Administrator Guide

Table Of Contents
Configure Local Unisphere Central User Password Requirements................................................................331
Apply Password Requirements to Storage Center Users............................................................................... 332
Reset Password Aging Clock................................................................................................................................. 332
Require Users to Change Passwords................................................................................................................... 333
Managing User Settings with Unisphere...................................................................................................................333
Change User Password........................................................................................................................................... 333
Configure Email Settings......................................................................................................................................... 333
Configure Client Options.........................................................................................................................................334
Chapter 16: SupportAssist Management.................................................................................... 335
Data Types that Can Be Sent Using SupportAssist............................................................................................... 335
Configure SupportAssist Settings for the Data Collector.....................................................................................336
Configure SupportAssist Settings for a Single Storage Center.......................................................................... 336
Manually Sending Diagnostic Data Using SupportAssist....................................................................................... 337
Manually Send Diagnostic Data for Multiple Storage Centers....................................................................... 337
Send Diagnostic Data for a Single Storage Center ..........................................................................................337
Save SupportAssist Data to a File.........................................................................................................................338
Saving SupportAssist Data to a USB Flash Drive .................................................................................................. 338
USB Flash Drive Requirements.............................................................................................................................. 338
Prepare the USB Flash Drive..................................................................................................................................338
Save SupportAssist Data to the USB Flash Drive.............................................................................................339
Troubleshooting SupportAssist USB Issues........................................................................................................339
Managing SupportAssist Settings...............................................................................................................................340
Edit SupportAssist Contact Information............................................................................................................. 340
Configure SupportAssist to Automatically Download Updates......................................................................340
Configure a Proxy Server for SupportAssist.......................................................................................................341
CloudIQ...............................................................................................................................................................................341
Controlling Data Sent to CloudIQ.......................................................................................................................... 341
Contents
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