Owners Manual

3 Remove the service bae from the chassis.

CAUTION: To prevent a thermal shutdown of the storage system, the storage controller must be installed within three

minutes of removing the service bae.

4 Install the storage controller into the chassis.

5 Reconnect the cables to the storage controller.

6 Clear the storage controller swap status from the Hardware tab in Dell Storage Manager.

For instructions, see the Dell Storage Manager Administrator’s Guide.

Next steps

1 Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode.

2 Use Dell Storage Manager to send SupportAssist information to technical support.

3 Contact technical support to let them know that you have completed a repair.

Riser 1

You might need to remove a riser when replacing some of the components of an SC5020 series storage system.

Observe proper electrostatic discharge precautions when replacing a riser.

Remove Riser 1

Use this procedure to remove riser 1.

Prerequisite

• Use Dell Storage Manager to send SupportAssist information to technical support.

• Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance

mode.

Steps

1 Shut down the storage controller using Dell Storage Manager.

2 Make sure that all cables plugged into the storage controller are labeled.

3 Disconnect the cables from the storage controller that was shut down.

4 Remove the storage controller from the chassis.

CAUTION

: To prevent a thermal shutdown of the storage system, the service bae must be installed within three minutes

of removing the storage controller.

5 Install the service bae into the empty slot in the chassis.

6 Remove the cover of the storage controller.

7 Lift the blue latch that secures the riser to the storage controller.

8 Grasp the touch points of the riser.

9 Lift the riser from the riser connector on the system board.

10 Remove the I/O card installed in the riser and set it aside.

Replacing Storage System Components