Administrator Guide

Steps
1. Connect a network cable to the LOM (Lights Out Management) Ethernet port on a NAS controller. The LOM Ethernet port is
located on the lower right side of the back panel of a NAS controller.
2. Connect a Windows client to the iBMC.
a. Connect a Windows client to the same network used for the LOM Ethernet port.
b. Open a web browser. In the address bar of the web browser, type the iBMC IP address of the NAS controller. The iBMC
login page appears.
c. In the Username eld, type ADMIN.
d. In the Password eld, type the iBMC password.
e. Click OK. The iBMC Properties page appears.
3. Launch the iBMC virtual KVM.
a. In the navigation pane, expand vKVM & vMedia and click Launch.
b. In the right pane, click Launch Java KVM Client. The Video Viewer appears and displays the FluidFS cluster console.
Troubleshooting Common Issues
This section contains probable causes of and solutions to common problems encountered when using a FluidFS cluster.
Troubleshoot Active Directory Issues
This section contains probable causes of and solutions to common Active Directory problems.
Group Quota For an Active Directory User Does Not Work
Description
A group quota rule is dened for an Active Directory group; however, when a group member consumes
space, the actual usage of the group does not grow and the group limitation is not enforced.
Cause Quota enforcement is performed based on the UID and GID of the le (UNIX) or the SID and the GSID of
the primary group of the user (NTFS), if dened.
For Active Directory users, the Primary Group setting is not mandatory, and if not dened, the used
space is not accounted to any group. For group quota to be eective with Active Directory users, their
primary group must be assigned.
Workaround To set up the primary group for an Active Directory user:
1. Open the Active Directory management.
2. Right-click on the user and select Properties.
3. Select the Member Of tab.
4. The group you need must be listed. Click the group and then click Set Primary Group.
Now quotas takes eect for the user's group.
Active Directory User Authentication Fails
Description
A valid Active Directory user fails to authenticate.
Cause Probable causes might be:
• The user is trying to authenticate using an incorrect password.
• The user is locked or disabled in Active Directory.
• The Active Directory domain controllers are oine or unreachable.
• The FluidFS cluster system time and Active Directory clock are out of sync.
Workaround
1. Check the FluidFS cluster Event Log for errors.
2. Verify that the user is not disabled or locked in Active Directory.
3. Verify that the domain controllers are online and reachable using the network.
FluidFS Troubleshooting
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