Dell SP2318H/SP2418H Monitor User’s Guide Model: SP2318H/SP2418H Regulatory model: P2317Hb, P2417Hb
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017-2019 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . 9 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . .27 Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting the VGA cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting the HDMI cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting the DisplayPort (DP to DP) cable (optional) . . . . . . . 30 Connecting the USB 3.0 cable . . .
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 FCC Notices (U.S. Only) and Other Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up your monitor with a third-party stand, refer to the respective stand setup guide for setup instructions.
Stand Base Power Cable (Varies by Country) VGA Cable HDMI Cable USB 3.
Product Features The Dell SP2318H/SP2418H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • SP2318H: 58.4 cm (23-inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through VGA, DisplayPort, and HDMI, with fullscreen support or lower resolutions. • SP2418H: 60.5 cm (23.8-inch) viewable area (measured diagonally).
Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) About Your Monitor │ 9
Back View Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Releases stand from monitor. 4 Security lock slot Secures monitor with security lock (security lock not included).
Side View Label 1 Description USB downstream port Use Connect your USB device. NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
Bottom View Bottom view without monitor stand Label Description Use 1 Power cable connector Connect the power cable. 2 HDMI port Connect your computer with HDMI cable. 3 DisplayPort Connect your computer with DP cable. (cable not included) 4 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 5 VGA connector Connect your computer with VGA cable.
Monitor Specifications Model SP2318H SP2418H Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 584.20 mm (23 inches) 604.52 mm (23.8 inches) Horizontal, Active Area 509.18 mm (20.05 inches) 527.04 mm (20.75 inches) Vertical, Active Area 286.42 mm (11.28 inches) 296.46 mm (11.67 inches) Area 145839.33 mm (226.05 inch2) Pixel pitch 0.265 mm x 0.265 mm 0.275 mm x 0.
Connectivity • 1 x DP 1.2 • 1 x HDMI 1.4 • 1 x VGA • 1 x USB 3.0 port - Upstream • 2 x USB 3.0 port - Side • 2 x USB 2.0 port - Bottom Border width (edge of monitor to active area) 11.4 mm (Top/Left/Right) 18.
Preset Display Modes Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- IBM, 720 x 400 31.5 70.0 28.3 -/+ VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.
Physical Characteristics Model SP2318H Signal cable type • Analog: D-Sub, 15 pins SP2418H • Digital: DisplayPort, 20 pins (cable not included) • Digital: HDMI, 19 pins • Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 487.1 mm (19.17 inches) 492.1 mm (19.37 inches) Height (compressed) 357.1 mm (14.06 inches) 362.1 mm (14.26 inches) Width 532.0 mm (20.94 inches) 549.8 mm (21.65 inches) Depth 180.0 mm (7.09 inches) 180.0 mm (7.
Weight of stand assembly 2.10 kg (4.63 lb) 2.10 kg (4.
Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This feature is called Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
Energy Star Power Consumption Pon 18.5 W ETEC 54.1 kWh The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal. NOTE: This monitor is ENERGY STAR certified. NOTE: Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
Pin Assignments VGA Connector Pin Number 15-pin Side of the Connected Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5 V/3.
DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.
HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.
USB 3.0 Upstream Connector Pin Number 9-pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB 3.
5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB 2.0 Downstream Connector Pin Number 4-pin Side of the Connector 1 VCC 2 DMD 3 DPD 4 GND USB Ports • 1 x USB 3.0 upstream - bottom • 2 x USB 2.0 downstream - bottom • 2 x USB 3.0 downstream - side NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the power save mode.
LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. If you have purchased a third-party stand, refer to the respective stand setup guide for the set-up instructions. To attach the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it. 2. Insert the stand base blocks fully into the stand slot. 3.
5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. 7. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the VGA, DP or HDMI cable from your monitor to the computer.
Connecting the DisplayPort (DP to DP) cable (optional) NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary. Connecting the USB 3.0 cable After you have completed connecting the VGA/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See Bottom View for details.) 2. Connect the USB 3.
5. Use the cable slot on the monitor stand to organize the cables. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above.
Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall by following the instructions that comes with the wall mounting kit.
Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front-Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the front-panel buttons: Front-Panel Button 1 Description Use this button to choose from a list of preset color modes.
