Administrator Guide

• Centralized monitoring across your environment, using a dashboard that aggregates key information such as system health scores,
performance metrics, and current capacity and trends.
CloudIQ requires the following:
• Storage Centers must be running software version 7.3 or later.
• SupportAssist must be enabled on Storage Center.
• Each Storage Center must be connected to CloudIQ and initialized using the CloudIQ process referred to as onboarding. To onboard a
Storage Center, you need the serial number, service tag, and Storage Center software version.
• Each user must be registered with support.emc.com for access to the Dell EMC support portal, which also includes access to CloudIQ.
For more information about CloudIQ, contact technical support or visit the Dell EMC CloudIQ Home Page.
Controlling Data Sent to CloudIQ
When a Storage Center has been onboarded to CloudIQ and SupportAssist is enabled, the CloudIQ Enabled option appears in the
SupportAssist settings tab and is selected by default. When the CloudIQ Enabled checkbox is selected, the Storage Center sends data to
CloudIQ more frequently than, and independent of, the SupportAssist schedule. You can remain connected to CloudIQ, but stop sending
data by clearing the checkbox.
1 In the Summary tab, click (Settings). The Edit Storage Center Settings dialog box opens.
2 Click the SupportAssist tab.
3 Select or clear the CloudIQ Enabled checkbox.
4 Click OK.
NOTE
: It may take up to four hours for changes made to this checkbox to take eect.
SupportAssist Management 243