Install Guide

Updating Storage Manager Software

Use the following tasks to update the Storage Manager Data Collector, Storage Manager Client, Storage Manager Server Agent, and

Storage Manager Virtual Appliance.

Topics:

• Update the Storage Manager Data Collector

• Update the Storage Manager Client

• Update the Storage Manager Server Agent

• Update the Storage Manager Virtual Appliance

Update the Storage Manager Data Collector

Follow these steps to update the Storage Manager Data Collector to a newer version.

Prerequisites

• The Storage Manager Data Collector that you are updating must be version 15.3.1 or later.

• The server that hosts the Data Collector must be running a 64-bit operating system. If the Data Collector is installed on a 32‐bit

server, migrate to a 64-bit operating system.

• For each managed Storage Center, the Storage Center certificate must contain the host name or management IP address used to add

the Storage Center to Storage Manager.

Steps

1. Download the Storage Manager Data Collector software to the Windows server.

The Storage Manager Data Collector is available for download from the Drivers & Downloads tab of the storage system support page

located at Dell.com/support.

2. Unzip the software, and double-click the Storage Manager Data Collector Setup file to update the Data Collector.

NOTE:

Allow at least 60 minutes for the Data Collector service to start after it is updated. If the service takes longer

than 60 minutes to start, contact technical support.

3. Run the Storage Manager Data Collector Setup file

4. If you are using a remote Data Collector, repeat the previous steps on the Windows server that hosts the remote Data Collector.

Update the Storage Manager Client

Follow these steps to update an existing installation of the Storage Manager Client to a newer version:

Steps

1. Use the Storage Manager Client to connect to the updated Data Collector.

The Storage Manager Client prompts you to download the Storage Manager Client installation file.

2. Click Yes.

3. Run the Storage Manager Client installer and follow the steps.

Results

NOTE:

The Storage Manager Client is also available for download from the Drivers & Downloads tab of the storage

system support page located at Dell.com/support.

32 Updating Storage Manager Software