Dell Replay Manager Version 7.
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Contents About this Guide............................................................................................................................................... 7 Revision History.................................................................................................................................................................. 7 Related Publications............................................................................................................................................
Configure Servers...................................................................................................................................................... 24 4 Backing Up and Restoring Data....................................................................................................................27 Using the Replay Manager Explorer...............................................................................................................................
Add a Note to a Restore Point................................................................................................................................. 46 Edit a Note for a Restore Point................................................................................................................................ 46 Unimport a Restore Point.........................................................................................................................................
Recover a Mailbox..................................................................................................................................................... 63 Replay Sizes and Storage Center Storage Profiles................................................................................................ 64 Microsoft Hyper-V...........................................................................................................................................................
Preface About this Guide This guide provides information on Replay Manager. Revision History The following table lists each version of the Replay Manager Administrator’s Guide along with the date and changes associated with the version.
1 Overview This section provides an overview of Replay Manager and its components, and lists the installation requirements. Introduction to Replay Manager Replay Manager is a client/server application that creates and manages application-consistent Replays on a Dell Storage Center.
NOTE: Previously, Dell Storage Integration Tools for VMware was named Dell Compellent Integration Tools for VMware (CITV). Replay Manager Management Tools The Replay Manager Management Tools consist of the following: • Replay Manager Explorer, a graphical user interface for creating and managing Replays. • Replay Manager Command Set, a snapin to Microsoft Windows PowerShell that provides cmdlets for scripting Replay Manager functions.
Requirement Description Privileges On a Windows Server, administrative privilege is required to install Replay Manager Service. To use Replay Manager Service, a user must belong to the Administrators group or Backup Operators group. In a cluster environment, a user must belong to the Administrators group or Backup Operations group on each node in the cluster.
Requirement Description • Microsoft Windows Server 2016 with the Hyper-V role installed NOTE: To successfully back up Hyper-V guests, the Microsoft Windows Server must be configured with the auto mount feature enabled which is the default. NOTE: Hyper-V Server is not supported. NOTE: Virtual Fibre Channel is not supported.
Requirement Description NOTE: For vApps, VMs must be in the root to be able to create a snapshot. VMs within nested vApps are not supported by RMSV. For information on deploying a DSITV virtual appliance with Replay Manager Service for VMware, see to the Dell Storage Integration Tools for VMware Administrator’s Guide. Related link Introduction to Replay Manager Exchange Verification Service The following table lists requirements for installing and using the optional Exchange Verification Service.
Requirement Description • • • • Microsoft Windows Server 2016 Microsoft Windows 7 Microsoft Windows 8.1 Microsoft Windows 10 Microsoft .NET Framework Full .NET Framework version 4.6 Windows PowerShell Windows PowerShell version 4.0 or later Replay Manager Ports This section specifies the ports required for Replay Manager.
Type Supported Connections Storage Center • • Replay Manager Service and Provider to Storage Center RMSV to Storage Center NOTE: Storage Center must be properly configured for IPv6. Since Storage Center does not support the discovery of IPv6 addresses, Replay Manager cannot auto discover a configured IPv6 address. You must enter the IPv6 address or DNS host name of the Storage Center.
2 Installing Replay Manager Components This section provides the instructions for installing the Replay Manager Service and Replay Management Tools, and describes how to install and configure the Verification Service and HTTP Proxy Service. Licensing for Replay Manager Replay Manager requires a license purchased from Dell, but can be evaluated for a period of time. During the trial period, you can use all features of Replay Manager by leaving the Product Serial Number field in the License tab blank.
NOTE: The Local Volumes extension is always installed as part of the Replay Manager Services feature. The Change Service Account page opens. 9 Select one of the following: • Local System Account: Select this option to set the Replay Manager Service to use Local System as the service account. • This Account: Select this option to set the Replay Manager Service to use a specific domain or local Windows user as the service account. Enter the user name and password.
9 Click Install. The InstallShield wizard installs the selected Replay Manager Tools. When installation is complete, the InstallShield Wizard Completed page opens. 10 Click Finish to complete the installation. After installing the Replay Manager Management Tools, use the Replay Manager Explorer to add and configure the Replay Manager Service you manage.
