Dell Storage Manager 2016 R3 Web UI Administrator’s Guide
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents About This Guide............................................................................................................... 9 Contacting Dell...................................................................................................................................................................9 Revision History..................................................................................................................................................................9 Audience.....
Storage Center Administration......................................................................................29 Adding and Organizing Storage Centers.......................................................................................................................... 29 Storage Center User Privileges and User Groups.......................................................................................................29 User Privilege Levels........................................................
Set the Date and Time for a Storage Center...............................................................................................................71 Configure Storage Center SMTP Server Settings.......................................................................................................71 Configure SNMP Settings for a Storage Center (Storage Center 6.7 and Earlier)..................................................... 72 Configure SNMP Settings for a Storage Center (Storage Center Version 7.
Storage Center Widgets.............................................................................................................................................111 Viewing Detailed Storage Usage Information...................................................................................................................118 View Storage Usage by Tier and RAID Type..............................................................................................................
Authenticating Users with an External Directory Service................................................................................................148 Configuring an External Directory Service................................................................................................................ 148 Grant Access to Directory Service Users and Groups..............................................................................................
About This Guide This guide describes how to use Dell Storage Manager Web UI to manage and monitor your storage infrastructure. Contacting Dell Go to www.dell.com/support. Revision History Document number: 680-122-003 Revision Date Description A January 2017 Initial release Audience Storage administrators make up the target audience for this document. The intended reader has a working knowledge of storage and networking concepts.
Part I Introduction to Dell Storage Manager Web UI This section provides an overview of the Dell Storage Manager Web UI and describes how to get started.
1 Dell Storage Manager Web UI Overview The Dell Storage Manager Web UI is a Web application that allows you to connect to the Storage Manager Data Collector and centrally manage your Storage Centers. Storage Manager Web UI allows you to monitor, manage, and analyze Storage Centers from a centralized management console. The Storage Manager Data Collector stores data it gathers from Storage Centers in an internal or external database.
Dell Storage Manager Web UI Web Browser Requirements The following web browsers are supported for use with the Dell Storage Manager Web UI: • Internet Explorer 10 or later • Firefox • Google Chrome • Microsoft Edge Dell Storage Manager Web UI Features Dell Storage Manager Web UI provides the following features. Storage Management Features Storage Manager Web UI provides the following storage management features.
2 Getting Started Start the Dell Storage Manager Web UI and connect to the Data Collector. When you are finished, consider the suggested next steps. Use the Storage Manager Web UI to Connect to the Data Collector Start a web browser and use it to connect to the Data Collector. By default, you can log on as a local Storage Manager user. If the Data Collector is configured to use an external directory service, you can log on as an Active Directory or OpenLDAP user.
Configure Storage Center Volumes After you have added Storage Centers to Storage Manager Web UI, you can start creating and managing volumes. You can also manage Snapshot Profiles and Storage Profiles. Related links Managing Volumes Managing Snapshot Profiles Add Servers to your Storage Centers Use Storage Manager Web UI to add servers that use Storage Center volumes to your Storage Centers.
Part II Storage Management This section describes how to use the Dell Storage Manager Web UI to administer, maintain, and monitor Storage Centers.
3 Storage Center Overview Storage Center is a storage area network (SAN) that provides centralized, block-level storage that can be accessed by Fibre Channel, iSCSI, or Serial Attached SCSI (SAS). Storage Center Hardware Components Dell Storage Center consists of one or two controllers, switches, and may include one or more disk enclosures. Controllers A Storage Center controller provides the central processing capability for the Storage Center Operating System and managing RAID storage.
Volumes A Storage Center volume is a logical unit of storage that can represent more logical space than is physically available on the Storage Center. Before data can be written to a volume, it must be mapped to a server, then formatted as a drive. Depending on the configuration of the server, data can be written to the volume over iSCSI or Fibre Channel. The Storage Type and Storage Profile selected when the volume is created determines how a volume behaves.
– RAID 5-5 (striped across 5 drives) – RAID 5-9 (striped across 9 drives) • Dual-redundant: Protects against the loss of any two drives. Disks larger than 900 GB should use dual redundancy, and in some cases it is mandated. Dual-redundant tiers can contain any of the following types of RAID storage.
Snapshots can occur as a scheduled event according to the Snapshot Profile, manually by creating a snapshot, or on demand by Storage Center to move data off of Tier 1 in a Flash Optimized storage type. Storage Profiles Storage Profiles control how Storage Center manages volume data. For a given volume, the selected Storage Profile dictates which disk tier accepts initial writes, as well as how data progression moves data between tiers to balance performance and cost.
Low Priority (Tier 3) The Low Priority profile provides the most cost efficient storage. Creating a volume using the Low Priority profile stores written data on Tier 3 RAID 10. Snapshot data is stored on Tier 3 RAID 5/6. Storage Center does not migrate data to higher tiers of storage unless Tier 3 storage becomes full. Storage Profiles for Flash Optimized Storage The table below summarizes Storage Profiles available for Flash Optimized storage types.
Low Priority with Progression (Tier 3 to Tier 2) The Low Priority with Progression Storage Profile directs initial writes to less expensive Tier 3 (RAID 10) drives, and then allows frequently accessed data to progress to Tier 2. This profile is useful for migrating large amounts of data to Storage Center without overloading Tier 1 SSDs. Storage Virtualization for SCv2000 Series Controllers SCv2000 series controllers manage many storage virtualization options automatically.
Maximize Performance Maximize Performance keeps new data and snapshot data on RAID 10 to increase performance. Maximize Performance is useful for volumes with important and frequently used data. Maximize Efficiency Maximize Efficiency writes new data to RAID 5/6 and keeps snapshot data on RAID 5/6. Use Maximize Efficiency for volumes with less-important data and infrequently used data.
Storage Tab The Storage tab allows you to view and manage storage on the Storage Center. Figure 2. Storage Tab The Storage tab contains the following subtabs – • Volumes – Use this subtab to create and manage volumes and volume folders on the selected Storage Center, as well as create a local recovery from a volume snapshot. • Servers – Use this subtab to create and manage physical and virtual servers, server clusters, and server folders on the selected Storage Center.