2 Use this button to choose from a list of video signals that may be connected to your monitor. Shortcut key/ Input Source Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System. 3 Menu Use this button to go back to the main menu or exit the OSD main menu. 4 Exit Use the Power button to turn the monitor On and Off. 5 Power (with power light indicator) The white light indicates the monitor is On and fully functional.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the button to launch the OSD menu and display the main menu.
Main Menu for digital (HDMI) input Main Menu for digital (DP) input NOTE: Auto Adjust is only available when you use the analog (VGA) connector. and buttons to move between the setting options. As you 2. Press the move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Press the button once to activate the highlighted option.
4. Press the and buttons to select the desired parameter. 5. Press to enter the slide bar and then use the and buttons, according to the indicators on the menu, to make your changes. 6. Select the Icon button to return to the main menu. Menu and Submenus Description Brightness/ Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and button to decrease the brightness (min.
Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjust function optimizes the display settings for use with your particular setup. Auto Adjust allows the monitor to self-adjust to the incoming video signal. After using Auto Adjust, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display settings. NOTE: In most cases, Auto Adjust produces the best image for your configuration.
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. VGA Select the VGA input when you are using the analog to select the VGA input (VGA) connector. Press source. DP Select the DP input when you are using the to select the DisplayPort (DP) connector. Press DisplayPort input source. HDMI Select the HDMI input when you are using the HDMI to select the HDMI input source. connector.
Color Use Color to adjust the color setting mode. Preset Modes When you select Preset Modes, you can choose Standard, ComfortView, Multimedia, Movie, Game, Warm, Cool, or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. • Multimedia: Loads color settings ideal for multimedia applications.
Use the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the DP or HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
Hue This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh or to adjust the hue from '0' to tone color. Use '100'. Use to increase the green shade of the video image. Use to increase the purple shade of the video image. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. Saturation This feature can adjust the color saturation of the video image. Use from '0' to '100'.
Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. Horizontal Position or to adjust the image left or right. Use Minimum is '0' (-). Maximum is '100' (+). Vertical Position or to adjust the image up or down. Use Minimum is '0' (-). Maximum is '100' (+). NOTE: Horizontal Position and Vertical Position adjustments are only available for "VGA" input. Sharpness This feature can make the image look sharper or softer. Use '100'.
Energy Power Button LED Allows you to set the power LED indicator On or Off to save energy. USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in. Reset Energy Select this option to restore default Energy settings.
Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Rotation Rotates the OSD by 90 degrees counter-clockwise. You can adjust the menu according to your Display Rotation. Transparency Select this option to change the menu transparency by and buttons (min. 0 / max. 100).
Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. LCD Helps reduce minor cases of image retention. Conditioning Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting Enable.
Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all settings to the factory preset values. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Message When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled.
You will see the following message before the DDC/CI function is disabled: When the monitor goes into power-save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following message will appear depending on the selected input: NOTE: The message may be slightly different according to the connected input signal.
or See Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK. In Windows® 10: 1. Right-click on the desktop and click Display settings. 2.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers.
Vertical Extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab and click Advanced. 3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation. 4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation. 5.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
3. Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 1 on the front panel again. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text screens. The test is complete when the text screen appears. To exit, press Button 1 again.
No Video/Power LED on No picture or no brightness • Increase brightness & contrast controls via OSD. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. Poor Focus Picture is fuzzy, • Perform Auto Adjust via OSD. blurry, or ghosting • Adjust the Phase and Pixel Clock controls via OSD. • Eliminate video extension cables.
Stuck-on Pixels LCD screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD.
Synchronization Problems Screen is scrambled or appears torn • Reset the monitor to factory settings. • Perform Auto Adjust via OSD. • Adjust the Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Safety Related Issues Visible signs of smoke or sparks • Do not perform any troubleshooting steps.
Wrong Color Picture color not good • Change the settings of the Preset Modes in the Color menu OSD depending on the application. • Adjust R/G/B value under Custom Color in Color menu OSD. • Run the built-in diagnostics.
No Input Signal No picture, the when user controls LED light is white are pressed • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player.
Super Speed USB Super Speed USB • Check that your computer is USB 3.03.0 interface is 3.0 peripherals capable. slow working slowly or • Some computers have USB 3.0, USB not working at all 2.0, and USB 1.1 ports. Ensure that the correct USB port is used. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. Wireless USB peripherals stop working when a USB 3.
Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.