Configure the Verification Service After installing the Replay Manager Verification Service on the server, configure the Replay Manager to use the Verification Service for backups and restores of Microsoft Exchange Servers. 1 Start the Replay Manager Explorer, and connect to the Exchange server for which you want to verify backup and restore operations. 2 Click Configure Server, and click the Exchange Verification tab.
Steps 1 On the server running Replay Manager Services, open Microsoft Internet Explorer. 2 Select Internet Options from the Tools menu. 3 Click the Connections tab. 4 Click LAN settings. The Local Area Network (LAN) Settings dialog box opens. 5 In the Proxy server area, select Use a proxy server for your LAN, and then select Bypass proxy server for local addresses. 6 Click OK to close the Local Area Network (LAN) Settings dialog box. 7 Click OK to close the Internet Options dialog box.
3 Getting Started After installing the Replay Manager Service and Management Tools, use the Replay Manager Explorer to add and configure the servers for which you will be creating and managing Replays. Starting and Stopping the Replay Manager Explorer This section provides the procedures for starting and stopping the Replay Manager Explorer. Start Replay Manager Explorer Use the following method to start the Replay Manager Explorer.
Stop or Restart the Replay Manager Service for VMware For information on stopping and restarting Replay Manager Service for VMware, see the Dell Storage Integration Tools for VMware Administrator’s Guide. Viewing Replay Manager Explorer Use the Replay Manager Explorer to add and configure servers, and then select components on the server(s) to back up and restore. Navigation Pane The navigation pane provides controls to select and configure servers and backup sets.
Explorer Pane The explorer pane content changes depending on the selection in the navigation pane: • When a Backup Extension is selected, it displays storage components and the restore points available, as well as details for a selected storage component or restore point. • When Jobs is selected, it displays all backup jobs for all backup extensions. • When Reports is selected, it displays General and Detailed reports for all backup jobs.
• 4 Click the host. • Right-click the host icon to display the connect option in the menu. When prompted for logon information: • For Windows servers: provide an administrator user name and password for the server. • 5 For a DSITV virtual appliance: provide the user name and password with administrator role for the VMware vCenter server configured in the DSITV Appliance (not the DSITV user name and password). For example, administrator@vsphere.local. Click OK.
Move a Server or Host into a Folder Click and drag a server to a folder (a yellow arrow marks the target folder). Rename a Server Folder Use the Rename Folder dialog box to change the name of a folder. 1 In the Server Connections area of the navigation pane, right-click the server folder to rename and select Rename [folder ]. The Rename Folder dialog box opens. 2 Enter a new folder name and click Rename.
Leave the Product Serial Number field blank. The system displays a warning to obtain a valid license number within 30 days. During those 30 days, Replay Manager is fully functional. When the evaluation license expires, existing backups are retained, but no new backups can be created. In addition, existing backups are not automatically expired by Replay Manager. Add or Modify Storage Centers for a Server or Host Servers are not available for management until they are defined in the System Configuration tab.
5 • SMTP Server: Enter the Simple Mail Transfer Protocol (SMTP) server host name or IP address. • From: Enter the email address to use as the sender. • To: Enter one or more email addresses that will be sent notifications. Separate addresses using commas (,). • Subject: Enter subject text to use for notifications.
4 Backing Up and Restoring Data This section provides an overview of the backup types, describes how to create and run backups, and identifies the steps for restoring data. Using the Replay Manager Explorer Use the Replay Manager Explorer to define backup sets, create and run backups, view and manage available restore points, and restore component data from an available restore point.
Replay Manager Extension Details SQL Databases For each selected database, Replay Manager lists the following: • • • Server/path location Affected volume mount point and volume label Disk serial number and product ID NOTE: Only the server/path location is displayed for components stored on SMB file shares.
Item Description Time Taken Amount of time taken to complete the backup job. Options Lists options used for the backup job. Notes Displays the text of the restore point note if a user added notes. The field is not displayed if the restore point does not have a note. Components Lists components included in the restore point. Extension Lists the backup extension by which the restore point was created. Backup Type Shows the backup type: Copy (the default) or Full.
Understanding Backup Types A Replay Manager backup can be either a Windows VSS backup or a VMware backup. Windows Backup Types For Windows applications (Exchange, SQL Server, and Hyper-V), Replay Manager creates backups using the Microsoft Volume Shadow Copy Services (VSS). There are two types of VSS backups: • Copy backup—Backs up all files, including all application and log files on the selected volumes.