Performance Tab The Performance tab displays historical IO performance statistics for the selected Storage Center and associated storage objects. Figure 3. Performance Tab Related links Viewing Historical Performance Information Health Tab The Health tab displays alerts and logs for the Storage Center. Figure 4.
4 Storage Center Administration Storage Center provides centralized, block-level storage that can be accessed by Fibre Channel, iSCSI, or SAS. Adding and Organizing Storage Centers An individual Storage Manager user can view and manage only the Storage Centers that have been mapped to his or her account. This restriction means that the Storage Centers that are visible to one Storage Manager user are not necessarily visible to another user.
Adding and Removing Storage Centers Use the Storage Manager Web UI to add or remove Storage Centers. NOTE: For user interface reference information, click Help. Add a Storage Center Add a Storage Center to Storage Manager to manage and monitor the Storage Center from the Dell Storage Manager Web UI. Prerequisites • You must have the user name and password for a Storage Center user account.
Reconnect to a Storage Center If Storage Manager cannot communicate with or log in to a Storage Center, Storage Manager marks the Storage Center as down. Reconnect to the Storage Center to provide the updated connectivity information or credentials. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select the down Storage Center. The Reconnect to Storage Center dialog box opens. 3. Enter Storage Center logon information.
5. Click OK. Move a Storage Center Folder Use the Edit dialog box to move a Storage Center folder. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select the Storage Center folder you want to move. 3. Click Edit. The Edit dialog box opens. 4. In the Parent area, select a parent folder. 5. Click OK. Delete a Storage Center Folder Delete a Storage Center folder if it is no longer needed. Prerequisites The Storage Center folder must be empty. Steps 1.
Create a Single Volume Use the New Volume dialog box to create a single volume. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. In the Volumes subtab, click New → Volume. The New Volume dialog box opens. 5. In the Volume Count field, type 1 to create a single volume. 6. In the Name field, type a name for the volume. 7.
• To set a Group QoS Profile, click Change across from Group QoS Profile. Then select a Group QoS profile from the resulting list, and click OK. 10. Click OK. Modifying Volumes You can rename, move, or expand a volume after it has been created. You can also modify advanced volume attributes if needed. NOTE: For user interface reference information, click Help. Rename a Volume A volume can be renamed without affecting its availability. 1. Expand the Dell Storage Manager menu, and then click Storage. 2.
Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. In the Volumes subtab, select the volume you want to expand. 5. Click More Actions → Expand Volume. The Expand Volume dialog box opens. 6. Type a new size for the volume, then click OK. Enable or Disable Read/Write Caching for a Volume Read and write caching generally improves performance.
5. • To select individual volumes, hold down Control while selecting them. Right-click the selection, then select More Actions → Set Snapshot Profiles. The Set Snapshot Profiles dialog box opens. 6. In the upper table, select the check box for each Snapshot Profile you want to assign to the volume. 7. To remove the Snapshot Profiles that were previously assigned to the volume, select the Replace Existing Snapshot Profiles check box. 8. When you are finished, click OK.
Configure a Space Consumption Limit for a Volume Set a space consumption limit to specify the maximum space that can be used on the volume. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. In the Storage tab navigation pane, select the volume you want to modify. 5. Click Edit. The Edit Volume dialog box appears. 6. Click Edit Advanced Volume Settings.
Copying Volumes Copy a volume to create an identical volume for back-up or reuse of the data. The destination volume of a copy, mirror, or migrate must meet the following requirements: • Must not be mapped to a server. • Must be the same size or larger than the source volume. • Cannot be active on another controller. Copy a Volume Copying a volume copies the data from a source volume to a destination volume.
Migrate a Volume Migrating a volume copies a source volume with its server to volume mappings to a destination volume. After migrating the volume, the destination volume is mapped to all servers previously mapped to the source volume. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. In the Storage tab navigation pane, select a volume. 5. Click More Actions → Local Copy → Migrate Volume.
5. In the Name field, type a name for the folder. 6. In the Parent field, select a parent folder. 7. When you are finished, click OK. Rename a Volume Folder Use the Edit Settings dialog box to rename a volume folder. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. In the Storage tab navigation pane, select the volume folder you want to rename. 5. Click Edit. The Edit Volume Folder dialog box opens.
View Snapshots on a Volume View the Snapshots tab to see information about snapshots, such as Freeze Time, Expiration Time, size, and description. You can also view the snapshots on a volume in a tree view. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. Click the name of the volume to open the Volume view. 5. Click the Snapshots tab.
c. (Optional) Click Advanced Mapping to configure LUN settings, restrict mapping paths, or present the volume as read-only. 9. Click OK to create the local recovery volume. Pause Snapshot Creation for a Volume Pause snapshot creation for a volume to temporarily prevent Snapshot Profiles from creating automatic snapshots for the volume. When snapshot creation is paused, the Create Snapshot option is not available when you right-click any volume on the Storage Center. 1.
Mapping Volumes to Servers Mapping a volume to a server allows the server to access the volume. NOTE: For user interface reference information, click Help. Map a Volume to a Server Map a volume to a server to allow the server to use the volume for storage. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. In the Storage tab navigation pane, select the volume you want to map to a server. 5.
5. Click the Mappings tab. 6. Select the server for which you want to promote the mapping, then click Promote to Cluster. The Promote to Cluster dialog box appears. 7. Click OK. Demote a Mapping from a Server Cluster to an Individual Server If a volume is mapped to a server cluster, you can demote the mapping so that it is mapped to one of the servers that belongs to the cluster. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3.
Limit the Number of Paths That Can Be Used for a Volume/Server Mapping You can specify the maximum number of paths used by servers that support multipath IO. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. In the Storage tab navigation pane, click the name of the volume you want to unmap from a server to open the Volume view. 4. Click the Mappings tab. 5.
Restore a Volume from the Recycle Bin Restore a volume from the Recycle Bin if you need to retain the volume instead of deleting it. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. Click Recycle Bin, then select the volume in the Recycle Bin that you want to restore. 5. Click Restore Volume. The volume is moved from the Recycle Bin to its previous location.
