Administrator Guide

Table Of Contents
Manually Send Diagnostic Data for Multiple Storage Centers........................................................................671
Send Diagnostic Data for a Single Storage Center .......................................................................................... 671
Save SupportAssist Data to a File.........................................................................................................................672
Saving SupportAssist Data to a USB Flash Drive .................................................................................................. 673
USB Flash Drive Requirements.............................................................................................................................. 673
Prepare the USB Flash Drive..................................................................................................................................673
Save SupportAssist Data to the USB Flash Drive.............................................................................................673
Troubleshooting SupportAssist USB Issues........................................................................................................674
Managing SupportAssist Settings...............................................................................................................................674
Edit SupportAssist Contact Information..............................................................................................................674
Configure SupportAssist to Automatically Download Updates......................................................................675
Configure a Proxy Server for SupportAssist...................................................................................................... 675
CloudIQ..............................................................................................................................................................................675
Controlling Data Sent to CloudIQ..........................................................................................................................676
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