Guidelines for Creating Backup Sets Replay Manager creates a Replay based on a backup set. A backup set is assigned a unique ID. It defines: • Backup Data: One or more volumes or application components included in the backup. • Backup Set Options: Options for the backup, such as the backup type and expiration settings. Guidelines for Backup Sets in VMware Datacenters Modifying components or options, moving or deleting components, and renaming source components requires the creation of a new backup set.
Backing Up a Boot Volume (LUN 0) In some instances, backing up a boot volume may fail because the Virtual Shadow Copy Service (VSS) cannot suspend all IO on the volume. Therefore, do not use Replay Manager to back up boot volumes. To back up boot volumes, create a Storage Center Replay of the boot volume. Guidelines for Scheduling and Expiring Replays Replays allow a site to restore data from a specific point-in-time.
Action Description Restore Points Restore Restores the data in a restore point. Not available for the Local Volumes extension, the VMware Datastore extension, or for physical RDMs for VMware. Resync Allows for a fast recovery for a restore point. Not available for Hyper-V, or for restore points containing SQL system databases or Cluster Shared Volumes (CSVs). Requires Microsoft hotfix KB2877115 for Windows Server 2008 R2 and Windows Server 2012.
Backup Option Description NOTE: • • Run Exchange Verification Select this option only when using the Exchange Server data verification service. Then select from the following: • • • Include virtual machine memory in vSphere snapshot For SQL Server: Transaction logs are not flushed. For SQL Server: You cannot take a full backup of a read-only database such as a replica database. Microsoft SQL Server only supports copy-only backups of read-only databases.
Create and Run a Backup Now Follow these instructions to create the backup set and immediately submit the backup job for execution. Running a backup job outside its normal window impacts a retention policy if the backup set is set to only keep some restore points. 1 In the Server Connections area of the navigation pane, connect to a server or host. 2 In the Backup Extensions area of the navigation pane, select a data source. 3 Select components to include in the backup set.
Next step The job is listed in the Backup Sets navigation area, under Jobs. When the backup is finished, a summary report is listed in the Reports display. NOTE: To set up overnight schedules, click Exclude Time Range and then specify the range of time to exclude from the schedule. For example, to create an overnight schedule that runs from 5 PM to 8 AM, click Exclude Time Range and then specify 8 AM as the Starting at time and specify 5 PM as the Ending at time.
Modify Schedules for an Existing Backup Set Use the Modify Backup Set dialog box to change the schedule for an existing backup set. Steps 1 When the Modify Backup Set dialog box is displayed, select Schedule for later in the Backup Type area, and click Modify. 2 Set up a schedule. The time scheduled for a backup is based on server time, which is shown in the upper right of the dialog box.
Managing Restore Points and Restoring Data When a backup job is successfully finished, a new restore point is listed for the backup set in the Replay Manager Explorer. A restore point is an instance of a backup. It is a point in time from which data can be exposed or restored. NOTE: Storage Center controls access to volumes based on user groups and corresponding volume folders. When restoring a volume or component, make sure to restore it to a location that maintains data security.
Restore Point Action Description • For VMware: Unexposes a restore point that has not been removed from management. Add Notes Add a note to a restore point. The note text is displayed on the Restore Point Details tab. Edit Notes Edit a note for a restore point. The note text is displayed on the Restore Point Details tab. Unimport Removes the import of a previously Restored or Exposed transportable restore point.
Windows Server 2016 Source The following table defines the allowable Transport to Server scenarios for Windows Server 2016 source.
ReFS Not Applicable Not Applicable Not Applicable Not Applicable NTFS with data deduplication Not Applicable Not Applicable Not Applicable Not Applicable Restoring Data This section provides the procedures for restoring data. NOTE: The Restore action is not available for the Local Volumes and VMware Datastores backup extensions.
NOTE: When restoring a live Hyper-V virtual machine, the following message is displayed in Hyper-V Manager: The virtual machine [name] has been deleted. Click Exit to exit Virtual Machine Connection. During a restore operation, the Hyper-V VSS writer deletes virtual machines before restoring them. This message does not indicate a problem. Click Exit to acknowledge the message.