Data Eligible for Data Reduction To reduce the impact of Data Reduction on read and write operations, a limited amount of data is eligible for compression and deduplication. Data Reduction Input limits the type of data that is eligible for Data Reduction. The following options are available for Data Reduction Input. • Inaccessible Snapshot Pages – Allows Data Reduction to process data frozen by a snapshot and made inaccessible by new data written over the original data in the snapshot.
6. From the Data Reduction Profile drop-down list, select Compression. 7. Click OK. Related links Creating Volumes Modifying Volumes Deduplication Deduplication reduces the space used by a volume by identifying and deleting duplicate pages. Deduplication requires SSD drives. Apply Deduplication With Compression to a Volume Apply Deduplication with Compression to reduce the size of the volume. Deduplication and compression run during daily Data Progression.
View Amount of Space Saved by Data Reduction on a Volume The percentage of space saved by Data Reduction for a volume is an estimate found by comparing the total amount of space saved by compression and deduplication with the total amount of space processed by Data Reduction in the volume. 1. Expand the Dell Storage Manager menu, then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. In the Storage tab navigation pane, select a volume. 5.
Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Storage tab. 5. Pause or resume Data Reduction on all volumes. • 6. To pause Data Reduction, select the Pause Data Reduction check box. • To resume Data Reduction, clear the Pause Data Reduction check box. Click OK.
Consistent Snapshot Profile Non-Consistent Snapshot Profile Halts IO across all volumes as a group Halts IO for each volume independently of other volumes. Resource intensive Less resource intensive — depends on the amount of data written since the previous snapshot Number of volumes limited based on storage controller.
Apply a Snapshot Profile to One or More Volumes To add snapshot creation and expiration schedules to a volume, associate a Snapshot Profile with the volume. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. Click the Snapshot Profiles subtab. 5. Select the profile to use from the Snapshot Profile drop-down menu. 6. Click Apply to Volumes.
Modifying Snapshot Profiles Modify a Snapshot Profile to change the automated snapshot creation and expiration schedules that are applied to the associated volumes. Changes to a Snapshot Profile affect only new snapshots taken with the modified Snapshot Profile. Existing snapshots are not changed. NOTE: For user interface reference information, click Help. Rename a Snapshot Profile Use the Edit Snapshot Profile dialog box to rename a Snapshot Profile. 1.
• 7. Consistent – When selected, halts IO and takes snapshots for all volumes associated with the snapshot. Provides options for timing out snapshot creation and expiring incomplete snapshots. Click OK. Delete a Snapshot Profile A Snapshot Profile cannot be deleted if it is being used by any volumes. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center. 3. Click the Storage tab. 4. Click the Snapshot Profiles subtab. 5.
5 Storage Center Server Administration Storage Manager allows you to allocate storage on each Storage Center for the servers in your environment. Servers that are connected to Storage Centers can also be registered to Storage Manager to streamline storage management and to run Space Recovery for Windows servers. Managing Storage Center Server Objects Storage Center server objects are managed individually for each Storage Center from the Servers subtab.
• Fibre Channel – Configure Fibre Channel zoning to allow the server HBAs and Storage Center HBAs to communicate. • 2. SAS (SCv2000 series controllers only) – Directly connect the controller to a server using SAS ports configured as frontend connections. Expand the Dell Storage Manager menu, and then click Storage. 3. In the SC Series tab, select a Storage Center to open the Storage Center view. 4. Click the Storage tab. 5. Click the Servers subtab. 6. Click New → Server.
d. To generate Storage Center alerts when the Storage Center only has partial connection to the server, select Alert On Partial Connectivity. e. Select or define one or more HBAs for the server. • If one or more server HBAs are visible to the Storage Center, select them in the Host Bus Adapters table. • If a server HBA is not visible to the Storage Center, click Manually Add HBA to define it manually.
Move a Server to a Different Server Folder For convenience, server objects can be organized by folders. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. Click the Servers subtab. 5. Select the server. 6. Click Edit. The Edit Server dialog box opens. 7. Select the folder to which to move the server in the Server Folder navigation tree. 8. Click OK.
Remove a Server from a Server Cluster You can remove a server object from a server cluster at any time. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. Click the Servers subtab. 5. Select the server to remove from the left navigation pane. 6. Click More Actions → Remove → From Cluster. The Remove Server from Cluster dialog box opens. 7. Click Yes.
• If a server HBA is not visible to the Storage Center, click Manually Add HBA to define it manually. NOTE: For SAS front-end ports, use the SAS device name as the world wide name to manually add the HBA. 10. When you are finished, click OK.
8. Click OK. Create a Volume and Map it to a Server If a server requires additional storage and you do not want to use an existing volume, you can create and map a volume to the server in a single operation. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. Click the Servers subtab. 5. Click the name of the server to open the Servers view. 6.
• To disable write cache on the volume, clear the Enabled checkbox next to Write Cache. • Select Compression from the Data Reduction Profile drop-down menu to enable Data Compression. • If more than one Storage Type is defined on the Storage Center, select the Storage Type to provide storage from the Storage Type drop-down menu. 12. Click OK. Related links Modifying Volumes Creating and Managing Server Folders Use server folders to group and organize servers defined on the Storage Center.
Delete a Server Delete a server if it no longer utilizes storage on the Storage Center. When a server is deleted, all volume mappings to the server are also deleted. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab. 4. Click the Servers subtab. 5. Select the server to delete. 6. Click Delete. The Delete dialog box opens. 7. Click OK.
6 Storage Center Maintenance Storage Manager can manage Storage Center settings, users and user groups, and apply settings to multiple Storage Centers. Managing Storage Center Settings Storage Manager can manage settings for individual Storage Centers and apply these settings to multiple Storage Centers.
Modify the Storage Center Shared Management IP Address(es) In a dual-controller Storage Center, the shared management IP address is hosted by the leader under normal circumstances. If the leader fails, the peer takes over the management IP, allowing management access when the normal leader is down. About this task NOTE: A single-controller Storage Center does not have a shared management IP address by default, but it can be configured to facilitate a future transition to dual controllers. Steps 1.
