Administrator Guide

Table Of Contents
d. In the Password field, type the iBMC password.
e. Click OK. The iBMC Properties page appears.
3. Launch the iBMC virtual KVM.
a. In the navigation pane, expand vKVM & vMedia and click Launch.
b. In the right pane, click Launch Java KVM Client. The Video Viewer appears and displays the FluidFS cluster console.
Troubleshooting Common Issues
This section contains probable causes of and solutions to common problems encountered when using a FluidFS cluster.
Troubleshoot Active Directory Issues
This section contains probable causes of and solutions to common Active Directory problems.
Group Quota For an Active Directory User Does Not Work
Description A group quota rule is defined for an Active Directory group; however, when a group member
consumes space, the actual usage of the group does not grow and the group limitation is not
enforced.
Cause Quota enforcement is performed based on the UID and GID of the file (UNIX) or the SID and the
GSID of the primary group of the user (NTFS), if defined.
For Active Directory users, the Primary Group setting is not mandatory, and if not defined, the used
space is not accounted to any group. For group quota to be effective with Active Directory users,
their primary group must be assigned.
Workaround To set up the primary group for an Active Directory user:
1. Open the Active Directory management.
2. Right-click on the user and select Properties.
3. Select the Member Of tab.
4. The group you need must be listed. Click the group and then click Set Primary Group.
Now quotas takes effect for the user's group.
Active Directory User Authentication Fails
Description
A valid Active Directory user fails to authenticate.
Cause Probable causes might be:
The user is trying to authenticate using an incorrect password.
The user is locked or disabled in Active Directory.
The Active Directory domain controllers are offline or unreachable.
The FluidFS cluster system time and Active Directory clock are out of sync.
Workaround 1. Check the FluidFS cluster Event Log for errors.
2. Verify that the user is not disabled or locked in Active Directory.
3. Verify that the domain controllers are online and reachable using the network.
4. The FluidFS cluster and Active Directory server must use a common source of time. Configure
NTP and verify the system time is in sync with the domain controller time.
Active Directory Configuration Issues
Description
Unable to add Active Directory users and groups to SMB shares.
Cause Probable causes might be:
Unable to ping the domain using a FQDN.
FluidFS Administration 479