11 • Or click and delete the new name to cancel the name change. To begin the restore, click Restore. File names are not changed when the database is renamed. Rename and Restore SQL Server Components Stored on an SMB File Share Use the Restore Snapshot dialog box to rename and restore SQL Server components on an SMB file share. 1 In the Server Connections area of the navigation pane, connect to a server or host.
NOTE: A partial expose is not supported. You must specify Expose Path to all components in the backup set. Expose a Restore Point (VMware Extensions Only) Exposing a restore point for VMware involves selecting the datacenter, host, and providing a name for the exposed component. 1 In the Server Connections area of the navigation pane, connect to a server or host. 2 In the Backup Extensions area of the navigation pane, select a data source. 3 Select a restore point.
NOTE: Resync is not available on Hyper-V, restore points containing SQL system databases, or restore points containing Cluster Shared Volumes (CSVs). Make an Exposed Restore Point Writable (Windows Extensions Only) Use the following procedure to make an exposed restore point writable. Making a restore point writable removes the restore point from the control of Replay Manager. Exposed, writable restore points must be managed by Storage Center.
Add a Note to a Restore Point Adding a note to a restore point makes it easier to identify the significance of the restore point. 1 In the Server Connections area of the navigation pane, connect to a server or host. 2 In the Backup Extensions area of the navigation pane, select a data source. 3 Select the restore point you want to modify. 4 In the Restore Points area of the action pane, click Add Notes. The Restore Point Notes dialog box opens. 5 Type the note into the text box.
Delete a Restore Point Use this procedure to a delete a restore point. 1 In the Server Connections area of the navigation pane, connect to a server or host. 2 In the Backup Extensions area of the navigation pane, select a data source. 3 Select the restore point you want to delete. 4 In the Restore Points area of the action pane, click Delete Restore Point. 5 Click OK to delete the restore point.
3 Select the restore point you want to transfer to another server. 4 In the Transfer Restore Points area of the action pane, click Transport to Server. The Choose Target Server dialog box opens. 5 Select the server to transfer the restore point to, and click OK. The restore point is transferred to the target server. NOTE: When the restore point is transported to another server, it is only available on that server even if the server is a member of a cluster.
Recover System Databases The Expose action in Replay Manager can be used as part of a recovery plan for the following system databases: master, model, and msdb. Use Replay Manager to recover these system databases by manually copying system database files from exposed volumes back to their original location. About this task NOTE: This method will recover the system databases back to the point in time that the restore point was created.
a b 2 Select Make exposed volumes writable. If assigning drive letters, choose drive letters that are available on all nodes of the cluster. Map the exposed volumes to all nodes of the cluster. NOTE: Ensure that all servers (nodes) of the cluster are added in Storage Center under a cluster object. a b c d 3 Connect to the Storage Center and locate the exposed volumes. Right-click each exposed volume and select Promote Mappings to Server Cluster. The Promote Mappings to Cluster dialog box opens.
Use a Replay to Manually Recover a Database Dell recommends using Replay Manager to manage Replays. However, databases can be recovered using Storage Center rather than Replay Manager during disaster recovery. This manual process provides the same functionality as the Expose action in Replay Manager. 1 Create a view volume on the desired Replay for each database volume and map it to the database server. Make sure all Replays are from the same restore point.
For information about how to attach SQL Server databases, see the Microsoft SQL Server documentation. Locating Replays on a Storage Center Recover any Replay stored on a Storage Center with the Data Instant Replay feature of Storage Center. NOTE: Use Replay Manager to expire Replays. Do not use Storage Center to perform that action for the volumes managed by Replay Manager. Locate a Replay on a Storage Center Storage Manager displays Replays for a volume in the Snapshots tab of a volume display.
5 Working with Backup Set Jobs This section provides information on how to work with backup sets to create and manage schedules and view the status of queued jobs. View the Backup Jobs Display To view Jobs, select a server or a host. From the Backup Sets pane of Replay Manager, select Jobs. For each backup set, the Backup Jobs display shows: Extension, Backup Sets Scheduler, and the Schedule State. Summary of Backup Job Actions The following table lists Backup Jobs actions.
Managing Job Schedules This section describes how to manage backup set schedules. Suspend a Schedule Use the following procedure to pause a schedule. Restart the schedule at any time by clicking Resume Schedule. 1 In the Server Connections area of the navigation pane, connect to a server or host. 2 In the Backup Extensions area of the navigation pane, select the data source. 3 In the Backup Sets area of the navigation pane, click Jobs.