Configuring Storage Center User Preferences Storage Center user preferences establish defaults for the Storage Center user account that was used to add the Storage Center to Storage Manager. Storage Manager honors these preferences. NOTE: For user interface reference information, click Help. Set the Default Size for New Volumes The default volume size is used when a new volume is created unless the user specifies a different value. 1. Expand the Dell Storage Manager menu, and then click Storage. 2.
6. Select or clear the Allow Cache Selection check box to allow or prevent users from configuring cache settings when creating volumes. 7. Click OK. Set the Default Snapshot Options for New Volumes The default snapshot options are used when a new volume is created unless the user changes them. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings.
Set the Default Storage Type for New Volumes The default Storage Type is used when a new volume is created unless the user selects a different Storage Type. You can prevent the Storage Type from being changed during volume creation by clearing the Allow Storage Type Selection check box. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings.
Schedule or Limit Data Progression Schedule when Data Progression runs and limit how long it is allowed to run. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Storage tab. 5. In the Data Progression Start Time field, select or type the time at which Data Progression starts running daily. 6.
5. Deselect the Use global settings check box. 6. Select the check boxes in the Automated Report Settings area to specify how often to generate the following reports: • 7. Storage Center Summary – Select the Weekly and/or Monthly check boxes. • Disk Class – Select the Weekly and/or Monthly check boxes. • Disk Power On Time – Select the Weekly and/or Monthly check boxes. • Alerts – Select the Daily and/or Weekly check boxes.
a. Select the Enable SMTP Email check box. b. In the SMTP Mail Server field, enter the IP address or fully qualified domain name of the SMTP email server. Click Test Server to verify connectivity to the SMTP server. c. (Optional) In the Backup SMTP Server field, enter the IP address or fully qualified domain name of a backup SMTP email server. Click Test Server to verify connectivity to the SMTP server. d.
7. If you selected SNMP v3, specify the users of SNMP v3 by selecting an existing user or creating a new one. To create a new user: a. Click Create SNMP v3 User. b. c. d. e. f. g. 8. The Create SNMP v3 User window opens. In the Name field, type a user name. In the Password field, type a password. Select an authentication method from the Authentication Type drop-down menu. Select an encryption type from the Encryption Type drop-down menu. Click OK. Select the user from the SNMP v3 Settings table.
7. • To allow access to an individual Storage Center user, select Specific User, then select a user from the drop-down menu. Specify which source IP addresses to allow. NOTE: If network address translation (NAT) is enabled in your network environment, be sure to specify the IP address(es) visible to the Storage Center. • To allow all source IP addresses, select All Hosts. • To allow access to a specific IP address, select Single IP Address, then type the IP address in the field. • 8.
View and Delete Access Violations for a Storage Center View access violations to determine who has unsuccessfully attempted to log in. A maximum of 100 access violations are recorded and displayed for a Storage Center. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the IP Filtering tab. 5.
Restart the Storage Center Secure Console Server Troubleshooting an issue may require restarting the secure console server. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Secure Console tab. 5. Click Restart Server. A confirmation dialog box appears. 6. Click OK to confirm. 7. Click OK.
User Groups User groups grant access to volume, server, and disk folders. • Users with the Administrator privilege have access to all folders and cannot be added to user groups. • Users with the Volume Manager or Reporter privilege must be associated with one or more user groups, and can access only the volume, server, and disk folders made available to them.
12. (Optional) Specify more information about the user in the Details area. 13. When you are finished, click OK. The Create Local User dialog box closes. 14. Click OK to close the Edit Settings dialog box. Configure the Default User Preferences for New Storage Center Users The default user preferences are applied to new Storage Center users. The preferences can be individually customized further after the user is created. 1. Expand the Dell Storage Manager menu, and then click Storage. 2.
Change the Session Timeout for a Local Storage Center User The session timeout controls the maximum length of time that the local user can be idle while logged in to the Storage Center System Manager before the connection is terminated. Prerequisites • The Storage Center must be running Storage Center OS version 6.7 or below. • The Storage Center must be added to Storage Manager using a Storage Center user with the Administrator privilege. Steps 1.
e. When you are finished, click OK. The Select Local User Groups dialog box closes. 7. When you are finished, click OK. The Edit Local User Settings dialog box closes. 8. Click OK to close the Edit Storage Center Settings dialog box. Configure Preferences for a Local Storage Center User By default, each Storage Center user inherits the default user preferences. If necessary, the preferences can be individually customized for a user. 1. Expand the Dell Storage Manager menu, and then click Storage. 2.
7. Enter and confirm a new password for the local user, then click OK. Delete a Local Storage Center User Delete a Storage Center user if he or she no longer requires access. The local user that was used to add the Storage Center to Storage Manager cannot be deleted. The last user with the Administrator privilege cannot be deleted because Storage Center requires at least one Administrator.
3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Users and User Groups tab. 5. On the Local User Groups subtab, click New Group. The Create Local User Group wizard opens. 6. Add volume folders to the local user group. a. If you need to create a volume folder, click Create Volume Folder, then complete the fields in the Create Volume Folder dialog box. b.
d. When you are finished, click Next. The wizard advances to the next page. 7. Manage server folders for the local user group. a. If you need to create a server folder, click Create Server Folder, then complete the fields in the Create Server Folder dialog box. b. To add a server folder, select the server folder(s) you want to add in the upper table, then click Add Server Folders. The server folders move from the upper table to the lower table. c.
NOTE: Only administrator-level accounts can unlock other Storage Center accounts. Have more than one Storage Center administrator-level account so that other Storage Center accounts can be unlocked. • To require new passwords to follow complexity standards, select the Complexity Enabled checkbox. To disable the password complexity requirement, clear the Complexity Enabled checkbox. • To set the number of days before a user can change his or her password, type a value in the Minimum Age field.
• (Active Directory only) Joining the controller to the domain requires credentials from a directory service user who is an administrator and who has sufficient privileges to create a computer record in the directory. • (Active Directory only) To join the controller to the domain, forward and reverse DNS records for the Storage Center must be created in the domain. For a single-controller Storage Center system, create DNS records for the controller IP address.
