dell PowerVault MD Storage Arrays PowerVault MD3200 PowerVault MD3400 PowerVault MD3220i PowerVault MD3420 PowerVault MD3220 Pow
S-Series M-Series Z-Series N-Series 8000 | 8100 Series N3048 N3048P N4032 N4032F N4064 N4064F 15
Dell Smart Plug-in policies The Dell SPI consists of the following policies: 1. Dell Hardware Autogroup Policy 2. Dell Device Generic Traps 3. Dell Connections License Manager Scheduled Status Poll 4. Dell Server 5.
Policy File Description Dell Connections License Manager Scheduled Status Poll Periodically polls the Dell Connections License Manager (DCLM) health, license availability, verifies the DCLM configuration parameters and provides the corresponding status information to the HPOM console.
Policy File Description Dell EqualLogic PS-Series Storage Scheduled Status Poll This policy periodically polls the EqualLogic PS-Series Storage Arrays grouped in Dell Hardware under the Services hierarchy and provides the global system health status information to the HPOM console. Dell EqualLogic PS-Series Storage Traps Processes the SNMP traps generated by Dell EqualLogic PS-Series Storage Arrays and sends appropriate messages to the HPOM console. It supports autocorrelations of messages.
Deploying Smart Plug-in policies The following Dell policies are automatically deployed on the management server when you install the Dell SPI and run as per the default schedule: • Dell Hardware Autogroup Policy • Dell Device Generic Traps • Dell Connections License Manager Scheduled Status Poll • Dell Server Traps • Dell Server Scheduled Status Poll • Dell Agent-free Server Traps • Dell Workstation Scheduled Status Poll • Dell DRAC and Chassis Traps • Dell DRAC and Chassis Scheduled Statu
Using Dell Smart Plug-in (SPI) features This chapter discusses the various operations that you can perform after you install the Dell SPI on the HP Operations Manager (HPOM) management server. Classifying Dell devices The Dell Hardware Autogroup Policy is a scheduled task. By default, the policy is scheduled to run at 04:00 hours every Sunday. You can change this default schedule as per your requirement. 1.
– M-Series Switches service group for Dell M-Series Switches – S-Series Switches service group for Dell S-Series Switches – Z-Series Switches service group for Dell Z-Series Switches – 8000 | 8100 Series Switches service group for Dell 8000 Series and 8100 Series network switches • Creates the following service group under Dell SPI Licensing group: – Agent Free Server Monitoring v3 service group for providing a representation for Dell server out-of-band licensing feature for the agent-free server monitorin
NOTE: When the Auto-grouping policy is scheduled along with other Monitoring policies at the same time, an error message may be displayed in a pop-up window. You can ignore the error message by clicking OK in the pop-up window. The auto-grouping policy classifies the iDRAC7 or iDRAC8 devices only if valid licenses are available in the Dell Connections License Manager (DCLM).
Policy Name Description • Dell Workstation Scheduled Status Poll IDRAC7 or iDRAC8 (Agent-free servers) devices, launch the Dell Remote Access Controller Console (in-band). For more information, see Launching Dell Consoles. This policy periodically polls both the Dell Workstations and its corresponding RACs and provides the global system health status information to the HPOM console in the active message browser of the HPOM console.
Policy Name Description Dell 8000 | 8100 Network Switch Scheduled Status Poll This policy periodically polls the Dell 8000 Series and 8100 Series Network Switches grouped under Dell Managed Systems and provides the global system health status information to the HPOM console. To view the health of the individual components for: • Dell 8000 | 8100 Series switches, launch the OpenManage Switch Administrator Console. For more information, see Launching Dell Consoles.
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3. For all Critical and Warning traps, it retains the messages in the active message browser and auto correlates the trap once it receives a corresponding Critical, Warning, or Normal trap. 4. Retrieves the global system status of the node and sends a message with the global system status to the active message browser of the node. If a node is not DNS resolvable, the Dell SPI may not update the global health status for that node.
Dell Device Console launch tools NOTE: The OpenManage Server Administrator Console can be launched only from iDRAC7 or iDRAC8 devices. Dell Chassis • CMC Console NOTE: The CMC Console can be launched from CMC, VRTX CMC, and FX2 CMC devices.
Dell Device Description – MD Storage Manager Console NOTE: If the MD Storage Manager Client is installed in a non-default location, then you need to manually configure the location where the MD Storage Manager Client is installed in the MD Storage Manager Console Tools.
Launching Dell consoles from nodes You can launch a console for a specific Dell Device from the Nodes hierarchy. The devices include Dell Servers, Dell Workstations, Dell Chassis, Dell Remote Access Controllers, Dell Storage, and Dell Network Switches. For more information about Dell devices, see Table 7 and Table 8 in the Launching Dell Consoles section. For more information about Dell consoles, see Table 7 and Table 8 in the Launching Dell Consoles section.
Associating Dell servers with RACs You can view the classified in-band or out-of-band Dell 10th or later generation of PowerEdge servers and their corresponding RACs that are associated with the Dell servers in the Nodes view of the HPOM console. 1. Click Nodes → Dell Managed Systems → Dell Servers → → Server IP/FQDN (Service Tag). Dell Server sub group refers to either one of the servers listed under the Dell Servers group.
NOTE: For Dell PowerEdge FM120x4 server nodes associated with FX2 CMC devices, the Server Node ID is used in the slot representation as shown below: - < Slot Name (Server Node ID)> 3. Click a service tag to view the managed nodes of the servers and their corresponding RACs that are associated with FX2 CMC.
NOTE: In a particular auto-grouping cycle, if an unreachable device becomes reachable, then this device is removed from the Dell Unresponsive Devices folder and classified under its corresponding device classification. Viewing Dell unresponsive devices To view the Dell Unresponsive devices from the Nodes hierarchy: Navigate to Nodes → Dell Managed Systems and click Dell Unresponsive Devices. The Dell unresponsive devices are displayed.
Troubleshooting Dell Smart Plug-in (SPI) This section lists the problems that you may encounter while using the Dell SPI and their resolutions. “Failed to get the warranty details for the service tag: ” Problem Unable to retrieve the Warranty details for any Dell device. Reason The Warranty URL is not resolvable from the management server.
"The Setup must update files or services not updateable while the system is running. If you choose to continue, a reboot is required to complete the setup." Solution You can ignore this error as the uninstallation of the Dell SPI is successful. Installer takes time to launch Problem When the Dell SPI installer is run for the first time on the management server, there is a delay of 40-45 seconds to launch the installer if the system does not have access to the internet.
2. Under the Node Cache Settings option, set the DNS cache value to False to disable the DNS caching. The nodes now display the traps correctly. Global System Status not retrieved for Dell devices Problem The Dell Server Scheduled Status Poll policy does not retrieve the global system status of the classified Dell devices until the devices are grouped under the Dell Managed Systems group.
Related documents and resources This chapter gives you the details of other documents and resources to help you work with the Dell Smart Plug-in version 4.1. Other documents you may need In addition to this guide, you can access the following guides available on the Dell Support website at dell.com/support/manuals. On the Manuals page, click Software → Systems Management. Click the appropriate product link on the right-side to access the documents: • HP Operations Manager 9.
4. Select the appropriate service or support link based on your need.