7 When you have finished modifying the schedule, click OK. Delete a Schedule Deleting a schedule does not delete restore points already created based upon the schedule. 1 In the Server Connections area of the navigation pane, connect to a server or host. 2 In the Backup Extensions area of the navigation pane, select data source. 3 In the Backup Sets area of the navigation pane, click Jobs. 4 Select the backup job to delete. he Backup Jobs display opens, showing all backup jobs for the server.
6 Viewing Backup Job Reports The Reports Explorer provides summary information for backup sets and their associated restore points. The Details tab of the Reports Explorer provides the run time messages generated by Replay Manager when the backup job runs and indicates the success or failure of the restore point. In cases of failure, viewing the error messages on the Details tab can be helpful in troubleshooting why the failure occurred.
Item Description Name Name of the backup set. Backup Set ID Unique ID for the backup set. Created Date and time the backup set job was created. Last Success Date and time of the last successful job for the backup. Last Run Date and time of the last job for the backup. Options Lists options for the backup set. Components Lists components included in the backup set.
Item Description Options Lists options for the backup job. Notes Displays the text of the restore point note if a note was created. The field is not displayed if the restore point does not have a note. Components Lists components included in the restore point. Extension Lists the backup extension of the backup set: Local Volumes, Exchange Stores, SQL Databases, Hyper-V guests, VMware Datastores, or VMware Virtual Machines.
The Details view displays all the steps RMS took to create the restore point. For failed restore points, view the Details tab to find the error code or message for the failed backup. In general, the error codes and messages are generated by the Microsoft VSS backup component. To find out information on a VSS error code or message, search the Microsoft Development Network (www.msdn.microsoft.com) for information on the error.
7 Replay Manager Best Practices This section provides best practices for restoring and backing up data. Guidance is given specific to the backup extension type. Backing Up Replay Manager Data The following options exist to create a backup of the Replay Manager data that can be leveraged for disaster recovery. Backing Up Service Configuration and Database The Replay Manager Service configuration data and Replay Manager database can be manually copied to another location for safekeeping.
Recover Data from a Remote Storage Center For each volume you want to recover: 1 In Dell Storage Manager, locate the remote site and select the volume to recover. 2 Click the Replays tab in the right pane. 3 Right-click the Replay to recover and select Create Volume from Snapshot. 4 In the Create Volume from Snapshot dialog box, accept the default, or enter a new name (such as Log Recovery). In the Create Volume from Snapshot you can map to the server by clicking Change. 5 Click OK.
VSS for Local Volumes Using the Local Volumes option, an administrator can use VSS to create backups of applications without using a Replay Manager application-specific extension; however, it is up to the administrator to determine which volumes are needed for a complete backup set. For example, the complete backup set for an Exchange Server with separate database volumes and log volumes for a storage group requires the manual selection of all volumes and logs for the storage group.
• Use of Expose and Restore to Recover Exchange: Replay Manager offers two methods for recovering data: Restore or Expose. Both methods provide immediate access to the data using the snapshots. The Restore function provides the easiest method for recovering a Storage Group.
NOTE: In the preceding example, the directory H:\Replay Users contains both the log and database files. If the files are in different directories, use the /l /s and /d options to specify the correct directories. This restore command queues the request. As messages are restored, they appear in the user’s mailbox and can be accessed when they are visible. Multiple restore requests can be queued, and wild cards can be used to recover multiple mailboxes.
• Dell has opened a ticket with Microsoft to address this situation. Creating Backup Sets in a Hyper-V Cluster Virtual machines may be moved among cluster nodes for a variety of reasons. Virtual machines may be moved manually, for example, in preparation for planned server maintenance. Virtual machines may also be moved dynamically, for example, when the Dynamic Optimization feature is enabled in Virtual Machine Manager.
are included in the backup set. However, you should use the SQL Databases backup extension for volumes containing SQL Server databases because it provides an enhanced backup and recovery process for the administrator. Some recovery features are only available through the SQL Databases backup extension. • Determine optimal selections for database backup sets The administrator must determine the optimal configuration of backup sets, and backup job schedules based on the site environment.