• KDC Hostname or IP Address: Fully qualified domain name (FQDN) or IP address of the Key Distribution Center (KDC) to which Storage Center will connect. • Password Renew Rate (Days): Number of days before the keytab is regenerated. The default value is 0, which equates to a password renew rate of 14 days. 12. Click Next. The Join Domain page opens. 13. Enter the user name and password of a domain administrator. 14. If you want to change any setting, click Back to return to the previous page.
(Commas and plus sign are escaped except for the comma separating the RDNs.) • In the Storage Center Hostname field, type the fully qualified domain name (FQDN) of the Storage Center. – For a single-controller Storage Center system, this is the fully qualified host name for the controller IP address. – For a dual-controller Storage Center system, this is the fully qualified host name for the management IP address. • In the LDAP Domain field, type the LDAP domain to search.
10. (Volume Manager and Reporter only) Add one or more local user groups to the local user. a. In the Local User Groups area, click Change. The Select Local User Groups dialog box appears. b. (Optional) To create a new local user group, click Create Local User Group, then complete the Create Local User Group wizard. For user interface reference information, click Help. c. Select the check box for each local user group you want to associate with the local user. d. When you are finished, click OK.
7. • To disable access, clear the Enabled check box. When you are finished, click OK. The local user Edit Settings dialog box closes. 8. Click OK to close the Edit Storage Center Settings dialog box. Modify Local Group Membership for a Directory Service User User groups grant access to volume, server, and disk folders for users with the Volume Manager or Reporter privilege level. Prerequisites • The directory service user must have been individually granted access to the Storage Center.
7. Modify the Real Name field as necessary. 8. Modify the fields in the Details area as necessary, then click OK. NOTE: For user interface reference information, click Help. 9. When you are finished, click OK. The local user Edit Settings dialog box closes. 10. Click OK to close the Storage Center Edit Settings dialog box. Delete a Directory Service User Delete a directory service user if he or she no longer requires access.
3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Users and User Groups tab. 5. Click Add Group. The Grant Access to Directory User Groups dialog box opens. 6. In the Display Name field, type a name to identify the directory user group. 7. In the Distinguished Name field, type the distinguished name for the directory user group. Example: CN=Groupname,CN=Users,DC=example,DC=com 8.
b. (Optional) To create a new local user group, click Create Local User Group, then complete the Create Local User Group wizard. For user interface reference information, click Help. c. Select the check box for each local user group you want to associate with the directory user group. d. To remove the directory user group from a local group, clear the check box for the local group. e. When you are finished, click OK. The Select Local User Groups dialog box closes. 7. When you are finished, click OK.
Virtual Port Mode Virtual port mode provides port and controller redundancy by connecting multiple active ports to each Fibre Channel or Ethernet switch. In virtual port mode, each physical port has a WWN (World Wide Name), and is also assigned an additional virtual WWN. Servers target only the virtual WWNs. During normal conditions, all ports process IO. In the event of a port or controller failure, a virtual WWN will move to another physical WWN in the same fault domain.
Fault Domains in Virtual Port Mode In virtual port mode, fault domains group front-end ports that are connected to the same Fibre Channel fabric or Ethernet network. All ports in a fault domain are available for IO. If a port fails, IO is routed to another port in the fault domain. The following requirements apply to fault domains in virtual port mode: • Fault domains are created for each front-end Fibre Channel fabric or Ethernet network.
Rename a Front-End IO Port Set a display name for a physical or virtual IO port to make it more identifiable. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab, and then click the Fault Domains subtab. 4. Click the Front End Ports tab. 5. Select the IO port, then click Edit. The Edit Port dialog box opens. 6. In the Name field, type a descriptive name for the IO port. 7.
3. Click the Storage tab, and then click the Fault Domains subtab. 4. Click the Front End Ports tab. 5. Select the IO port. 6. Click Set Thresholds. The Set Threshold Alert Definitions dialog box opens. 7. Click New Threshold Definition. The New Threshold Definition dialog box opens. 8. Configure the threshold definition attributes as needed, then click OK. These attributes are described in the online help. 9.
Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab, and then click the Fault Domains subtab. 4. Click the Front End Ports tab. 5. Select a down IO port. 6. Click Unconfigure Port. The Unconfigure Port confirmation dialog box opens. 7. Click OK. Storage Manager unconfigures the port.
4. Click the Back End Ports tab. 5. Select the IO port. 6. Click Set Thresholds. The Set Threshold Alert Definitions dialog box opens. 7. Click New Threshold Definition. The New Threshold Definition dialog box opens. 8. Configure the threshold definition attributes as needed, then click OK. 9. From the Available Alert Definitions table, select the new Threshold Alert Definition. 10. Click Set Definition. 11. Click OK to close the Set Threshold Alert Definitions dialog box.
5. In the Name field, type a name for the fault domain. 6. In the Ports table, select the Fibre Channel ports to add to the fault domain. All FC ports in the fault domain should be connected to the same FC fabric. 7. Click OK. Rename a Fibre Channel Fault Domain The fault domain name allows administrators to identify the fault domain. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3.
Types of iSCSI Fault Domains When a Storage Center meets the multi-VLAN tagging requirements, two types of iSCSI fault domains can be created. • Physical – The first fault domain configured for a given set of iSCSI ports. – Physical fault domains do not require a VLAN ID, but can be configured to use a VLAN ID. – Physical fault domains support iSCSI replication to and from remote Storage Centers.
Create a VLAN Copy of an iSCSI Fault Domain To add a VLAN ID to iSCSI ports that are already in use, use an existing iSCSI fault domain as the basis for a new VLAN iSCSI fault domain. Prerequisites • The Storage Center must meet the multi-VLAN tagging requirements. • Virtual fault domains do not support IPv6. Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3.
4. Select the fault domain, then click Edit. The Edit iSCSI Fault Domain dialog box opens. 5. In the Target IPv4 Address field, type an IP address to assign to the iSCSI control port. 6. In the Subnet Mask field, type the subnet mask for the well-known IP address. 7. In the Gateway IPv4 Address field, type the IP address for the iSCSI network default gateway. 8. (Optional) If IPv6 is supported, in the Target IPv6 Address field, type an IP address to assign to the iSCSI control port. 9. Click OK.
