Administrator Guide

c. (Optional) In the Backup SMTP Mail Server eld, enter the IP address or fully qualied domain name of a backup SMTP
mail server. Click Test Server to verify connectivity to the backup SMTP server.
d. If the SMTP server requires emails to contain a MAIL FROM address, specify an email address in the Sender Email Address
eld.
e. (Optional) In the Common Subject Line eld, enter a subject line to use for all emails sent by the Storage Center.
f. Congure how the Storage Center identies itself to the SMTP server:
• To use SMTP, type the Storage Center fully qualied domain name in the Hello Message (HELO) eld.
• To use ESMTP, select the Send Extended Hello (EHLO) check box, then type the Storage Center fully qualied domain
name in the Extended Hello Message (EHLO) eld.
g. If the SMTP server requires clients to authenticate before sending email, select the Use Authorized Login (AUTH LOGIN)
check box, then type a user name and password in the Login ID and Password elds.
3. Click Next.
Review the SupportAssist System State Information Collection and Storage Agreement
The SupportAssist System State Information Collection and Storage page displays the text of the SupportAssist data agreement
and allows you to accept or opt out of using SupportAssist.
1. To allow SupportAssist to collect diagnostic data and send this information to Dell Technical Support, select By checking this
box, you accept the above terms.
2. Click Next.
3. If you did not select By checking this box, you accept the above terms, the SupportAssist Recommended pane opens.
• Click No to return to the SupportAssist Data Collection and Storage page and accept the agreement.
• Click Yes to opt out of using SupportAssist and proceed to the Update Storage Center page.
Provide Contact Information
Enter contact information for technical support to use when sending support-related communications from SupportAssist.
1. Specify the contact information.
2. To receive SupportAssist email messages, select Yes, I would like to receive emails from SupportAssist when issues arise,
including hardware failure notications.
3. Select the preferred contact method, language, and available times.
4. Type a shipping address where replacement Storage Center components can be sent.
5. Click Next.
Update Storage Center
The Storage Center attempts to contact the SupportAssist Update Server to check for updates. If you are not using SupportAssist,
you must use the Storage Center Update Utility to update the Storage Center operating system before continuing.
• If no update is available, the Storage Center Up to Date page appears. Click Next.
• If an update is available, the current and available Storage Center versions are listed.
a. Click Install to update to the latest version.
b. If the update fails, click Retry Update to try to update again.
c. When the update is complete, click Next.
• If the SupportAssist Data Collection and Storage Agreement was not accepted, the Storage Center cannot check for updates.
– To proceed without checking for an update, click Next.
– To accept the agreement and check for an update:
a. Click Accept SupportAssist Data Collection and Storage Agreement to review the agreement.
b. Select By checking this box you accept the above terms.
c. Click Next. The Storage Center attempts to contact the SupportAssist Update Server to check for updates.
• The Setup SupportAssist Proxy Settings dialog box appears if the Storage Center cannot connect to the Dell SupportAssist
Update Server. If the site does not have direct access to the Internet but uses a web proxy, congure the proxy settings:
Storage Center Deployment
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