VMware Replay Manager supports backing up and restoring VMware datastores and virtual machines on VMware ESXi hosts (version 5.5 to 6.5) that are managed by a vCenter Server (version 5.5 to 6.5). Backup Extensions for VMware Two VMware-specific backup extensions, VMware Datastores and VMware Virtual Machines, support VMware integration.
• Backing up physical mode RDMs To include pRDM volumes when using the VMware Virtual Machines backup extension, select the virtual machine configured to use the pRDM. To include physical RDMs in a backup, select the Create Storage Center Replay of Physical RDMs backup set option.
vSphere Site Recovery Manager VMware Site Recovery Manager (SRM) provides an automated disaster recovery solution for vSphere virtualized datacenters. When integrated with Dell Storage Center, Replays are used by SRM to register and power on virtual machines during the recovery process at the remote site and as such Replays effectively represent the Recovery Point Objective (RPO) for virtual machines. NOTE: When creating Replay Manager job schedules, RPO and expiration should always be considered.
Storage DRS vSphere Storage DRS (also known as SDRS) leverages the Storage vMotion feature when configured for fully automated mode. VMware Tools vSphere snapshots leverage and rely on the VMware Tools installation inside of the guest virtual machine for VSS integration to obtain application and data consistent snapshots. A VMware Tools failure likely results in the failure of a Replay Manager job and/or negatively affects the necessary application and data consistency desired in a Replay.
8 Replay Manager Cmdlets This table describes the Replay Manager cmdlets. Cmdlet Description Add-RMLicenseInfo Enables a Replay Manager license by either of these methods: • • Applies a license key to the Replay Manager server. Applies a confirmation number that enables the license for the Replay Manager server. The confirmation number is obtained from Dell support by phone and is used when the Replay Manager server has no internet access available.
Cmdlet Description Get-RMServerDefinition Gets server definitions from a Storage Center for use in locating the server definition to use in Add-RMSystemSettings cmdlet. Not available for VMware. Get-RMServerTime Gets the current time and time zone of the connected server. Get-RMServiceOptions Gets service options for Replay Manager. Get-RMSystemSettings Gets the configured or discovered Storage Center connections. Get-RMVerificationSettings Gets verification settings for Replay Manager.
Cmdlet Description Test-RMEmailSettings Submits a test email to verify email setup. Test-RMIsValidMountPath Verifies that the specified path is a valid drive letter or mount point that can be used to expose a restore point. Not available for VMware. Unmount-RMRestorePoint Unexposes a restore point.
Cmdlet Description Connect-RMServer Connects to a Replay Manager server using authentication supplied on cmdlet parameters. Disable-RMBackupSetSchedule Disables a backup set schedule. Disconnect-RMServer Disconnects from a Replay Manager server session. Enable-RMBackupSetSchedule Enables a backup set schedule. Get-RMBackupSet Gets backup set definitions. Get-RMCommandSetVersion Gets the version of the Replay Manager command set currently in use.
Cmdlet Description Mount-RMRestorePoint Exposes a component from an available restore point. Move-RMRestorePoint Imports or exports a transportable restore point to or from another Replay Manager server. New-RMBackupSet Creates a backup set definition. New-RMHostPath Creates a directory path to be used as a mount point for exposing a restore point. If the requested path exists, the path information is returned. Not available for VMware. Remove-RMBackupSet Deletes a backup set definition.
9 Troubleshooting Use the following table to help troubleshoot issues with Replay Manager. Problem Solution Backup set name is different in Storage Center than in Replay Manager Names are truncated to 31 characters in Storage Center. For more information: User-Defined Name in Summary of Backup Set Options Connection failure • • • Check the firewall setting. This scenario is the most likely cause of the connection failure. Open port 27444.
Problem Solution • Expose a Restore Point on an SMB File Share Email notifications not working • • Verify SMTP settings. Adjust spam settings on email server and/or client. Hyper-V/VMware backup fails In a clustered server environment, make sure the VM owner and disk owner match. Partial Replays created— Microsoft and VMware environments If components are moved after configuring a backup set, only the components in the original locations get backed up.
Problem Solution • Exchange transaction logs are truncated or missing Guidelines for Backup Jobs Expected behavior when VSS full backup is selected. For more information: VSS full backup on Summary of Backup Set Options Unable to create an overnight schedule Use the Exclude Time Range option for the day hours—for example, 8:00 a.m. – 5:00 p.m..