Modify the iSCSI Window Size for an iSCSI Fault Domain The window size specifies the amount of data that can be in transit at any given time. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab, and then click the Fault Domains subtab. 4. Select the fault domain, then click Edit. The Edit iSCSI Fault Domain dialog box opens. 5. Expand the Advanced Port Settings area. 6.
6. Click Edit Settings. The Edit Port dialog box opens. 7. Select the Include check box. 8. Click OK. Test Network Connectivity for an iSCSI Port in a Fault Domain Test connectivity for an iSCSI physical or virtual I/O port by pinging a port or host on the network. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Storage tab, and then click the Fault Domains subtab. 4.
iSCSI NAT Port Forwarding Requirements for Virtual Port Mode The following requirements must be met to configure NAT port forwarding for an iSCSI fault domain in virtual port mode. • For each Storage Center iSCSI control port and virtual port, a unique public IP address and TCP port pair must be reserved on the router that performs NAT.
d. In the Public Port field, type the TCP port that iSCSI initiators communicate with on the public network to reach the Storage Center iSCSI port. e. Click OK. The Create iSCSI NAT Port Forward dialog box closes. 7. Repeat the preceding steps for each additional iSCSI control port and physical port in the fault domain. 8.
Configure CHAP for Servers in an iSCSI Fault Domain When Challenge Handshake Authentication Protocol (CHAP) authentication is enabled, the Storage Center challenges each iSCSI initiator for a shared secret (password). Servers must provide the correct shared secret to access Storage Center volumes. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3.
Enable Bidirectional CHAP for iSCSI Replication in a Fault Domain When bidirectional CHAP is enabled for iSCSI replication, the source Storage Center (initiator) challenges the destination Storage Center (target) for a shared secret. Prerequisites CHAP must be enabled for the fault domain. Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3.
After you configure the key server, the Server Connectivity status is shown as Up on the Edit Storage Center Settings dialog box. Managing Data Redundancy Manage data redundancy by modifying tier redundancy or creating Storage Types. Managing Storage Types Storage Types determine how Data Progression moves data within a disk folder. Each disk folder has a corresponding Storage Type.
9. Click OK. Modify Tier Redundancy Modify tier redundancy to change the redundancy level for each tier in a Storage Type. After modifying tier redundancy, a RAID rebalance is required to move data to the new RAID levels. About this task NOTE: Do not modify tier redundancy if there is insufficient space in the tier for a RAID rebalance. Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3.
7 Viewing Storage Center Information Storage Manager provides access to summary information about managed Storage Centers, including historical IO performance and hardware status. Use this information to monitor the health and status of a Storage Center. Viewing Summary Information Dell Storage Manager widgets provide summary information for all of the Storage Centers managed by Storage Manager.
Remove a Widget from the Dashboard Remove a widget you do not want to see on the home page. 1. On the home page of the Dell Storage Manager Web UI, locate the widget to remove. 2. Click the X in the corner of the widget. The widget is removed from the dashboard. Resize a Widget Resize a widget to arrange the home page in a way that better fits the content you want to see. 1. On the home page of the Dell Storage Manager Web UI, locate the widget to resize. 2.
Viewing Storage Information for All Storage Centers The Storage tab of the Storage Centers widget displays information about disk space usage. Field/Option Description Storage Center The name of the Storage Center Model The model of the Storage Center % Full The disk space used by a Storage Center, displayed in percentage of Available Space Est.
Select the Storage Centers to Display in the Alerts Widget Use the Widget Configuration dialog box to select the Storage Centers to display. 1. Click the Configure ( ) icon. The Widget Configuration dialog box opens. 2. In the Storage Centers table, place a check next to the Storage Centers to display. 3. (Optional) Remove the check next to the Storage Centers you do not want to display. 4. Click OK. Using the Growth Widget The Growth widget displays a graph that shows historical usage data.
Using the Top Volumes Widget The Top Volumes widget displays a table that shows the top volumes based on growth, usage, estimated full level, latency, and IOPS. Viewing the Fastest Growing Volumes The Growth tab of the Top Volumes widget displays the top volumes by growth per day. NOTE: Click the name of any column to sort the fastest growing volumes based on that field. Field/Option Description Name The name of the volume.
Field/Option Description Total Latency Latency of all read/write operations in ms Read Latency Latency of read operations in ms Write Latency Latency of write operations in ms Viewing the Volumes with Most IOPS The IOPS tab of the Top Volumes widget displays the top volumes by total IOPS. NOTE: Click the name of any column to sort the volumes with most IOPS based on that field.
Using the Unmapped Volumes Widget The Unmapped Volumes widget displays a table that shows the volumes that are unmapped. Rename the Unmapped Volumes Widget Use the Widget Configuration dialog box to change the name of the Unmapped Volumes widget. 1. Click the Configure ( 2. In the Widget Title field, type a new name for the Unmapped Volumes widget. ) icon. The Widget Configuration dialog box opens. 3. Click OK. The widget name is updated.
Select the Storage Centers to Display in the Performance Widget Use the Widget Configuration dialog box to select the Storage Centers to display. 1. Click the Configure ( ) icon. The Widget Configuration dialog box opens. 2. In the Storage Centers table, place a check next to the Storage Centers to display. 3. (Optional) Remove the check next to the Storage Centers you do not want to display. 4. Click OK.
Viewing Historical Performance Information Use the Performance tab to view and monitor historical IO performance statistics for a Storage Center and associated storage objects. View Storage Center Performance Information Use the Performance tab to view historical IO usage data for a Storage Center. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. Click the Performance tab.
• Last Week – Displays the past 168 hours of IO usage data. • Last Month – Displays IO usage data for the past month. 6. • Custom – Displays options that allow you to specify the start time and the end time of the IO usage data to display. (Optional) Click the Most Active tab to view a table that shows the minimum, maximum, average, and standard deviation values of the historical IO usage data. 7. Select a server or server cluster to view IO usage data specific to that server or cluster.
