Administrator Guide

Steps
1. Click the Storage view.
2. In the Storage view navigation pane, select a Storage Center.
3. In the Summary tab, click Edit Settings. The Edit Storage Center Settings dialog box opens.
4. Click the Dell SupportAssist tab.
5. Click Send SupportAssist Data Now. The Send SupportAssist Data Now dialog box opens.
Figure 151. Send Dell SupportAssist Data Now Dialog Box
6. In the Reports area, select the check boxes of the Storage Center usage reports to send to Dell Technical Support.
7. In the Time Range area, choose the time period for which you want to send report data to Dell Technical Support.
a. In the Start Date elds, specify the start date and time.
b. In the End Date elds, specify the end date and time. To use the current date and time as the end date, select the Use
Current Time For End Date
check box.
8. In the Storage Center area, select the check boxes for the types of data to send to Dell Technical Support.
9. Click OK. The Send SupportAssist Data Now dialog box displays Dell SupportAssist progress and closes when the process is
complete.
10. Click OK to close the Edit Settings dialog box.
Save Storage Center Dell SupportAssist Data to a File
If your site does not have connectivity to the Dell SupportAssist servers, you can use the Data Collector Manager to save Dell
SupportAssist data to a le and send it to Dell Technical Support manually.
1. On the server that hosts the Data Collector, start the Data Collector Manager.
2. Click the Service tab.
3. Click Export Historical Data.
4. In the Select Storage Center area, select the Storage Centers for which you want to save data.
5. In the Export Type area, select the Storage Manager-generated report data to save.
6. In the Time Range area, choose the time period for which you want to save report data.
a. In the Start Date elds, specify the start date and time.
b. In the End Date elds, specify the end date and time. To use the current date and time as the end date, select the Use
Current check box.
7. In the Export Options area, click Browse and then choose a location and le name.
8. Click OK. The Dell SupportAssist data is exported.
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Dell SupportAssist Management