Administrator Guide

SMB Client Clock Skew
Description SMB client clock skew errors.
Cause The client clock must be within 5 minutes of the Active Directory clock.
Workaround Congure the client to clock-synch with the Active Directory server (as an NTP server) to avoid clock
skews errors.
SMB Client Disconnect on File Read
Description The SMB client is disconnected on le read.
Cause Extreme SMB workload during NAS controller failover.
Workaround The client needs to reconnect and open the le again.
SMB Client Incorrect Password Login Failure
Description An SMB client fails to log in.
Cause The client supplied the wrong password upon connection.
Workaround
1. Interactive clients can retry with the correct password.
2. Applications and servers might need special attention as the user/password, which is usually set in a
script or conguration le, has probably expired.
SMB Delete On Close Denial
Description
Files are deleted while they are in use.
Cause If multiple users are working on the same le and one user deletes the opened le, it is marked for
deletion, and is deleted after it is closed. Until then, the le appears in its original location but the system
denies any attempt to open it.
Workaround Notify the client who tried to open the le that the le has been deleted.
SMB File Sharing Conict
Description
SMB le access is denied due to a sharing conict.
Cause When a le is opened using the SMB protocol, the opening application communicates the sharing mode
that must be used while this le is open.
This sharing mode describes what other clients' activities are allowed on this le, while it is open.
This denition is sent by the application and the client cannot control/congure it.
Once there is a violation of the sharing denition, the client receives an access denied error and an event
is issued.
Workaround This is an informative event. The administrator may contact the locking client and request to close the
application referencing this le.
It could be that the application that opened the le did not shut down gracefully. It is recommended to
reboot the client if possible.
SMB Locking Inconsistency
Description
The SMB service is interrupted due to SMB interlocking issues.
Cause There are various SMB client interlocking scenarios.
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FluidFS Troubleshooting