4. In the Storage tab navigation pane, click the name of a server to open the Server view. 5. Click the Growth tab. The historical storage usage data for the server is displayed. 6. (Optional) Select the period of the storage usage data to display from the Display drop-down menu. • Last Day – Displays the past 24 hours of storage usage data. • Last 3 Days – Displays the past 72 hours of storage usage data. • Last 5 Days – Displays the past 120 hours of storage usage data.
4. Click OK. Configure the Storage Center Data Gathering Schedule You can configure the intervals at which Storage Manager gathers IO Usage, Replication Usage, and Storage Usage data from managed Storage Centers. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Data Protection tab. 3. Click the Schedules tab. 4. Click Edit. The Schedules dialog box opens. 5.
Part III Storage Center Monitoring This section describes using Threshold Alerts to create custom alerts, monitoring logs, and monitoring performance.
8 Storage Manager Log Monitoring Storage Manager provides a centralized location to view Storage Center alerts, indications, and logs collected by the Storage Manager Data Collector. System events logged by Storage Manager can also be viewed. Alerts Storage alerts and indications warn you when a storage system requires attention. Alerts represent current issues present on the storage system, which clear themselves automatically if the situation that caused them is corrected.
Display Alerts for Multiple Storage Centers Alerts for managed storage systems can be displayed on the Alerts tab of the Health view. 1. Expand the Dell Storage Manager menu, and then click Alerts. 2. Select the check boxes of the storage systems to display and clear the check boxes of the storage systems to hide. The Alerts tab displays alerts for the selected storage systems. 3. To display indications, select the Show Indications check box. 4.
4. Click the Alerts and Logs tab. 5. Select the Send Alerts to Data Collector check box. 6. Click OK. Events Events are messages that have been generated by an event in Storage Manager. You can view events on the Events tab or configure Storage Manager to email you when events occur. Storage Manager Event Types Storage Manager events are categorized by severity. Table 5.
c. Click Update to display the event log data using the specified start time. To specify the end time: a. Select the stop date of the time period to display from the date drop-down menu calendar. b. Specify the stop time of the time period in the time field. c. Click Update to display the event log data using the specified end time. Search for Storage Manager Events Use the Find Events field to find text in the list of Storage Manager events. 1. Expand the Dell Storage Manager menu, and then click Events.
Configure Email Notification Settings for Your User Account Make sure that Storage Manager is configured to send email notifications to your account for the events that you want to monitor. Prerequisites • The SMTP server settings must be configured for the Data Collector. If these settings are not configured, the Data Collector is not able to send emails. • An email address must be configured for your user account. Steps 1.
Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Alerts and Logs tab. 5. Select Send Logs Directly to Syslog Server. 6. In the Host or IP Address field, type the host name or IP address of the syslog server. 7. Click OK.
Steps 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings. The Edit Storage Center Settings dialog box opens. 4. Click the Alerts and Logs tab. 5. Select the Syslog server to remove. 6. Click Remove Server. The Remove Server dialog box opens. 7. Click OK. The selected Syslog server is removed and the Remove Server dialog box closes.
Search for Events in the Storage Logs Use the Find Logs field to search the list of log events. 1. Expand the Dell Storage Manager menu, and then click Logs. 2. Enter the text to search for in the Find Logs field. 3. Press Enter or click the Find icon. The Logs tab displays all events that match the searched text.
Part IV Storage Manager Maintenance This section describes how to manage the Data Collector, manage Storage Manager users, and configure settings for Dell SupportAssist.
9 Data Collector Management The Storage Manager Data Collector is a Windows service that collects reporting data and alerts from managed Storage Centers. The Data Collector service is managed by the Data Collector Manager. Using the Storage Manager Data Collector Website The Storage Manager Data Collector website is set up automatically when a primary Data Collector is installed on a server.
Automatically Retrieve Information for All Registered Servers If automated updating is enabled, information is updated every 30 minutes. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Server tab, then click the Server Agent subtab. 3. Click Edit. The Server Agent dialog box opens. 4. Select the Allow Automated Update Information check box.
If the Use Custom Password check box is not selected, the password defaults to R3p0r!cty4sgs. 9. To migrate historical data from the current database to the new database, clear the Do not migrate any data from previous data source check box. • To migrate IO usage data, select the Migrate IO Usage Data check box, then select either Days or Weeks from the dropdown menu and specify the number of days or weeks of IO usage data to move in the Migrate Last field.
Configure a Login Banner Message Set a login banner to display a message to users before they log in to the Dell Storage Manager. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Server tab, then click the Security subtab. 3. In the Login Message area, click Edit. The Login Message dialog box opens. 4. In the Login Banner Message field, type a message to display on the login screen. 5. Click OK.
NOTE: To verify that the Data Collector can communicate with the specified directory server(s) using the selected protocol, click Test. c. In the Base DN field, type the base Distinguished Name for the LDAP server. This name is the starting point when searching for users. 6. (Optional) Configure Kerberos authentication. To allow users to log in with the Client automatically using his or her Windows session credentials, Kerberos authentication must be configured. a. Select the Kerberos Enabled check box. b.
Set a Schedule for Automatically Saving and Validating Restore Points Set a schedule for automatically saving and validating restore points to make sure that good restore points are always available to perform DR. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Health tab, and then select the Schedules subtab. 3. Click Edit. The Schedules dialog box opens. 4. Select the Automatically save and validate restore points check box. 5.
Configuring Health Settings Use the Health tab to configure Dell SupportAssist, automated reports, limits, and support settings. Configure Dell SupportAssist Settings for All Managed Storage Centers Modify the Data Collector settings for all Storage Centers. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Health tab, and then select the Dell SupportAssist subtab. 3. Click Edit. The Dell SupportAssist dialog box opens. 4.
8. To configure the Data Collector to email the reports when they are generated: • Select the Attach Automated Reports to email check box to email the reports in the Automated Reports Settings area. • Select the Attach Table Reports to email check box to email the reports in the Automated Table Reports Settings area. NOTE: Storage Manager sends emails to the email address specified in the User Properties. 9.
