Administrator Guide

Figure 149. Edit Settings — Dell SupportAssist Tab
3. Select how often Storage Center Dell SupportAssist data is sent from the Frequency drop-down menu.
• 4 Hours: Sends usage statistics every 4 hours.
• 12 Hours: Sends usage statistics every 12 hours.
• 1 Day: Sends usage statistics every 24 hours.
NOTE: The default collection schedule for Storage Usage data is daily at midnight. Therefore, the default
Frequency setting of 4 Hours is ignored for Storage Usage reports. Instead, Storage Usage reports are sent to
Dell Technical Support on a daily basis by default.
4. Select the Enabled check box.
5. Select the check boxes of the Storage Center usage reports to send.
6. Click OK.
Enable Dell SupportAssist to Send Diagnostic Data Automatically for a Single Storage Center
Use the Storage Center settings to enable Dell SupportAssist to send diagnostic data automatically for a Storage Center.
Prerequisite
The Storage Center must be added to Storage Manager using a Storage Center user with the Administrator privilege.
Steps
1. Click the Storage view.
2. Select a Storage Center for which to congure Dell SupportAssist settings from the Storage navigation pane.
3. Click Edit Settings on the Summary tab. The Edit Settings dialog box for the selected Storage Center appears.
4. Click the Dell SupportAssist tab. The Dell SupportAssist tab for the selected Storage Center appears.
5. Clear the Use global Dell SupportAssist reporting settings for this Storage Center check box to allow conguration of the
Dell SupportAssist settings for the selected Storage Center.
6. Select the Enabled check box to enable Dell SupportAssist.
7. Select the check boxes of the Storage Center usage reports to send to Dell Technical Support.
8. If your network requires hosts to use a proxy server to reach the Internet, congure a proxy server for Dell SupportAssist.
a. Select the Enabled check box under Web Proxy Settings to enable a proxy server.
b. Specify the IP address and port for the proxy server.
c. If the proxy server requires authentication, type valid credentials in the User Name and Password elds.
9. Click OK.
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Dell SupportAssist Management