Install Guide

Updating Storage Manager Software

Use the following tasks to update the Storage Manager Data Collector, Storage Manager Client, Storage Manager Server Agent, and

Storage Manager Virtual Appliance.

Update the Storage Manager Data Collector

Follow these steps to update the Storage Manager Data Collector to a newer version.

Prerequisites

• The Storage Manager Data Collector that you are updating must be version 15.3.1 or later.

• The server that hosts the Data Collector must be running a 64-bit operating system. If the Data Collector is installed on a 32‑bit server,

migrate to a 64-bit operating system.

• For each managed Storage Center, the Storage Center certicate must contain the host name or management IP address used to add

the Storage Center to Storage Manager.

Steps

1 Download the Storage Manager software.

2 Unzip the Storage Manager Data Collector Setup le.

3 Run the Storage Manager Data Collector Setup le to update the Data Collector.

Data Collector Manager opens , and the Data Collector service attempts to start.

NOTE

: Allow at least 60 minutes for the Data Collector service to start. If the service takes longer than 60 minutes, contact

technical support.

4 If you are using a remote Data Collector, repeat the previous steps on the server that hosts the remote Data Collector.

Update the Storage Manager Client

Follow these steps to update an existing installation of the Storage Manager Client to a newer version.

1 Use the Storage Manager Client to connect to the updated Data Collector.

The Storage Manager Client prompts you to download the Storage Manager Client installation le.

2 Click Yes.

3 Run the installer and follow the steps.

Update the Storage Manager Server Agent

Follow these steps to update the Storage Manager Server Agent. Update the Storage Manager Server Agent on all servers managed by

the

Data Collector.

Prerequisites

• The Server Agent must be connected to a Data Collector.

• The Data Collector must be updated to the newer version.

Steps

1 Open the Server Agent Manager.

2 Click Check for Upgrades.

The server downloads the Server Agent installer from the Data Collector.

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