Enable Debug Logs Enable debug logs to gather additional information for troubleshooting purposes. Do not set debug log options unless instructed to do so by Dell Technical Support. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Health tab, and then select the Support subtab. 3. Click Edit. The Debug Loggers dialog box opens. 4. Select the check boxes of the debug logs to enable. 5. Click OK.
3. Select the Storage Center to delete. 4. Click Delete Storage Center. A warning message is displayed. 5. Click Yes. Clear All Data for a Storage Center Clear data for a Storage Center to remove historical data from Storage Manager. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Users tab, and then select the Storage Centers subtab. 3. Select the Storage Center for which you want to clear all data. 4. Click Clear Storage Center Data.
9. Select IPv6 to configure IPv6 settings. NOTE: You can configure IPv6 settings only if the configuration is set to Static. Configure Proxy Server Settings for a Virtual Appliance Configure the proxy server settings to allow the Virtual Appliance to use a proxy server when sending diagnostic data using Dell SupportAssist. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Virtual Appliance tab, then click the Proxy Server subtab. 3. Click Edit.
10 Storage Manager User Management Use the Data Collector Manager to add new users and manage existing users. To change preferences for your user account, use the Dell Storage Manager Web UI. Storage Manager User Privileges The Data Collector controls user access to Storage Manager functions and associated Storage Centers based on the privileges assigned to users: Reporter, Volume Manager, or Administrator. The following tables define Storage Manager user level privileges with the following categories.
Authenticating Users with an External Directory Service The Data Collector can be configured to authenticate Storage Manager users with an Active Directory or OpenLDAP directory service. If Kerberos authentication is also configured, users can log in with the Client automatically using their Windows session credentials. Storage Manager access can be granted to directory service users and groups that belong to the domain to which the Data Collector is joined.
e. If you modified the Domain field, click Discover to locate the directory service for the specified domain. 5. (Optional) Manually configure the directory service settings. a. From the Type drop-down menu, select Active Directory or OpenLDAP. b. In the Directory Servers field, type the fully qualified domain name (FQDN) of each directory server on a separate line. NOTE: To verify that the Data Collector can communicate with the specified directory server(s) using the selected protocol, click Test. c.
Scan for Domains in Local and Trusted Forests If domains are added or removed from the local forest, or if two-way forest trusts between the local forest and one or more remote forests are added or removed, use the Data Collector Manager to scan for domains. Prerequisites The Data Collector must be configured to authenticate users with an Active Directory directory service and Kerberos. NOTE: Authentication attempts for Active Directory users may fail while a rescan operation is in progress. Steps 1.
3. Click the User Groups tab. 4. Select the Storage Manager user group to which you want to add a directory user. 5. Click Add Directory Users. The Add Directory Users dialog box opens. 6. In the Directory Users field, type the name of each directory user that you want to add. • For OpenLDAP, the user name format is supported (example: user). • For Active Directory, the following user name formats are supported: – User name (example: user) – User Principal Name (example: user@domain) 7.
Disable External Directory Service Authentication Disable external directory service authentication to prevent directory users from authenticating. About this task CAUTION: Disabling directory service authentication removes all directory service users and groups from Storage Manager. If you choose to reenable directory service authentication at a later time, all directory users and user groups must be granted access again. Steps 1. In Data Collector Manager, click the Directory Service tab. 2.
3. Select the user to modify and click Edit Settings. The User Settings dialog box opens. 4. Select the privilege level to assign to the user from the Privilege drop-down menu. 5. Click OK. Related links Storage Manager User Privileges Change the Preferred Language for a Storage Manager User The preferred language for a Storage Manager user determines the language displayed in automated reports and email alerts from the Data Collector.
Delete a User Delete a user account to prevent the user from viewing and managing the Storage Center. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Users tab, then select the Users & User Groups subtab. 3. Select the user you want to delete. 4. Click Delete User. A confirmation dialog box opens. 5. Click Yes.
Managing Local User Password Requirements Manage the password expiration and complexity requirements for Storage Manager from the Data Collector Manager. Configure Local Storage Manager User Password Requirements Set local user password requirements to increase the complexity of local user passwords and improve the security of Storage Manager. 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Users tab, then select the Password Configuration subtab. 3. Click Edit.
Reset Password Aging Clock The password aging clock determines when a password expires based on the minimum and maximum age requirements. Reset the password aging clock to start the password aging clock from the current date and time. Prerequisites Password Configuration must be enabled. Steps 1. Expand the Dell Storage Manager menu, and then click Data Collector. 2. Click the Users tab, then select the Password Configuration subtab. 3. Click Edit. The Password Configuration dialog box opens. 4.
Configure Email Settings The email address of the current user and the format of the emails can be selected on the Email Settings tab. Related links Configuring Email Alerts for Storage Manager Events Configure Charting Options Threshold alert levels and Storage Center alerts can be configured to appear on charts for the current user, and chart colors can be changed for the current user on the Charting Options tab.
11 Dell SupportAssist Management The Storage Manager Dell SupportAssist feature sends data to Dell Technical Support for monitoring and troubleshooting purposes. You can configure Dell SupportAssist to send diagnostic data automatically, or you can send diagnostic data manually using Dell SupportAssist when needed. Dell SupportAssist settings can be configured for all managed Storage Centers or individually for each Storage Center.
a. In the Start Date fields, specify the start date and time. b. In the End Date fields, specify the end date and time. To use the current date and time as the end date, select the Use Current Time For End Date check box. 8. Click OK. The Send Dell SupportAssist Data Now dialog box displays Dell SupportAssist progress and closes when the process is complete. 9. Click OK to close the Data Collector Settings dialog box.
• Preferred Email Language • Hours when the Dell SupportAssist contact representative is available • Preferred Contact Time Zone 10. Click OK. Configure Automatic Update Using SupportAssist Configure Storage Center to apply updates to the Storage Center operating system when they are made available. 1. Expand the Dell Storage Manager menu, and then click Storage. 2. In the SC Series tab, select a Storage Center to open the Storage Center view. 3. In the Summary tab, click Settings.
