Administrator Guide

8. Specify the site address in the Onsite Address area.
9. Click OK.
Configure SupportAssist to Automatically Download
Updates
Configure SupportAssist to automatically download updates to the Storage Center.
Steps
1. If you are connected to a Data Collector, select a Storage Center from the drop-down list in the left navigation pane of Unisphere
Central.
2. Click Summary.
The Summary view is displayed.
3. In the Summary view, click (Settings).
The Storage Center Settings dialog box opens.
4. Click the SupportAssist tab.
5. In the Server area, select Notify me of updates and automatically download them from the Software Update Mode drop-down
menu.
6. Click OK.
Configure a Proxy Server for SupportAssist
Use the Storage Center settings to configure a proxy server for SupportAssist.
Steps
1. If you are connected to a Data Collector, select a Storage Center from the drop-down list in the left navigation pane of Unisphere
Central.
2. Click
Summary.
The Summary view is displayed.
3. In the Summary view, click (Settings).
The Storage Center Settings dialog box opens.
4. Click the SupportAssist tab.
5. Select the Use Web Proxy checkbox .
6. Specify the IP address for the proxy server in the IPv4 Address field.
7. Specify the port number for the proxy server in the Port field.
8. If the proxy server requires authentication, type the user name and password for the proxy server in the User Name and Password
fields.
9. Click OK.
CloudIQ
CloudIQ provides storage monitoring and proactive service, giving you information tailored to your needs, access to near real-time
analytics, and the ability to monitor storage systems from anywhere at any time. CloudIQ simplifies storage monitoring and service by
providing:
• Proactive serviceability that informs you about issues before they impact your environment.
• Centralized monitoring across your environment, using a dashboard that aggregates key information such as system health scores,
performance metrics, and current capacity and trends.
CloudIQ requires the following:
• Storage Centers must be running software version 7.3 or later.
• SupportAssist must be enabled on Storage Center.
• Each Storage Center must be connected to CloudIQ and initialized using the CloudIQ process referred to as onboarding. To onboard a
Storage Center, you need the serial number, service tag, and Storage Center software version.
SupportAssist Management
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