Dell Speakerphone SP3022 User Guide Regulatory Model: SP3022
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents What’s in the box ........................................................................... Views .............................................................................................. Setting up your speakerphone ........................................................ Setting up your speakerphone with a monitor ................................. Set your speakerphone as default sound device in Windows 10/11 .............................................................................
What’s in the box Speakerphone USB-C to USB-A adapter Dell Speakerphone SP3022 Quick Start Guide User Documentation 4
Views Front view LED Microsoft Teams Answer/ End/ Reject* call Mute/Unmute Volume up Volume down Back view USB-A plug USB-C to USB-A adapter 5 NOTE: Please refer to page 12 for more details of Answer/ End/ Reject call button.
Setting up your speakerphone 1. Gently unwind the cable from the cable holder on the back of the speakerphone. Cable 2. Dislodge the USB-A connector from the adapter as required Caution: Bending the cable at a sharp angle could damage the cable and cause it to fray overtime.
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Setting up your speakerphone with a monitor Connect the speakerphone cable to the USB-A port or USB-C on your monitor. 1. Connect to the USB-A port of the Dell monitor. USB-A Or 2. Connect to the USB-C port of the Dell monitor. USB-C NOTE: If the speakerphone is not detected, check if the upstream cable is connected from your computer to the Dell monitor.
Set your speakerphone as default sound device in Windows 10/11 Set as default sound device in system setting by follow steps below: 1. Go to Settings. 2. Go to System - Sound. 3. On the right, select the required device from the drop down list in choose your output device. a. Set output device b.
Set as default sound device in sound setting by follow steps below: 1. Click on the sound volume icon in the system. 2. Click on the up right arrow. 3. Choose the desired audio device from the list.
Features The Dell Speakerphone SP3022 makes it easier for you to handle your calls with quick access to essential control functions. LED Mute/Unmute Microsoft Teams Answer/ End/ Reject* call Volume up Volume down Open Microsoft Teams Tap the Microsoft Teams button Answer/ End/ Reject call Tap the Answer/ End/ Reject call button Speaker volume down Tap the Volume down button Speaker volume up Tap the Volume up button Mute/Unmute microphone Tap the Mic.
Using Microsoft Teams with your speakerphone Answer incoming Teams calls: (1) Press the Answer/ End/ Reject call button to answer the incoming call. Reject incoming Teams calls: (1) Long press the Answer/ End/ Reject call button for one second to reject the incoming call. End Teams calls: (1) Press the Answer/ End/ Reject call button to end the call. Making Teams calls: (1) Press the Teams button to bring Teams app on the main screen. (2) Start a call through the Teams application on your computer.
Adjusting the volume: (1) Press the Volume up button to increase the volume. An audio prompt tone can be heard when pressing the Volume up button. (2) Press the Volume down button to decrease the volume. An audio prompt tone can be heard when pressing the Volume down button.
Button and LED behavior Powered on/plugged in: LEDs light up for 3 seconds when the device is plugged in. Teams Active/Notifications: (1) Teams LED lights up white if Teams is active. (2) Teams LED blinks if receiving Teams notifications.
Incoming, Pickup, Active, Hang Up Call: (1) Answer call LED blink green if receiving a call. (2) Answer call LED lights up green during the call. (3)Answer call LED turns off if the call ends. Mute/Unmute: (1) Mic. LED lights up red if mic is muted.
(2) Mic. LED turns off if mic is on. Volume up/down: Volume down/up LED lights up white if the button is pressed.
SP3022’s button behavior on some popular communication software • Microsoft Teams work as intended with SP3022’s buttons, Table below has behavior of speakerphone buttons in most of the popular communication software.
Dell Peripheral Manager What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your computer. It allows the user to make changes to settings of the device and provides additional customization. Installing Dell Peripheral Manager You can manually install the software by checking for updates or by using the link below: https://www.dell.com/support/dpem.
Troubleshooting Problems Possible solutions Audio performance issues • Check and update system BIOS and audio driver for newer version. Update your system’s BIOS and SP3022 firmware • Please update your system’s BIOS and drivers from. https://www.dell.com/support/drivers • Please update your Dell Speakerphone SP3022 FW from. https://www.dell.com/support/drivers • Driver update only possible on Windows 10/11 64-Bit OS System • Need to connect Dell Speakerphone SP3022 to your computer before updating FW.
How to set up PC when you observe abnormal sound You can follow the steps below: 1.Right-click sound icon and enter Sounds. 2.In Playback page, right click on speakerphone icon and click properties. 3.In Advanced page, uncheck Enable audio enhancements. 4.In Recording page, right click on speakerphone icon and click properties. 5.In Advanced page, uncheck Enable audio enhancements. Volume is too low • Remove any obstructions between SP3022 and the user.
Choose the desired audio device from the list • To open the classic Sound options in Windows 10, you can follow steps below: 1. Press Win + R to the “Run” dialog. 2. Type or copy-paste the following command: Mmsys.cpl 3. Press the Enter key. This will open the “Sounds” applet directly. 4. Select the desired device in the list and click on the Set Default button.
Specification Specifications Model number SP3022 Connection type USB-A or USB-C Audio output • Output power: (with extension cable) -USB2.0 = 2 x 1W -USB3.0 = 2 x 1.8W Frequency Response: 90Hz ~ 20KHz @ -10dB • SPL: >=90dB @ 0.5m, USB 3.
Statutory information Warranty Limited warranty and return policies Dell-branded products carry a 3-years limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.
Getting Help Contacting Dell: Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4.
