Administrator Guide

Table Of Contents
Configure SMTP Server Settings
If you have an SMTP server, configure the SMTP email settings to receive information from the Storage Center about errors,
warnings, and events.
Steps
1. By default, the Enable SMTP Email checkbox is selected and enabled. If you do not have an SMTP server you can disable
SMTP email by clearing the Enable SMTP Email checkbox.
2. Alternatively, if you have an SMTP server, configure the SMTP server settings.
a. In the Recipient Email Address field, enter the email address where the information will be sent.
b. In the SMTP Mail Server field, enter the IP address or fully qualified domain name of the SMTP mail server.
c. (Optional) In the Backup SMTP Mail Server field, enter the IP address or fully qualified domain name of a backup
SMTP mail server and click OK.
d. Click Test Server to verify connectivity to the SMTP server.
e. If the SMTP server requires emails to contain a MAIL FROM address, specify an email address in the Sender Email
Address field.
f. (Optional) In the Common Subject Line field, enter a subject line to use for all emails sent by the Storage Center.
3. Click Next.
Set Up SupportAssist
If the storage system is running Storage Center 7.3 or later, the Set Up SupportAssist page opens.
About this task
Use the Set Up SupportAssist page to enable SupportAssist.
Steps
1. To allow SupportAssist to collect diagnostic data and send this information to technical support, select the Receive
proactive notifications, notices, and other predictive support checkbox.
2. Click Next.
If you chose to clear the Receive proactive notifications, notices, and other predictive support checkbox and click
Next, a SupportAssist Recommended dialog box opens.
To return to the Set Up SupportAssist page, click No.
To disable SupportAssist and proceed to the Update Storage Center page, click Yes.
Accept the SupportAssist Collection Agreement
Use the Accept SupportAssist Collection Agreement page to accept to the terms of the agreement and enable SupportAssist.
Steps
1. To allow SupportAssist to collect diagnostic data and send this information to technical support, select the By checking
this box, you accept the above terms and turn on SupportAssist checkbox.
2. Click Next.
NOTE:
If you chose to clear the By checking this box, you accept the above terms and turn on SupportAssist
checkbox, a SupportAssist Recommended dialog box opens.
To return to the Accept SupportAssist Collection Agreement page, click No.
To opt out of SupportAssist, click Yes.
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